Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/15/2006 | 1 | ||
| All four wheels bearings on a 2002 ford explorer with only 70,000 miles had to be replaced. one incident included a wheel falling off due to the failure of these bearings. *tr | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 12/23/2007 | 64070 | 2 | |
| While driving my 2002 ford taurus i experienced the failure of both front coil springs which cut open like a can opener one front tires and damaged the other. i had to have both tires and springs replaced. if i was traveling more than 15 mph i fear i would not be here today.*cn | |||
| 05/23/2007 | 46500 | 1 | |
| Front strut spring broke for no apparent reason. *tr | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 08/15/2006 | 1 | ||
| All four wheels bearings on a 2002 ford explorer with only 70,000 miles had to be replaced. one incident included a wheel falling off due to the failure of these bearings. *tr | |||
| 02/16/2007 | 74000 | 1 | 12/15/2005 |
| Purchased a used 2002 explorer in 12/2005. in 2/2007, a grinding noise appeared when i would accelerate. took it in the same day (i was on the expressway when it occurred). they told me the bearing was bad and that i needed about $1100 in parts and $600 in labor to replace, and that i was lucky that the wheel did not fall off. he stated that, this is common on mountaineers and explorers, and that he has done similar work other times. he recommended that i replace the other bearings, because they were all going to go at some time. i feel there should have been a recall on this issue. *jb | |||
| 09/05/2005 | 1 | ||
| We noticed a slight rubbing when vehicle was turning to right while on vacation. within 2 days it became worse, the thumping and rubbing sound were very loud and felt in the car. we opted to leave the car. luckily we did, as the repair shop informed us that the wheel bearing was completely cracked, and noted this is not common. we were told that had we attempted to drive home, the wheel would have fallen off on the highway, as it was extremely loose. this in turn damaged our back brakes, resulting in new rotors and pads, and the shop was unable to get the emergency brakes back on as they were rusted on the car. *nm | |||
| SUSPENSION - REAR | |||
| 10/01/2007 | 92000 | 1 | 08/12/2005 |
| I am an owner of a 2002 ford explorer 2wd. at the beginning of october the vehicle starting making a horrible noise. the loud noise was coming from the rear passenger wheel. come to find out, this is a major wheel bearing issue. i have recently gotten online and discovered how many other people are also having the same issue. what can we do to get the ford company to be held responsible for this very dangerous defect in their product that you are supposed to trust not only your life but the lives of all your passengers. how can companies continue to sell their unsafe vehicles to the public. it is enough to have to worry about getting my 1 year old to and from her nana's without having to worry about getting hit by someone, but to worry that any moment your vehicle can cause a major accident without you even being at fault because of faulty parts. please, can someone with any kind of decency do something to get this company to recall every vehicle with faulty parts. common sense would say it's the right thing to do. *tr | |||
| 03/10/2006 | 40559 | 4 | 07/31/2005 |
| I purchased a 2002 ford taurus ses on july 31,2005. however i have been experiencing a loud sound when driving like the wheel is wobbling, and this causes the car to drift suddenly almost causing a accident. i've been also experiencing a burning smell coming from the vents in the vehicles when the heat was not in use. *jb | |||
| SUSPENSION - REAR - SPRINGS | |||
| 03/17/2007 | 90800 | 1 | 05/01/2001 |
| Rear coil spring on 2002 ford taurus broke and damaged the left rear tire. i researched online and found numerous complaints. this could have been a major accident. | |||
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | |||
| 03/31/2007 | 108000 | 1 | 11/15/2003 |
| Both rear coil springs defective parts. ford was willing to help me with this cost of the repair. *ak | |||