Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, ELECTRIC
09/05/2006360001
 The brake light on my truck had come on. i had taken the truck into the dealership to investigate the cause. this week while hauling a trailer behind the truck, the whole break caliper fell off of the truck. the bolts had not broken, but were simply gone. i had no brakes at all, almost causing a wreck. the dealership and chrysler were both contacted regarding the problem. the response was that brakes are not covered past 18,000 miles. the issue with the truck is not due to normal wear and tear. the brake shoes are in good condition. the brake mechanism simple fell off of the truck. this also was explained and the company said that it would not be covered under warranty. *tr
SERVICE BRAKES, HYDRAULIC
11/18/2010201/01/2008
 2007 ram truck. consumer states brake malfunction *tgw the consumer stated he took the truck to the dealership after almost rear ending another vehicle, because the brake malfunctioned. the dealer was unable to duplicate the problem. on december 15, 2010, the brakes failed again while hauling a trailer. the consumer lost control of the truck and the trailer and came close to causing a serious accident. the next day, the truck was towed to the dealer, but they were unable to find a problem. *jb