Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/24/2004 | 30799 | 3 | |
| Battery kept draining and the ignition chimed with key removed. heater blower ran after ignition was turned off and touch key pads stuck causing lights to stay on. all of these symptoms were attributed to a water leak in the windshield which leaked into a electrical connection block behind driver's side dashboard causing a short circuit. the electrical block melted and caused damage to block and wiring and was subsequently replaced. windshield was removed and resealed to prevent recurrence of leak. *jb | |||
| 10/21/2005 | 79400 | 5 | 09/10/2002 |
| During a rainy day i found water leaking into my expedition through the sunroof and the trim around the windshield. the next day the car would not start as the theft light was blinking. when we would get it started and then once it was turned off, the heat/air would continue to run. also, the odometer numbers would blink. we immediately took to the dealer and was told both the sunroof and windshield were leaking and the gem module and fuse box were destroyed. the repairs were made including a new windshield for a total of approximately $1200. *jb | |||
| 12/25/2003 | 38235 | 1 | 11/07/2002 |
| Details: the vinyl covering on the dashboard is peeling away from the underlying structure. it has, over a period of about 5 months, peeled back far enough that it obstructs the view out of the windshield. the windshield defrost vent trim no longer fits into place. the defroster no longer works properly, as the vinyl now obstructs the air flow. the vinyl is also in such a position as to potentially impede the function of the passenger-side airbag. the extended warranty does not cover the dash, ford will not cover the full cost of the replacement ($1200). the dash on a 4 year car should not warp so badly it looks like a pringles chip. this is a design flaw with potential safety concerns, and should be subject to a recall. *jb | |||