Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 06/01/2006 | 65000 | 3 | 05/01/2003 |
| 2003 ford explorer overheated and lost coolant. taken to dealership 3 times. first 2 trips, problem not found. after 3rd incident, a cracked engine block was found. in addition to engine failure, the vehicle would jerk forward when slowing to a stop, this occurs mostly in cold weather at least once weekly. upon taking to the dealership (problem cannot be replicated); this could lead to a crash, damage to a pedestrian........gee, hate to think of the potential consequences. *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/15/2007 | 108411 | 2 | 05/02/2003 |
| We own a 2003 ford expedition with a 5.4 l, v-8 triton engine. while driving we heard a loud bang and then it sounded like the engine was back firing. we smelled gas and a burning smell. we had our expedition towed to the dealer and were informed that spark plug #7 had blown out of the head, stripping the threads. the dealership informed us that the head needed to be replaced at an estimated cost of $3,500. we had previously taken this expedition into ford at 72,723 miles because the engine lacked power and surged. we were told that spark plug #7 needed to be replaced. this was prior to the ford's recommendation of a tune up to be done at 100,000. they replaced spark plug #7 under warranty, but we were charged to replace the other spark plugs. this is the same spark plug that blew out at 108,411 miles. we have contacted many mechanics to see what other options were available. we attempted to have our expedition repaired by placing a recommended permanent thread replacement insert put into the #7 cylinder; which did not fix the problem. we have been informed that the vehicle has low compression in #7 cylinder and needs a new engine at an estimated cost of $6,000. the mechanic shops that we contacted have informed us that this is a frequent problem with the aluminum heads on the ford expedition and some other ford trucks. a review of the complaints filed with nhtsa shows that this is a wide spread problem with the ford engines. we are requesting that a defect investigation be completed and that ford be held responsible for the defect in their ford expedition engines/heads. *jb | |||
| 1 | |||
| Foia request cys of all correspondence between nhtsa & international engine group re the 6.0 powerstroke engine used in the 2003 ford f250-f550 super duty trucks & the 2003 ford excursion. *mr *nlm *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 07/25/2004 | 51179 | 1 | 06/16/2004 |
| Driving down interstate 91 in mass. my 2003 ford expedition blew out a spark plug. this was a factory installed original plug . this vehicle is equipped with the 5.4 triton engine which seems to have a history of this problem. we had to be towed to a ford dealer for repairs. re-threading the engine head, replace the damaged coil pack and a new spark plug. with labor my bill was over $700. this does not include the tow fee and a night at a local hotel (we were traveling from out of state on vacation). upon researching this problem i have read dozens and dozens of stories like mine involving this triton class engine built by ford. a spark plug should not be blown out of the engine block period. when dozens and dozens of people write in to say their ford mustang, f150, expedition, f250, or excursion has blown out a plug that's unacceptable. *nm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 02/15/2007 | 68000 | 10 | 03/13/2005 |
| On february 2007 i was driving the expedition in rush hour trafficwhen i noticed that car began to feel very heavy. i also noticed that the speedometer was going down despite fact that i was pressing down the gas pedal, and suddenly all of the engine lights turned on. i was able to pull over and start the car with no problem ,but 5 minutes later it will do the same thing all over again. i took the car to the dealer, and ever since they are awaiting for parts to come in ,and they have been on national backorder. ford d refuses to give me either a rental or a loaner. ford consumer department sucks.*ak | |||