Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 0264 | 04/01/2002 | 636031 | Concerns regarding 2002 think neighbor water leaks from roof or windshield area. *tt | 11/04/2002 | |
| 15483 | 12/01/2001 | 630592 | Some 2002 think neighbors may exhibit a cracked cowl, or other body panel if brake fluid is allowed to contact the plastic body panels. *tt | 04/18/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||
| 10/31/2007 | 93000 | 100 | 06/22/2002 |
| Door ajar light comes on randomly, turning on interior lights and locking and unlocking doors while driving. in addition to being distracting, it is particularly unsafe at night to suddenly have the interior lights come on and unable to keep doors locked. ford says issue is a door sensor, but cannot tell which one is bad. this used to happen occasionally, now it happens at least every other day. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 05/22/2007 | 85600 | 2 | 10/21/2005 |
| The fiberglass piece on the hatchback of the vehicle is constantly cracking and falling off while the vehicle is moving. this is a road and safety hazard, as my piece came off while driving 55mph. i am continuously seeing other explorers of the same model and year that have the same issue. ford needs to take responsibility for their defective product and conduct a recall. furthermore, this faulty piece is offered at a ford dealership for replacement at over $300! *tr | |||
| STRUCTURE - BODY - TAILGATE | |||
| 02/18/2005 | 2 | 04/13/2003 | |
| I had tailgate window replaced due to a recall when we picked it up today, from the dealership- ford ottawa il the rear tailgate( next to the ford oval ) was cracked 8 inchs. the dealership swears that this was there when we brought in the truck and refuses to admitt fault. t his truck had no crack before it went in for the fix. *ak | |||