Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
---|---|---|---|---|---|
TIRES | |||||
01B77 | 10/01/2001 | 628153 | Owner notification program supplement 7 revised information - regarding replacement of wilderness at tires. *tt | 03/05/2002 | |
9852 | 04/13/1998 | 601290 | Information on tire company telephone numbers for customer assistance. *yc | 07/17/1998 | |
BC5195961001 | 10/01/1996 | 50472 | Firestone p235 tires may exhibit a high frequency vibration at 65-75 mph. *tt | 04/24/1997 | |
TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||||
BC0602961101 | 11/01/1996 | 50785 | Instructions on securing spare tire to underbody of vehicle. *tw | 06/17/1997 |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
TIRES - MARKINGS | |||
06/03/2005 | 1 | ||
Firestone stores at 11865 w 95 overland park ks 66214 and one at 7575 wornall rd kansas city mo 64114 are falsifying dot registration on over 90% of tires sold. process used is that a fictitious number that has the right series of characters is used on all tire invoices regardless of size or type. this is also entered into the computer which accepts the fictitious number as long as the character string is long enough. the number is given to new hires as it was me when i started and when i reported this to superior i was fired. over a period of 1 month over 700 tires were sold in this fashion and no other employee saw the problem with the policy other than to say they did not want to lose their job. *nm | |||
TIRES - TREAD/BELT | |||
08/10/2000 | 1 | ||
Pe00-020, firestone wilderness ht, original equipped tire, size p23570r16 and dot w281pt. consumer was driving at approximately 75 mph when right front tire tread came completely off all the way to steel belt, causing damage to fender. tire did not deflate and had only 22,000 miles. minutes prior to incident, consumer noticed vehicle was pulling to the right as though there was an alignment problem. also, tire was at correct pressure which he had checked earlier that same day. *ak *slc |