Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
12/29/20071500001
 We have had three incidents involving two vehicles in which wheels have come off of ford f-550 vehicles due to sheared lug bolts. the weights of all of our vehicles have been recorded and fall below the manufacturers gvwr. per a tire company's recommendation, we have issued a mandate that all similar vehicles have their wheels re-torqued, to meet the manufacturers specifications after driving, after traveling 50 miles following any work done on the wheels. we have had the wheels on vehicle that did not come off inspected and checked to proper torque following all incidents and they have been torqued appropriately. the incident dates were, 12/29/07 ,02/15/08, and 07/17/08 . on 12/29/07 an employee was driving up a road at approximately 20 m.p.h. when the driver side back dual wheels came off due to broken lug bolts. this was a normal use of the vehicle on a well-maintained dirt road. on 02/15/08 two employees were driving on interstate 84 traveling at approximately 60 m.p.h. when the rear passenger wheels came off the vehicle and passed the vehicle on the highway traveling