Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| STRUCTURE - BODY - DOOR | |||||
| 2303401 | 11/30/2001 | 628305 | Exhibiting a scratching or itching type sound coming from the front door opening. *tt | 03/07/2002 | |
| 2303401 | 11/30/2001 | 628297 | Experiencing a scratching or itching type sound coming from the front door opening. *tt | 03/06/2002 | |
| 0804100 | 01/31/2001 | 616721 | A condition may exist with the door locks intermittently locking and / or unlocking without any activation of the power door lock switch or a clicking sound heard coming from the power door locks (repeated locking or repeated unlocking). | 03/08/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | ||||||
| PE08047 | CHRYSLER GROUP LLC | 07/25/2008 | 12/17/2008 | 2000-2001 DODGE RAM PICKUP HOOD LATCH | ||
| The agency opened this investigation based on 30 complaints alleging that the hoods on model year (my) 2000 and 2001 dodge ram pickup trucks flew up and blocked the driver's vision.these vehicles have a primary hood latch and a secondary (backup) hood latch.the secondary latch is designed to secure the hood if the primary hood latch is not properly closed or otherwise malfunctions.in these complaints, the secondary hood latch malfunctioned, apparently due to corrosion, and did not latch.dodge conducted recall 01v-040 in 1999 to address similar problems on model year 1994-1997 dodge ram pickup trucks.the information chrysler provided in response to odi's information request letter indicated that the my 2000 and 2001 vehicles were equipped with secondary hood latches with stainless steel return springs, as opposed to the earlier recalled trucks that had zinc coated carbon steel return springs.the recalled components were susceptible to corrosion-induced failure due to the type of material used, whereas the corrosion failures in the newer models appear to be due to lubrication loss over time (regular application of grease is advised per instructions in the owners' manual). odi's review of chrysler's warranty, complaint, and injury data for the 2000 and 2001 vehicles indicates that the rates for subject vehicles are low and are declining.a potential defect trend has not been identified.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/19/2008 | 1 | ||
| The dash board on my 2000 dodge ram 2400 has cracked in numerous places and is caving in. i am concerned that if the air bags deployed, passengers could injured by the sharp pieces of plastic. *tr | |||
| 12/04/2005 | 68000 | 1 | 02/01/2001 |
| Dt: the contact states dashboard cracked on the passenger's side over top of the air bag compartment. the manufacturer and the dealership were contacted. they offered no free remedy. no repairs have been made.*ak | |||
| 07/15/2003 | 0 | ||
| The main problem with this 2000 ram 2500 4 whdr cummins diesel, quad cab, truck is the chrysler design defective front end. in my case, the trac-bar. this, in my area is a $439.00 plus tax item, the dealer steals another $75.00 plus taxes for installation. two bolts hold this device in place and is only a 15 min repair. the trouble is in 30,000 km the new trac-bar has failed making it a chore to keep the truck between the lines. you dart all over in your lane depending on the pavement ruts and general pavement condition. i can see this design defect causing added stress and problems to the ball joints. this defect is a chrysler problem and all costs to cover repairs should be covered by the manufacture and not the customer. this, and the other many, dodge front end problems i feel is just cause for a recall order. | |||
| 05/15/2003 | 0 | ||
| 1.body jumps at different speeds unable to steere.2.odometer reading didn't move for approx- 1st 200 miles.3.engine knocks. 4. shifting linkage and gears grind. 5. transmission slips and front axle grinds. 6.salesman said i was approved and did qualify for any vehicle in the lot with $10,000.00 down.called finance company after purchase and was approved for the vehicle i originally wanted.7.brakes need to be replaced all the way around. thank you, tom & deb aleto | |||
| 07/20/2000 | 1 | ||
| Had a short block placed on engine due to making a pecking noise. also, transmission would make a whinning sound when shifting into gear. this happens anytime when either stopping or starting off.*ak air conditioner and heater are inoperable. vibration is felt at 48-60 mph. dealer replaced engine, however problem is still present, dealer told consumer to use 30 weight oil, consumer wants dealer to buy back vehicle, he feels he has a lemon. *slc | |||
| STRUCTURE - BODY - BUMPERS | |||
| 11/01/2000 | 2 | 11/01/2000 | |
| While wheel alignment was done mechanic noticed front rotors were worn down to nothing, metal to metal. replaced rotors and front disc pads. at this time, rotors need to be replaced again. *ak ball joints and tires were replaced, consumer states problems with the rear but did not specify, also did not specify types of tires. vehicle experiencing problems with the transmission. intake gasket replaced. new carpet in the cab was installed. new bumper and grill was installed. consumer also states problem with the abs along with the rotors and disc pads. *slc | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 11/20/1999 | 2 | 11/01/1999 | |
| Tire is cut into on left turns and u turns by a-frame. returned to weisner (dodge dealer nearest my home) they informed me it was a problem with the 2000 dodge ram pickups. they told me the only thing i could do was have the a-frame ground with a grinder. i the took it to the dealer i purchased it from and they told me it was a dodge problem and they would contact them. when i didn't hear from them i contacted dodge myself and they told me there was nothing they could do to fix it. the last dealer (dowell motors) even put a new truck on the rack next to mine and it does the same thing. truck is still under warranty. if not careful not to make sharp turns i will cut through entire sidewall of my tire. have rotated several times | |||