Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200101 | 01/19/2001 | 618392 | Some customers may experience a situation in which the rear of the vehicle sits too high to attach their fifth wheel or goose neck trailer to the trailer hitch turnable. *jb | 04/12/2001 | |
| 020699A | 12/17/1999 | 020699 | 6089735 | This bulletin mentions that the front wheel bearing grease is evident on the bearing seal area. *tt | 02/24/2000 |
| 050499 | 05/28/1999 | 605871 | Under certain road conditions, most vehicles will move to the right or left uncontrolled by the driver. *tt | 07/30/1999 | |
| SUSPENSION - FRONT | |||||
| 020898 | 08/21/1998 | 602193 | A knocking noise may be heard in the front suspension when the steering wheel is rotated to the full left or right steering positions. *yc | 10/15/1998 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 020699 | 06/11/1999 | 608109 | On some vehicles the front wheel bearings may incorrectly be diagnosed as faulty due to the evidence of wheel bearing grease on the bearing seal areas. *tt | 11/03/1999 | |
| 020699 | 06/11/1999 | 606527 | Subject on the front wheel bearing grease is evident on the bearing seal area. *tt | 08/26/1999 | |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 020400 | 03/17/2000 | 021399 | 610616 | Some customers may comment on a squeaking / clicking noise from rear leaf springs. *tt | 05/08/2000 |
| 021399 | 09/10/1999 | 020396 | 607905 | Experiencing squeaking noise from rear leaf springs. *tt | 10/15/1999 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/01/2001 | 1200 | 11/04/1998 | |
| Consumers vehicle ran into a trailer on his property and abs was defective, also brake drums were rusted, dealership was aware of problem. *ak consumer stated that headache bar and fuel tank, tires, fuel filter, steering stabilizer, front shocks, rear shocks, air filter, rear axle seal and fluid, rear transfer case seal and u-joints in rear drive shaft failed and replaced.*yd | |||
| 07/29/2001 | |||
| Vehicle was going 10-15mph onto an exit ramp and back end started swaying left and right. road was dry. consumer let off gas and tapped the brakes lightly, and shortly vehicle came to a stop.*ak | |||
| Vehicle pulling to the right then to the left intermittently. drl has been notified. *ak | |||
| 05/01/1998 | |||
| Suspension failure. yh | |||
| At 35-45 mph vehicle vibrates . the dealer has put 5 sets of tires on the vehicle. *ak | |||
| 1 | 11/01/1998 | ||
| Vehicle vibration, some at 22mph, worst at 43mph, dealer balanced tires 1st time in, still vibrated. took back in 4 weeks later, dealer said 3 tires were way out of balance. balanced again, still vibrates. vibration intensity changes when wheels are rotated. *mjs | |||
| 10/09/1998 | 05/01/1998 | ||
| Loud poping in the front end when turning, been in the shop 7 times for repir still not fixed | |||
| 1 | 02/14/1998 | ||
| Vehicle jumps causing consumer to experience control problems when vehicle is going 40mph or higher. | |||
| 08/20/1998 | |||
| When driving at 40mph it vibrates. when brakes applied the truck will pull to the right,.on any pavement, dealer contacted three times and in shop for other reasons, the problem still exists. dealer cannot duplicate the problem.*ak | |||
| SUSPENSION - FRONT | |||
| 12/04/2001 | 1 | 02/01/2001 | |
| The vehicle vibrates (up/down) severely in the 40-45mph and 60-65mph range. since the original tires were fairly worn, new tires were purchased and were force balanced by the dealership. the problem still persists with no solution in sight. correspondence with daimler/chrysler has not raised any concern or interest on their part. there is currently one other complaint in the odi database identical to this one.*ak | |||
| While driving at any speed and without prior warning vehicle sways all over the road,pulling extremely to right or left, cause unknown. dealer replaced track bar. please give any further details.*ak | |||
| 1 | 02/01/2000 | ||
| Vehicle pulls hard to the right when braking. the dealer and a local repair shop claims it is due to a worn front track bar, failing u-joints, and sway bar links. these parts should not be wearing out at this low of mileage. i am concerned with the upcoming winter driving conditions that loss of control is possible due to the poor handling with the defective parts. | |||
| 12/01/1998 | 1 | 12/01/1997 | |
| My 1998 dodge ram equipped with an automatic transmission shifts into neutral when hitting hard bumps in the road. chrysler district manager says all dodge rams do this and i ought to drive a little slower. the abs brakes have also fairled on a steep decline. the noise from the front end was horrendous and the wheels continued to roll with no effort to stop. also the front end of this truck cannot be aligned. dodge has attempted to correct the problem by installing aftermarket ball joints, however problem still exists and i have gone thru 3 sets of tires. if all ram trucks shift into neutral then all should be off the road as mine is. i have received several calls from other owners having the same problem. | |||
| 07/01/1998 | |||
| No summary listed for this vehicle. | |||
| 12/12/1998 | 30 | 12/01/1998 | |
| The defect is in the alignment of the truck and the engine. with the alignment set to manufacturer's specifications the truck still pulls out of the driving lane. within ten seconds the truck will completely vacate the lane. the second problem is the engine has a stumble or miss-fire at idle. again the manufactures states the engine is also within guidelines. the dealer claims there is an industry standard for alignment, but provides no written documentation on what the standards are or what the manufacturer's acceptable tolerances are specifically. do you have anything which indicates alignment standards and engine timing. | |||
| 09/02/1998 | 5 | 12/01/1997 | |
| Consumer expriencing on going problem with transmission jumping out of gear intermittently. vehicle been in/out dealer shop on five occasions and problem still occurs. dealer/mfr. notified. *ak the front right spring failed. the relay rod and the camber malfunctions. *yh | |||
| 02/01/1998 | 1 | 11/01/1997 | |
| Found suspension bolts loose on vehicle. | |||
| 6 | 03/01/1998 | ||
| Suspension in front bounces violently on freeway causing temporary loss of control. | |||
| 1 | 04/17/1998 | ||
| Front end suspension vibration. | |||
| 08/12/1998 | |||
| The front wheels went into a tramble and vehicle was not controllable. also seemed that the disc brake rotors had warped or cracked. no warranty. dealer cannot duplicate the problem. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 01/01/1998 | 1 | 12/01/1997 | |
| Rear suspension clunks on turns with ligth/no load in bed. sounds like the gas tank shifting side to side or spring pack noise. other owner's i've talked too have same problem. the rear sliding glass window leaks at the top at highway speeds in heavy rain. the two tone paint is fading. you can see the bottom color through the top color. also, i've hear from several other owners about premature front ball joint failures although i haven't had this problem yet. | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 12/01/2001 | 1200 | 11/04/1998 | |
| Consumers vehicle ran into a trailer on his property and abs was defective, also brake drums were rusted, dealership was aware of problem. *ak consumer stated that headache bar and fuel tank, tires, fuel filter, steering stabilizer, front shocks, rear shocks, air filter, rear axle seal and fluid, rear transfer case seal and u-joints in rear drive shaft failed and replaced.*yd | |||
| 06/01/1998 | 3 | 02/01/1998 | |
| When applying brakes downhill and going over a bump on pavement abs system releases. will not grab again until vehicle is on level ground. taken to dealer 3 times, said vehicle operated as it should, and abs system was fine.*ak disconnecting speed sensor, eliminates the problem, but it is potentially dangerous. *et | |||
| 01/26/1999 | 1 | 05/01/1998 | |
| Shock absorber in front and rear loose causing noise. | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 06/07/2001 | |||
| Front coil springs broke which has caused the front in of the vehicle to float, and is very unstable when driving at any speeds. consumer has contacted dealer, dealer has yet to determine cause of problem. please provide any further details. *ak | |||
| 09/02/1998 | 5 | 12/01/1997 | |
| Consumer expriencing on going problem with transmission jumping out of gear intermittently. vehicle been in/out dealer shop on five occasions and problem still occurs. dealer/mfr. notified. *ak the front right spring failed. the relay rod and the camber malfunctions. *yh | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 12/01/2001 | 1200 | 11/04/1998 | |
| Consumers vehicle ran into a trailer on his property and abs was defective, also brake drums were rusted, dealership was aware of problem. *ak consumer stated that headache bar and fuel tank, tires, fuel filter, steering stabilizer, front shocks, rear shocks, air filter, rear axle seal and fluid, rear transfer case seal and u-joints in rear drive shaft failed and replaced.*yd | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 03/20/2000 | 3 | ||
| Defective wheel bearings | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 06/21/2002 | |||
| While driving consumer heard a whining sound from rearend. mechanic determined rear bearing had gone out, and rear axle had to be replaced.*ak | |||
| SUSPENSION - REAR | |||
| 06/01/2004 | 99000 | 1 | 02/10/1998 |
| All warranty service at cliffs autosvr-goodyear-springtown.*mr the vehicles rear end had to be replaced due to wear. *nm | |||
| 09/28/2002 | |||
| Consumer states that the rear end failed while driving 50 mph. dealer notified. feel free to provide any further information. mr | |||
| 11/01/2000 | |||
| While driving at 40 mph rear end of the truck makes a grinding noise. *ak | |||
| 02/09/1999 | 1 | ||
| While driving around a corner at approximately 15mph the sway bar fell out. drove to dealer & mechanic noticed the sway bar hanging & had to repair it. the 2nd incident: had lost steering control & hit a tree. neither air bag deployed upon impact. *ak | |||
| 01/01/1998 | 1 | 12/01/1997 | |
| Rear suspension clunks on turns with ligth/no load in bed. sounds like the gas tank shifting side to side or spring pack noise. other owner's i've talked too have same problem. the rear sliding glass window leaks at the top at highway speeds in heavy rain. the two tone paint is fading. you can see the bottom color through the top color. also, i've hear from several other owners about premature front ball joint failures although i haven't had this problem yet. | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 12/01/2001 | 1200 | 11/04/1998 | |
| Consumers vehicle ran into a trailer on his property and abs was defective, also brake drums were rusted, dealership was aware of problem. *ak consumer stated that headache bar and fuel tank, tires, fuel filter, steering stabilizer, front shocks, rear shocks, air filter, rear axle seal and fluid, rear transfer case seal and u-joints in rear drive shaft failed and replaced.*yd | |||
| 01/26/1999 | 1 | 05/01/1998 | |
| Shock absorber in front and rear loose causing noise. | |||