Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
01B7710/01/2001628153Owner notification program supplement 7 revised information - regarding replacement of wilderness at tires. *tt03/05/2002
985204/13/1998601290Information on tire company telephone numbers for customer assistance. *yc07/17/1998
BC519596100110/01/199650472Firestone p235 tires may exhibit a high frequency vibration at 65-75 mph. *tt04/24/1997
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
BC060296110111/01/199650785Instructions on securing spare tire to underbody of vehicle. *tw06/17/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES - MARKINGS
06/03/20051
 Firestone stores at 11865 w 95 overland park ks 66214 and one at 7575 wornall rd kansas city mo 64114 are falsifying dot registration on over 90% of tires sold. process used is that a fictitious number that has the right series of characters is used on all tire invoices regardless of size or type. this is also entered into the computer which accepts the fictitious number as long as the character string is long enough. the number is given to new hires as it was me when i started and when i reported this to superior i was fired. over a period of 1 month over 700 tires were sold in this fashion and no other employee saw the problem with the policy other than to say they did not want to lose their job. *nm
TIRES - TREAD/BELT
08/10/20001
 Pe00-020, firestone wilderness ht, original equipped tire, size p23570r16 and dot w281pt. consumer was driving at approximately 75 mph when right front tire tread came completely off all the way to steel belt, causing damage to fender. tire did not deflate and had only 22,000 miles. minutes prior to incident, consumer noticed vehicle was pulling to the right as though there was an alignment problem. also, tire was at correct pressure which he had checked earlier that same day. *ak *slc