Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
02/19/201155000
 Tl* the contact owns a 2002 ford freestyle (na). the contact stated that the rear passenger door was closed with his thumb inside the door and locked independently. the contact was unable to open the door by using the keyless entry fob or by using the key to manually open the door. the door would not open from the inside of the rear passenger door. the door was finally opened by engaging the power locks from the driver side interior door. the vehicle was not inspected for the failure. the vin was unavailable. the failure and current mileage was 55,000.
02/19/201155000
 Tl- the contact owns 2002 ford freestyle(na). the contact stated the rear passenger door closed on locked on their thumb. the contact was unable to get the door open with the keyless entry or by putting the key in the door. the door would not open by using the handle on the inside of the door, but finally did open using the controls on the driver side door. the vehicle had not been inspected at the time of the complaint. the vin was unknown. the failure mileage and current mileages were 55,000.rl
08/01/20031
 I have several issues, both back door windows have fallen off track and won't stay up. this happened in september of 07 and a few months later the second rear window did the same. i have to use clear packaging tape to hold them up. the key to the ignition will not turn unless i use something with a hard end and tap it several times. when the ignition problem first happened in september of 2006 i called ford road side service and they recommended tapping the key several times and said they had a growing complaint of this. my trunk lock latch often gets stuck too. jan of 2003 the radio shorts in and out, i never know if it's going to stay on. lastly the passenger rear door look doesn't latch, i think this happened in late 2003 or early 2004. *tr