Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 09E009000 | CHRYSLER LLC | E (Equipment) | 1364 | 08/28/2009 | MFR | CHRYSLER GROUP LLC | 03/13/2009 | 03/13/2009 | ||||||||
| Defect Summary | Chrysler is recalling 1,364 windshield wiper modules, p/n 55077098aj, sold during the 2008 and 2009 calendar year for use as aftermarket replacement equipment on my 2002-2009 dodge ram pickup trucks. these wiper module assemblies may be susceptible to water intrusion that could result in partial or complete loss of windshield wiper capability. | |||||||||||||||
| Consequence Summary | When the wiper system fails, the operator will have reduced visibility which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiper module assemblies with vented wiper motor housings free of charge. the safety recall began on august 28, 2009. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler's recall no. j11.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 08/14/2008 | 65000 | 1 | |
| The ventilation system failed as is common with these vehicles. due to weal parts, the, doors that control air flow through the ventilation ducts broke. i have slowly replace each of the four doors as they failed. as they went out it affected every aspect of ventilation, including the defrost. after doing some research it is evident dodge was fully aware of this issue but made no improvements to the system, continuing to sell these vehicles to an unsuspecting public for several years. *tr | |||
| 11/28/2005 | 78000 | 1 | 12/01/2002 |
| Dt: the contact stated defogger system stopped working due to the design. the inner routing flap broke, allowing the heat to go to the air conditioning vents instead of the windshield defroster/defogger blower. the contact took the vehicle to a dealer however, no repairs have been made due to excessive expense. *ak | |||
| 02/21/2004 | 10 | 1 | 02/20/2004 |
| The windows of the van will not clear of fog with the heater on hot and the blower on high. the dealer said that they can't fix the problem,that all vans of this year act the same. i have to drive with the rear window open. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/14/2006 | 1 | ||
| I took my '03 dodge ram to mcpeek dodge dealership in anaheim, ca for warranty windshield wiper repair work. the truck was in perfect condition except for the wipers. later in the day the service person called me to let me know the work was completed, but by-the-way, we noticed your check engine light was on - do you want us to check this out? i replied first of all the light was not on when i brought it in and second i was not going to pay any diagnostic fee and i expect it to be corrected when i pick it up. it was not corrected and delivered back to me. obviously, dealerships (especially big 3 manufacturers) are trying to recoup losses through fraudulent / unnecessary service due to the minimal margins and volume of sales of new vehicles. i am a mechanic and understand the sales pitch - while i was sitting in the waiting room i felt sorry for a little old lady that the service guy preyed on. she just wanted a oil change, but ended up having her brakes inspected and probably replaced only because he noticed they were squeaking. anyway back to my story - it took me all of 5 minutes when i got home to pop the hood and find a wire to the air cleaner sensor that the mechanic had disconnected probably intentionally since this has nothing to do with the wipers. the check engine light went off. i found out that the management at this dealership has instructed the staff to make sure to up-sell every customer and make sure some other work is found besides anything that the vehicle is brought in for. that's fine if something is needed, but to intentionally damage a vehicle or replace parts unnecessary to make more money is just not right. i saved $150, but am steaming mad! mcpeek dodge is a crook. i will never by another vehicle there again and never service there. *jb | |||