Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 9852 | 04/13/1998 | 601290 | Information on tire company telephone numbers for customer assistance. *yc | 07/17/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 03/03/2009 | 1 | ||
| I have had 3 tire failures due to valve stem failure. all three times we were going down the freeway and had sudden loss of air pressure. this resulted in replacing two tires on 2 vehicles and replacing stems on the remaining 6 tires. both vehicles had new tires put on about the same time at the same dealer. (april 2007) i understand from consumer report that there is a recall on dill valve stems. i am trying to determine if these stems were part of that recall. *tr | |||
| 03/15/2003 | 55000 | ||
| This case involves continental tires that fail suddenly (unexpected blowouts), and destabilize the vehicle. this is the 2nd very similar failure i've had with these oem tires, they failed similarly by rupture and tread separation, with the ruptured and failed steel belts clearly visible under the separated tread. i've sent the tire to continental, they have likely put a puncture in it that did not exist when the tire was sent to them, and claimed that this puncture had caused overheating and failure. they are attempting to cover up these defects, just as they attempted to cover up the defects in the first tire that failed. see a copy of the letter below that i sent to them recently. please contact me jack borninski, 214.632.3428, patricia hinkley continental tire north america, inc., charlotte, nc 28273 ref: claim #: 3076002 via certified mail: 7001 1140 0003 7558 2356 dear ms. hinkley, i have received your 4-9-03 letter, in which you deny my 3-28-03 claim for vehicle and tire damage due to your defective tire product.: 1.this is a notice to you not to destroy, discard, alter, or conceal in any other way my tire, dot number a308443198, which is the subject of this claim and which i sent to you on 3-28-03 via ups. this tire is the subject of the impending litigation. please note substantial penalties for destroying or disposing of evidence in a impending legal action, once the notice has been given to you via this letter. i demand that you promptly return to me this tire a308443198, and that you identify in writing all the alterations you have already made to this tire. 2.the tire in the picture you sent to me with your 4-9-03 letter is clearly not my tire that is the subject of this claim, and that i sent to you on 3-28-03. 3.there were no punctures of any kind in the failed tire, dot number a308443198, i sent to you on 3-28-03 for this claim. the condition and appearance of this tire has been extensively documented and witnessed before it was sent to you. | |||
| TIRES - TREAD/BELT | |||
| 06/12/2004 | 3 | ||
| I own a 1998 f150 approx. two and a half years ago i purchased a set of 4 general ameritrac suv tires from sears, size p225/70 r16 109s. within a period of one year and a range of 18 to 28 thousand miles, three of the tires have had the tire separate from the steel belts, the last which happened today, almost killed me. something is wrong with the manufacture of these tires. i do check the pressure on a regular basis,every 2 to 3 weeks. i still have the last two tires that have failed. *nm | |||