Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING - BRAKE LIGHTS
06/09/20032
 Brake light problem. brake lights do not come on. consumer took it to a mechanic ,and was told that bulbs wer fine, but she will have to bring it back in because mechanic may have to change the switch, and if that does not work, she may have to take it to a ford dealer/mechanic. *ak
 Since the early 1960's , i have been very aware of many ford products that the brake/syop lights fail to activate when the vehicle s brakes are applied to stop or slow the vehicle. i have driven for a living since the early 60's and the problem still exists today on many ford products the same as it always has. i have personally stopped and told many of those drivers in an attempt to prevent them from being rear-ended due to the vehicle behind them not being alerted to the fact that they are slowing/stopping. at one time i was told that the problem was the brake light switch locatet under the dash that was supposed to activate the brake lights when the brake pedal was pushed. i do not know if any corrections were ever made to that problem but as recently as this week i have been following a ford that did not have working brake lights when it stopped in front of me. i am retired from the bell system and as a requrement to operate a company motor vehicle we were given training annually called smith system defensive driver training and along with all the excellent skills we were taught we were also told to not follow a ford whenever possible for the obvious reasons just stated. if i can be of any additional assistance, please feel free to contact me. thanks for doing what you do for our safety. ron wogulis
EXTERIOR LIGHTING - HEADLIGHTS
05/06/2005810/24/2002
 Water leaking through windshield into electronic system (gem module). this has caused vehicle to have problems with the following during rainy weather, and sometimes longer, even in beautiful weather. wipers quit working during rainy weather while driving down highway in the middle of rain storm. head lights, parking lights and high beams don't work at all in rain. interior lights including dash board lights quit working. head lights and wipers all quit working if radio is turned on. remote keyless entry won't work. 4 x4 won't transfer if used, stays in one gear and gets stuck, which i am sure is causing damage to transmission. two days after a rain storm, my expedition was outside trying to start itself. i was inside when i heard the noise. it was like someone was over starting their vehicle. it was that grinding sound of the starter being over turned. when i went out side to my disbelief it was my expedition!