Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200101 | 01/19/2001 | 618392 | Some customers may experience a situation in which the rear of the vehicle sits too high to attach their fifth wheel or goose neck trailer to the trailer hitch turnable. *jb | 04/12/2001 | |
| 020699A | 12/17/1999 | 020699 | 6089735 | This bulletin mentions that the front wheel bearing grease is evident on the bearing seal area. *tt | 02/24/2000 |
| 020397 | 05/09/1997 | 52962 | Rear of vehicle is to low. *yc | 11/13/1997 | |
| SUSPENSION - FRONT | |||||
| 021197 | 11/28/1997 | 54165 | Vehicle experiencing a clunking noise being heard in the front suspension while driving on rough roads. *yc | 03/30/1998 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 020699 | 06/11/1999 | 608109 | On some vehicles the front wheel bearings may incorrectly be diagnosed as faulty due to the evidence of wheel bearing grease on the bearing seal areas. *tt | 11/03/1999 | |
| 020699 | 06/11/1999 | 606527 | Subject on the front wheel bearing grease is evident on the bearing seal area. *tt | 08/26/1999 | |
| SUSPENSION - REAR | |||||
| 020397A | 08/29/1997 | 02-03-97 | 6088754 | Subject regarding rear of vehicle sitting too low. *nlm | 01/06/2000 |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 020400 | 03/17/2000 | 021399 | 610616 | Some customers may comment on a squeaking / clicking noise from rear leaf springs. *tt | 05/08/2000 |
| 021399 | 09/10/1999 | 020396 | 607905 | Experiencing squeaking noise from rear leaf springs. *tt | 10/15/1999 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| While traveling vehicle would pull to left. dealer has been contacted 2 times, can't duplicate the problem. please provide further informaton. *ak | |||
| 11/01/1997 | |||
| Veh. shakes at 55 to 65 mph. dealer has 3 different time total 6 days. has ruled out tires and front end alignment. they don't have a clue as to what is wrong. | |||
| 10/28/1998 | 7 | ||
| The consumer has been experiencing problems with steering/suspension. when driving, cosumer has problems controlling the vehicle. they have had the alignment fixed 6 times, and the steering wheel repaired 7 times. the manufacturer has been contacted. *ak | |||
| 1 | |||
| Vehicle vibrates continuously. | |||
| SUSPENSION - FRONT | |||
| 2 | 04/22/1997 | ||
| Driving 45-55mph, vehicle would vibrate, but can be controlled. taken to dealership twice for vibration. had drivershaft replaced to correct problem. also been to tire retailer due to possibility of tires causing problem. tires were the problem. contacted manufacturer , informed consumer nothing could be done. it was characteristic of truck, and could not be repaired.*ak consumer states vibration has existed in vehicle since purchased, consumer also states the vibration causes him to have to drive under 40 mph or over 50 mph to avoid the vibration. *jb | |||
| 08/01/1997 | 10 | 04/03/1997 | |
| While braking, vehicle will not stop, dealer states brakes are withing specification. front tires keep wearing, dealer can not find reason for wear. *slc | |||
| 01/05/2000 | |||
| Consumer had problems with front end/steering. vehicle had a 60,000 mile warranty. dealer drove vehicle & said it was fine. on april 5, 2000, dealer said front end needed to be replaced. steering gear box, and 4 tires had to be repaired to pass inspection. consumer has put out $839 the first time & now steering box is leaking which cost $900. dealer didn't seem to know what real cause was. | |||
| 03/01/1999 | |||
| This vehicle leans severely to the left - we have taken it in to the dodge dealer who stated it was because that is where the fuel tank is located. they suggested we take the truck to les schwab to have the tires looked at also. we did this and les scwab stated that it was a major defect with the truck and the dealership just wanted us out because they are aware of the defect and therefore sent us to les schwab.*ak | |||
| 01/01/1999 | 0 | ||
| Gear box and pitman arm were replaced. currently, vehicle is experiencing premature wear of the tires. *ak | |||
| 10/08/1999 | 1 | 12/01/1998 | |
| I contacted you by phone but was not satisfied with the operator and i am submitting you this e-mail ontop of the info i gave the operator. while driving n. bound on i69 my truck had a shake in the front end for a split second and the rim and tire flew off. after getting the truck off the highway i observed that all the studs that hold the rim on had snapped off at the base of the threads. the holes in the rim for the lugs showed no sign of wear that would have indicated that the lugnuts were loose. these tires were last removed by danville dodge dealer on 3/26/99 to replace the u-joints that went bad on the front axel. the tow truck operator informed me that he had picked up several dodge trucks with the same problem. i also have a cousin that had a dodge on which one rim had all the lugnuts break off. the truck is currently at mike anderson dodge, 3527 s western ave., marion in, 46953, phone# 765-674-3394, my contact is ed in the service dept. i have contacted daimler chrysler customer center who has opened a file #6331098 and is sending a investigator to look at the damage and determine the cause. thanks rick | |||
| 03/03/1998 | 4 | 05/01/1997 | |
| Since july of 1997, i have experienced the transmission slipping out of gear into neutral at highway speeds. also, a thump in the front end intermittently while driving down all types of road, a spark knocked so loud i sometimes wonder if the motor is going to last. there is often the smell of burning wires and burning fluid and sometimes the cab fills with smoke. in addition, cruise control gains speed (sometimes 5 to 8 mph over what it is set at). the odometer gains miles. *ak | |||
| 1 | 12/20/1997 | ||
| Vehicle experiences excessive vibration. truck has slid off groved highway in the rain due to tire failure, had large lumps on the sidewalls. | |||
| 1 | |||
| The vehicle sways and tilts. | |||
| 09/23/1996 | 1 | 09/23/1996 | |
| When driving along the vehicle wanders on the road ; also, there seems to be too much play in the steering. *ak | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 08/11/1997 | 1 | 02/01/1997 | |
| Shocks failed causing excessive tire wear prior to recall, after consumer became aware of recall, shocks were repaired under recall. | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| When driving at 60mph the vehicle vibrated severely on the passenger's side, and also pulled to the right. dealer said there was no problem. *ak | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 07/24/1997 | 6 | ||
| When brakes are applied vehicle would pull to the right. sometimes will also pull to the left. had taken vehicle to dealer at least 6 times & problem still not solved. was told design flaw. in addition, fron t brakes rotors/pads & torsion bar were replaced due to severe brake pulling. was tsb on brake pulling. *ak | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 11/01/2005 | 1 | ||
| Dt: the contact stated while driving 55 mph the axle broke, causing the vehicle to veer off the road and hit a chain link fence, then go to the other side of the road and jump a ditch. the contact was able to tow the vehicle to his house himself. the axle snapped off at the bearing where it bolts to the hub. the wheel was not damaged when this happened. the dealership stated if he had hit something the wheel would be damaged. the contact has not yet been to a physician, but was experiencing back pain. the vehicle has not yet been repaired. *ak | |||
| SUSPENSION - REAR | |||
| 10/11/2000 | 1 | 01/01/2000 | |
| I had my complete rear end overhalled under my 90-day warranty, now 6 mths. later i was backing out of my driveway and rear end locked -up breaking my pinion shaft gear.they offered me a tow & a rental, then come back & say i have to pay for it!! note-the pinion shaft lock bolt shows damage of falling out,they told me they don't use lock-tite.ford&chevy manual say's discard old bolt, i think dodge should too!!please help. | |||
| 05/13/2000 | |||
| While traveling at highway speed of 60 mph vehicle was rearended/dropped, and lost control. towed to an independent repair shop, and informed consumer that the preload adjuster was set and cross threaded. dealer notified, and had nothing to say! provide further details. | |||
| 04/04/1999 | |||
| Rear control arm was defective, causing front end to be out of alignment which resulted in rear end locking up. the rear end would lift up & down 6 inches from the ground. owner replaced control arm. been to dealer & mechanic wanted to charge to check if replaced control arm was defective. *ak | |||
| 1 | 01/05/1994 | ||
| Rear brakes failed. | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - HANGER/BRACKET | |||
| 03/10/1998 | 2 | 08/29/1996 | |
| Bracket hangs down under truck. when trying to go over curb it hooks the curb causing failure. poor design of the bracket. *yc | |||