Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
10/01/1999
 The condensation problem is extremely severe if it starts raining while i am driving. i have to pull over to the side of the road because i literally cannot see out the windows. i consider this to be a safety hazard. the dealership is unwilling to help me. i feel the car should be replaced because i have been to the dealership 8 times and they tell me there is nothing wrong with the car, and that i just need to install an air conditioner. this amount of condensation is not normal. *ak
VISIBILITY - WINDSHIELD
04/24/2004307993
 Battery kept draining and the ignition chimed with key removed. heater blower ran after ignition was turned off and touch key pads stuck causing lights to stay on. all of these symptoms were attributed to a water leak in the windshield which leaked into a electrical connection block behind driver's side dashboard causing a short circuit. the electrical block melted and caused damage to block and wiring and was subsequently replaced. windshield was removed and resealed to prevent recurrence of leak. *jb
11/11/200489800109/10/2002
 Water leaking in top right of windshield, down to the dash. evidently it leaked to the control box and shorted out the electrical system. caused considerable damage. *nm
05/06/2005810/24/2002
 Water leaking through windshield into electronic system (gem module). this has caused vehicle to have problems with the following during rainy weather, and sometimes longer, even in beautiful weather. wipers quit working during rainy weather while driving down highway in the middle of rain storm. head lights, parking lights and high beams don't work at all in rain. interior lights including dash board lights quit working. head lights and wipers all quit working if radio is turned on. remote keyless entry won't work. 4 x4 won't transfer if used, stays in one gear and gets stuck, which i am sure is causing damage to transmission. two days after a rain storm, my expedition was outside trying to start itself. i was inside when i heard the noise. it was like someone was over starting their vehicle. it was that grinding sound of the starter being over turned. when i went out side to my disbelief it was my expedition!
02/23/200546000306/30/2004
 The front windshield cracked on our 2000 ford excursion. our brother inlaws 1999 excursion and an 2004 f350 had the same problem. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER
05/06/2005810/24/2002
 Water leaking through windshield into electronic system (gem module). this has caused vehicle to have problems with the following during rainy weather, and sometimes longer, even in beautiful weather. wipers quit working during rainy weather while driving down highway in the middle of rain storm. head lights, parking lights and high beams don't work at all in rain. interior lights including dash board lights quit working. head lights and wipers all quit working if radio is turned on. remote keyless entry won't work. 4 x4 won't transfer if used, stays in one gear and gets stuck, which i am sure is causing damage to transmission. two days after a rain storm, my expedition was outside trying to start itself. i was inside when i heard the noise. it was like someone was over starting their vehicle. it was that grinding sound of the starter being over turned. when i went out side to my disbelief it was my expedition!
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
01/01/200579256605/14/2003
 Windshield will not work depending on weather. also air conditioner and radio will not work depending on weather. i've had it take vehicle to ford 3 times, they could not fix it. replaced margalin and other parts. accident has not accurred, but i'm trying to prevennt accident. i have 4 kids and married. it's scary for wipers to stop working while driving. *ak