Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 00068 | 12/20/2000 | 616732 | Advance service information regarding truck feature changes. *tt | 03/08/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 2303401 | 11/30/2001 | 628305 | Exhibiting a scratching or itching type sound coming from the front door opening. *tt | 03/07/2002 | |
| 0804100 | 01/31/2001 | 616721 | A condition may exist with the door locks intermittently locking and / or unlocking without any activation of the power door lock switch or a clicking sound heard coming from the power door locks (repeated locking or repeated unlocking). | 03/08/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | ||||||
| PE08047 | CHRYSLER GROUP LLC | 07/25/2008 | 12/17/2008 | 2000-2001 DODGE RAM PICKUP HOOD LATCH | ||
| The agency opened this investigation based on 30 complaints alleging that the hoods on model year (my) 2000 and 2001 dodge ram pickup trucks flew up and blocked the driver's vision.these vehicles have a primary hood latch and a secondary (backup) hood latch.the secondary latch is designed to secure the hood if the primary hood latch is not properly closed or otherwise malfunctions.in these complaints, the secondary hood latch malfunctioned, apparently due to corrosion, and did not latch.dodge conducted recall 01v-040 in 1999 to address similar problems on model year 1994-1997 dodge ram pickup trucks.the information chrysler provided in response to odi's information request letter indicated that the my 2000 and 2001 vehicles were equipped with secondary hood latches with stainless steel return springs, as opposed to the earlier recalled trucks that had zinc coated carbon steel return springs.the recalled components were susceptible to corrosion-induced failure due to the type of material used, whereas the corrosion failures in the newer models appear to be due to lubrication loss over time (regular application of grease is advised per instructions in the owners' manual). odi's review of chrysler's warranty, complaint, and injury data for the 2000 and 2001 vehicles indicates that the rates for subject vehicles are low and are declining.a potential defect trend has not been identified.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/01/2003 | 40000 | 1 | |
| I own a 2001 dodge that (just like everyone else) has many cracks from the windshield to the front of the dash (plastic). this problem started about two yrs after purchase. i am lucky that all of the electrical in the dash still works, but it looks like crap. the sunglass door on the overhead console (plastic) is broken. the cup holder (plastic) is broken. this is crazy everyone with an 01 dodge ram knows there was a problem with the plastic that went into the interior. please do what you can to make these people stand behind there product. *tr | |||
| 02/25/2009 | 70000 | 1 | |
| I have a 2001 dodge ram 2500 diesel pickup and the dash is cracked and have a couple of large holes approximately 8 inches wide. i have heard that there are many other 2001 dodge ram's that have this same problem. i am concerned about the wiring behind the dash exposed to the elements. i am concerned about component failure and possibly a fire resulting from exposed wiring. *tr | |||
| 04/15/2006 | 1 | ||
| 2001 dodge ram - the dashboard started cracking and has since cracked from front to back and now into the front trim pieces. dash pieces are now falling out and popping out while driving. this is distracting and dangerous. i am concerned the cracks may affect the deployment of the passenger airbag in the case of a collision. thousands of the same reports are visible across the internet. this should be a mandatory recall. chrysler refuses to fix as this is not a recall item. *tr | |||
| 02/11/2008 | 1 | ||
| My 2001 dodge ram fell completely apart from the dashboard, it is no longer there. anymore,, and i hear odd sounds coming from the inside of the dash. *tr | |||
| 01/01/1901 | 1 | ||
| 2001 dodge ram with a cracked dashboard. consumer states that the dashboard is cracked from front to back. he would like to know if there is a recall for this problem. *kb | |||
| 05/11/2002 | 1 | 03/15/2001 | |
| The dashboard on our 2001 dodge ram pickup cracked only after a year. we took it so the dealership in mcalester, ok (riverside dodge) and they refused to fix it. they said it was not covered under warranty. now there is an 8 inch hole in the dashboard and numerous cracks over the entire surface and even on the inside trim work. since first reporting this, it has come to my attention that there are hundreds if not thousands of vehicles exactly like ours with the same problem. we feel that dodge/chrysler needs to recall this and take care of this dangerous problem. we have seen and heard of reports on the internet about electrical problems, etc that worries us too. *tr | |||
| 05/16/2004 | 87000 | 10 | 05/19/2002 |
| Tl*the contact owns a 2001 dodge ram. three years ago, the contact noticed a crack on the dashboard. currently, the crack has spread so far that the dashboard is completely damaged and coming apart. she took the vehicle to the dealer and they stated that there was a recall ; however, her vehicle was not included. the contact stated that the cruise control sporadically disengages while driving. she further stated that the speed control switch took a long time to activate. the consumer stated broken pieces from the dashboard can injure or kill someone. the powertrain, recall number, and speed were unknown. the failure mileage was 87,000 and current mileage was 140,000. updated 01/03/08. *lj updated 12/31/07 *tr | |||
| 11/01/2004 | 36000 | 1 | 01/01/2004 |
| Tl*the contact owns a 2001 dodge ram. the contact stated that the vehicle's dashboard began to crack and pieces are falling down into the instrument panel. he has written letters to the attorney general's office, the better business bureau, and daimler chrysler. no one has responded as of yet. this failure has been ongoing since january of 2004. the contact stated that the vehicle was still under the original warranty when the failure first began. the failure still persists. the engine size was unknown. the current mileage is 91,000 and failure mileage was 36,000. the consumer stated the vehicle was taken to power dodge for repairs. the consumer stated the dealer will provide a copy of repairs. updated 06/29/07 *tr | |||
| 09/01/2005 | 1 | 10/04/2001 | |
| 5/8/07. 2001 dodge ram. consumer states that the dash shows cracks and is falling apart. *mc *tr | |||
| 06/24/2005 | 40000 | 1 | 09/28/2001 |
| Dt: was pulling a trailer at 45 mph the vehicle started fish tailing. without the trailer at 55 mph the vehicle will fish tail. took the vehicle to chrysler , and found that it was shaky. the tie rods ends, ball joints, and the check bar malfunctioned on the front of the vehicle. almost had a wreck. this happened on 24, june 2205. *ak the consumer stated the vehicle was poorly designed, the front of the vehicle was too light for the weight of the engine. there was no grease fitting for the ball joint. the rotors were replaced.*jb | |||
| 11/10/2003 | 36000 | 1 | |
| The vehicle slipped out of gear and the body separated from the chassis on the passenger side front. *jb | |||
| 04/05/2001 | 1 | 02/03/2001 | |
| While driving could step on the brakes pedal and noise will come from bottom of vehicle, and another noise from fuel tank that makes a lot of noise ,like bouncing. could not be corrected by dealer. *ak the consumer was concerned about the fuel tank noise and states that it should be investigated. there is a cluncking noise on take off or stoping due to trans mount failure. *yh | |||
| STRUCTURE - BODY | |||
| 04/04/2009 | 55000 | ||
| Dashboard has broken up like a jig saw puzzle | |||
| 10/17/2011 | 116000 | ||
| Multiple cracks in the dash have occurred, forming sharp edges and points that are hazardous in case of hard stops or accidents. the manufacturer refuses to acknowledge danger, stating this is a cosmetic issue, but the sharp, hard plastic is indeed a safety hazard. a mandatory recall and replacement of the dash plastic should be ordered. | |||
| 08/15/2005 | 48000 | 1 | 05/29/2002 |
| Dt: while driving down a hill the brakes went out. the contact was able to get it safely off the highway. this occurred on august 15, 2005. the contact took vehicle to a mechanic. they said that it was due to the way that the van was built. he said that it caused the battery to leak and burn a whole in the brake line. the vehicle is still at the mechanic's shop. the contact was concerned that someone else could have an accident due to the problem with the vehcile's structure. *ak | |||
| 03/11/2002 | 3 | 05/30/2001 | |
| Vehicle is pulling to right at all times, taken to dealer 3 times. dealer did alignment, did not remedy the problem.*ak while driving vehicle parted to the right. consumer applied brakes and attempted to maneuver vehicle to avoid a light pole, however vehicle would not stop nor turn thereby hitting a tree instead. consumer sustained minor injuries. dealer found right front caliper frozen and would not release. right front brake caliper replaced. center console latch inoperative. new center console lid replaced. *tt | |||
| STRUCTURE - BODY - BUMPERS | |||
| 04/17/2001 | 1 | 01/01/2001 | |
| I was involved in a minor collision with a small atv on public trails on dnr property in south carolina. while the atv escaped damage, the front bumper of my truck was a total loss. i would hate to see the amount of damage and the lack of protection if involved in a crash with another vehicle. also, according to the associated press in the greenville news on 04/21/2001, tests conducted by the insurance institute for highway safety said that these bumpers sustained excessive damage in 5 mph crashes. repair bill from test--$2006. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 04/24/2001 | 1 | 04/24/2001 | |
| Rpms are racing down and up, and sometimes get stuck in up position. when shifting gears, a clanking noise occurs. also, when starting up vehicle it will shake. consumer was told these problems are due to faulty computer and chrysler will not have a remedy for about 2-3 months. *ak there was noise from rear end when shifting gear. the driver side door was hard to close. the engine had rough idle. *yh | |||
| 11/10/2000 | 3 | 11/06/2000 | |
| While traveling at highway speed side mirrors shake, causing poor visibility. *ak consumer states dealer has replaced mirrors threee times and dealer refuse to fix or investigate any further, there is a front end noise in suspension while driving over speed bumps, springs,sjocks and sway bar was replaced and the noise stopped for two weeks and reoccured, engine idling rough, poor gas mileage, found that spark plug misfired, engine stalls when in gear consumer also states seal around windshield is loose windshield had to be replaced..*jb | |||
| STRUCTURE - BODY - HOOD | |||
| 12/31/2004 | 59980 | 1 | |
| Hood blew up while traveling at 40 mph, striking and cracking the windshield. *ak | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 06/29/2002 | 44000 | 1 | 08/24/2001 |
| At 35 mph hood opened without warning, destroying windshield and hood. there was no secondary latch on hood. dodge dealer unwilling to investigate because vehicle was out of warranty. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 05/08/2001 | 1 | 05/01/2001 | |
| Left side rear quad panel not welded correctly. there are large gaps in the seam, and panel is pushed out passed the body line.*ak | |||