Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/04/2011 | 100000 | ||
| I have a 2000 ford focus. without warning, the key could not be inserted into the ignition and rendered the vehicle useless this evening. it appears ford knows about this very common failure according to many owners (via online forums) with the same issue. ford doesn't consider it a safety issue and hence not recall worthy. consider this, when the failure occurred to my wife this evening after work, it was 6 degrees fahrenheit outside and dark too (and well into the negative digits with the wind-chill). this clearly seems like a safety issue in this regard for anyone...luckily our 5 & 3 year old children were in the safety of indoor daycare at the time (what would have happened with two small kids late at night in a parking lot with sub zero temps?) according to a professional locksmith, this is a known issue and he fixed the same thing on another focus this morning. he will be replacing the ignition cylinder with a non oem cylinder which will remedy the issue. the oem cylinder has known issues. the replacement cylinder (made by a different manufacturer does not) does not have the faulty mechanism the oem cylinder has. the steering wheel is also locked as a result of this failure to the ignition cylinder. i would hope that this failure wouldn't occur while the vehicle is driving down the road. catastrophe could be the result. | |||