Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/12/2005 | 99717 | 1 | 10/23/1999 |
| 1) prior to the accident, we had no unusal problems with the vehicle. february 1, 2005 the cruise control was disconnected per ford recall. ) february 12, 2005 the 2000 ford expedition was taken to a car wash. when it reached the end of the wash cycle, the attendant got in the vehicle to pull it forward and the vehicle suddenly accelerated (6000 rpm) and travelled off the car wash lot and over a 5 lane highway before hitting an embankment and stopping. ) the vehicle was totalled by the insurance adjustor representing our insurance. ompany. both our insurance company and ford was made aware of the problem that occurred. the insurance company is dealing with the car wash but ford did not want to inspect the vehicle to either prove or disprove it was a manufacturing error. our belief is that it is a problem with the vehicle that is related to manufacturing and that ford should be held responsible for what happened on february 12th to our vehicle. lives were in danger.*ak | |||
| 10/24/2004 | 59900 | 2 | |
| Vehicle surged while being parked in the garage and again in a parking lot. the rpm gauge went beyond normal ramification. after contact was made with the manufacturer they agreed to inspect the vehicle since it was a continuous problem. *ak problem can not be detected. *tc | |||
| 12/01/2003 | 3 | 10/16/2002 | |
| Vehicle suddenly lurched forward at a rapidly increasing rate. *la the consumer then shut off the cruise control, pumped the brakes and the placed his feet on the brakes, only to discover the speedometer soaring to 95 mph. the consumer placed the gear into neutral and the n the vehicle began to slow down. the vehicle was taken to dealer where it was determined the throttle cable was frayed, however two weeks later the incident happened again, only this time it was determined that snow was in the carburetor. the vehicle surged again for the third time. *jb | |||
| 03/26/2003 | 45000 | 7 | 10/18/2000 |
| Fuel pump failed on my 2000 ford focus zts (@ 45,000 miles) caused stalling while driving on interstate. currently (@ 47,000 miles) rpm's are erratic and vehicle stalls.*ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 04/19/2007 | 75500 | 06/01/2003 | |
| After car was driven to work approximately 5 miles. my employers security department notified me that my car had caught on fire, while parked about an hour and a half after arriving to work. fire department was called and put out fire, and it released a report stating fire definately started in under the the hood in engine area.*ak | |||
| 01/01/2005 | |||
| I contacted ford once in jan. '05 and again in feb. '05 about the recall on the speed control switch on my 2000 expedition. they said i would get it in the mail shortly. its been 6 months and still have not received a notification. i would like to have it repaired asap at their cost not mine. | |||
| 04/08/2005 | 54000 | 1 | 08/18/2001 |
| Smelled smoke after ignition. found electrical fire after opening up the hood at a service station. the attendant quickly extinguished the fire. towed the car to premier ford. our insurance adjuster from tsc direct inspected my vehicle. his report was that there oil dripping from a defective master cylinder that caused the wiring to heat up. thus, causing the fire. we think that ford should be responsible because this is a safety issue that could warrant a recall. however, they deny the claim because we are over the 3-year warranty. this should not make a difference. this is a dangerous situation. therefore, we should be reimbursed for the full cost of the job, labor and towing expenses.*ak | |||