Ford Crown Victoria 2011
Model Crown Victoria made in 2011 by Ford got 34 consumer complains as well as 14 service bulletins. Consumer complaints with reference, among others things, to seats and steering. Technical service bulletines regarding air bags and electrical system.
Model 2011
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| POWER TRAIN | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| AS-21687 | 01/01/2011 | 10039072 | Ford: there may be a loss of power, hesitation, surge, or lack of throttle response while driving. the brake over accelerator feature may be activating. *rm | 07/07/2011 | |
| AS-21687 | 01/01/2011 | 10039072 | Ready | 07/07/2011 | |
| SERVICE BRAKES, AIR - ANTILOCK | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 05/01/2012 | 12000 | 1 | |
| My police department issued me a 2011 ford crown victoria around september of 2011. ever since, i have spent countless hours adjusting the seat in an attempt to keep my mid-lower back from hurting. i learned that there is a metal bar installed in the seat causing the issues. once the bar is adjusted, the seats aren't as bad. i also have had a great amount of trouble with neck pain. i have since had to see a doctor about this. the head rests that are in the vehicle are causing my head to be pushed forward and straining the muscles in my neck. i'm shocked to learn that this hasn't already been a recall for ford. *tr | |||
| 05/01/2012 | 12000 | ||
| My police department issued me a 2011 ford crown victoria around september of 2011. ever since, i have spent countless hours adjusting the seat in an attempt to keep my mid-lower back from hurting. i learned that there is a metal bar installed in the seat causing the issues. once the bar is adjusted, the seats aren't as bad. i also have had a great amount of trouble with neck pain. i have since had to see a doctor about this. the head rests that are in the vehicle are causing my head to be pushed forward and straining the muscles in my neck. i'm shocked to learn that this hasn't already been a recall for ford. | |||
| 06/19/2012 | 12 | ||
| The headrests on the 2011 ford crown victoria are causing the officers to have neck problems. the headrest is so large and does not adjust forward and backward, it is pushing their heads forward and down, as you know they spend at least 8 hours in their vehicles each shift. since we have purchased the 2011 crown vics we have had nothing but complaints. it is very uncomfortable and unsafe for the officers to be driving under these conditions. | |||
| 03/05/2012 | 223 | ||
| I am a detective with the belleville police department, nj. we are having an ongoing problem with the ford crown victoria 2011 police intertceptor with manual seats. all our officers are reporting lower back pain due to a lower back bolster built in as part of the seat. this bolster is not adjustible. upon bringing this problem to our local fleet dealer, we were advised that it was the design of the seat, and that even if we wanted to replace these seats with the six way power seat for the same year we were advised that ford and our insurance carrier would not allow it due to safety reasons. we have reached out to other police departments if they are having the same problem with these seats, and i am currently building a database of other departments. please contact our department to be included. thank you. | |||
| 05/02/2011 | 1 | ||
| Rental 2011 ford crown victoria. consumer writes in regards to vehicle seating *tgw the consumer stated none of the seats had any lumbar support, there was no leg room and there was also inadequate headrest support in case of an accident. *jb | |||
| STEERING | |||
| 09/26/2012 | 14222 | 1 | |
| Inspection found dislocated bushing. *tr | |||
| 09/26/2012 | 14222 | ||
| Inspection found dislocated bushing | |||
| 09/19/2012 | 77000 | 1 | |
| Inspection found the lower column bushing dislodged from tube and shaft working out of spline. *tr | |||
| 09/18/2012 | 54000 | 1 | |
| Inspection found lower bushing of steering column dislodged and shaft working out of spline. *tr | |||
| 09/19/2012 | 77000 | ||
| Inspection found the lower column bushing dislodged from tube and shaft working out of spline. | |||
| 09/18/2012 | 54000 | ||
| Inspection found lower bushing of steering column dislodged and shaft working out of spline. | |||
| SUSPENSION | |||
| 09/26/2012 | 14222 | 1 | |
| Inspection found dislocated bushing. *tr | |||