Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
04/01/1997
 Truck manufactured with tire size standard lt225/75r16, but sold with sport pkg. tires p265/75r16. braking system undersized for tire size. impossible to stop truck safely. larger brakes need to be installed. smaller tires will make truck look disproport
01/05/2000
 Consumer had problems with front end/steering. vehicle had a 60,000 mile warranty. dealer drove vehicle & said it was fine. on april 5, 2000, dealer said front end needed to be replaced. steering gear box, and 4 tires had to be repaired to pass inspection. consumer has put out $839 the first time & now steering box is leaking which cost $900. dealer didn't seem to know what real cause was.
05/01/2000
 Consumer was traveling on highway and another vehicle jumped in front. vehicle was making a noise coming from the tires. also, oil was leaking from vehicle. consumer has contacted the dealership. *ak
04/03/1997
 I got 26000 miles out of this tire, i think my van is to heavy for this type of tire.
TIRES - SIDEWALL
03/28/2001203/01/1997
 Goodyear, p245/75r16, dot m670bl0r037 original equipment on a 1997, dodge, ram 1500 with 29000 miles. right front and rear tires have splits in sidewall. rear split is 10 mm from rim and is 22 mm long, 5 mm deep and 3 mm wide.frontr split is 40 mm long, 6 mm deep and 3-4 mm wide. *ak goodyear wrangler rts. *slc
112/20/1997
 Vehicle experiences excessive vibration. truck has slid off groved highway in the rain due to tire failure, had large lumps on the sidewalls.
TIRES - TREAD/BELT
07/04/20071
 1997 dodge ram left front tire had tread separation. *kb the separation caused damaged to the vehicle. ohio traffic crash report. *jb
10/20/2005209/30/1996
 Dt: the contact stated two of continental contitrac tires have defects. the tire size is lt23585r16. the front passenger tire blew out while driving, causing damage to the fender, door, and bumper. he sent the tire to the manufacturer for inspection. they denied the claim for reimbursement of the damage done to the vehicle. the manufacturer insisted that the tire defect was caused by running over something on the highway. this tire was replaced. one month later,the contact was looking at the front of driver's side tire and a foot long air bubble appeared, and the metal cord came out of the tire. this tire has not been replaced. he contacted the manufacturer, and asked the contact to send back the first tire. he did not tell the manufacturer about the defect with the second tire. he planned on taking both tires to the dealership for inspection. *ak
08/13/2001309/10/1996
 Two original goodyear wrangler tires experienced tread separation, another tire looked bad, so goodyear prorated all five, one of the replacement tires experienced tread separation and two of those did not look good, one of the failed tires also caused damage to the vehicle, consumer is waiting for goodyear to reimburse him for the tires and for the damages on vehicle, tire size is lt245/75r16 dot numbers mkii. *slc
01/01/2001102/04/1997
 Goodyear, wrangler tires, size lt245-75-r16 with dot # 273758-grt-70g. there was tread separation on left/rear tire which was original equipment, and 62000 miles on them. consumer noticed tread separation while vehicle was parked. has not contacted dealer yet.*ak prior to separation, tire seemed to be unbalanced, when consumer first purchased vehicle at 14926 miles, a tire was replaced due to being defective. *slc
10/01/2000301/01/1998
 Four tires have developed large bubbles on tread surface caused by tread separation. *ak( dot number: tire size: lt245/75r1 )
10/01/2000301/01/1998
 Four tires have developed large bubbles on tread surface caused by tread separation. *ak (tiresize: lt245/75r1)( dot number: tire size: lt245/75r1 )
09/06/1999204/22/1997
 Original equipment on a 1997 dodge, ram, wrangler at, 245/75r16. while balancing tires mechanic noticed tread separation, tire was replaced. on 6,september, 1999. 1000 miles later, right rear tire had a blowout, and did $ 2000 damage to vehicle. goodyear replaced 1 tire. consumer replaced all tires. with 20000 miles on 3rd set of tires, tires were difficult to balance.*ak *slc
08/26/2000104/01/1997
 3rd orig. equip. tire to have tread separation while driving, significant vehicle damage. these are goodyear tires, do not feel that firestone is only tire mfg. with tread separation problem.( dot number: md11btov01 tire size: 245/75r16e )
08/05/2000004/14/1997
 Peoo 020; consumer was traveling about 65mph on highway and vehicle started to shake. right rear tire tread separated, and sheet metal was damaged underneath vehicle. tire is a goodyear, wrangler #at, t245/75r16. *ak goodyear 245/75/r16 *mw
08/10/1998101/01/1997
 The first failure was an original equipment goodyear wrangler at on the right rear. the tread seperated at highway speed and caved in the side of the pick up bed but did only minor damage to the 5th wheel travel trailer i was pulling. the second failure was a kelly safari awr lt245x75/r16 on the right front. the tread seperated at highway speed denting the passenger door and rocker panel and breaking the fender well and some bumper componnents. the vehicle was unloaded at the time. in both cases, the ambient temperature was above 90 degrees f. in the first case, good year did not accept responsibility at all. in the second case, kelley paid for the loss completely. both tires were load range e with about 40,000 mile of use. both tires had lots of tread left (the wear bars were not even beginning to show.) the first tire (good year) threw aprox 80% of the tread but remained inflated (80psi) and on the rim. the second tire (kelly) threw about 50 % of its tread but also remained inflated (65 psi) and on the rim. this second incident presented a much more difficult control situation being on a front wheel, but i was still able to maintain enough controll to clear the roadway and stop without further damage. in light of today's news about similar firestone tire failures on suv type vehicles, i felt you should know that it is not just firestone or ford with the problem. large suv tires are loosing tread almost as readily as commercial vehicle re-caps.*ak( dot number: tire size: 245x75/r16 )
08/02/1999112/01/1996
 While driving, goodyear right front tire experienced tread separation, p245/75r16, dot mk11c20v306, almost causing consumer to drive in a ditch. *slc