Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
06/19/201252000
 Driving out of a parking lot, only 10 mph or so, loud pop on passenger side door. stopped the vehicle, and passenger window dropped down into the door. grateful i was not going fast and had the ability to stop quickly, otherwise potential accident. looking online, can see this is a frequent problem with this year, make, model truck. a matter of time before someone gets hurt from this.
03/01/201288999
 Ford factory spark plug breaks within the head causing potential internal engine damage. an extremely common issue that has lead to the invention of a special tool used just because f the issue. commonlt reaching hundreds and even thousands of dollars to repair. fors has changed their tsb from changing plugs at 100k miles to 60k miles. however by the time a issue was noticed many of us owners have over the 60k mile mark.
02/19/200826143
 Starting with a service on 2/19/2008 the truck had been idling really rough and making a ticking sound when started. at that time the ford service department stated that the noice went away with factory oil and filter. this problem has persisted up to and including when we took it in last week where we were told that this could be fixed with thicker oil, and to return when it is time for our next serivce. the second issue has persisted since mid 2010, it is a foul fuel smell coming inside the cab, through the ac vents when the truck is started in the morning and when idling. we have been told over and over aging that nothing can be found and they cannot smell it. we were also told that they drove the truck around during a service on 8/17/2011 to see if they could smell it, yet our miles in and miles out on our service records both state 47,771. not sure how they drove it without chaning the miles. our truck barely has 50,000 miles on it, it is serviced regularly yet it idles horribly, smells of fuel and gets 7mpg. something has to be wrong!