Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/16/2007 | 1 | ||
| While driving in a nice asphalted road up a hill, i felt like the transmission suddenly started to slip. the vehicle lost forward momentum so i looked for a safe place to make an emergency stop. i ended up at a service station where the vehicle caught fire quickly. the vehicle was completely lost and the service station suffered considerable damage. *tr | |||
| 05/01/2007 | 65000 | 1 | 07/28/2003 |
| My 2003 ford windstar's transmission just went out with absolutely no warning. it only has 65,000 miles on it. i was going down a very busy road and when i pushed down on the gas, the engine revved up. thank god i was somewhere i could let the van coast off the road being i had 4 small children in the van with me. i have heard there is a problem with ford's transmissions. unfortunately, we have had to pay for the transmission. i believe ford ought to correct this issue per their own expense before someone gets seriously hurt because their vehicle just stops pulling in the middle of a busy road. i will never buy a ford again. *tr | |||
| 07/12/2005 | 39000 | 1 | 11/15/2003 |
| I purchased the 2003 explorer in nov 2003. on 6/16/04, 8/17/04,and finally on 8/20/04, i complained regarding the fuel guage not registering a full tank. ford finally replaced fuel tank. on dec 10, 2004, i brought the car in because when going from park to reverse, a whining and clunking noice could be heard. also, because sometimes the car doesn't start. at first ford claimed nothing was wrong regarding the clunking. i then reminded them about the recalls being discussed in the news regarding the 2004 models. then they replaced something called a soleonid. the start problem still exists and so does the clunking noise. this was covered under the warranty. yesterday, it accellerated while my foot was on the break, form reverse to drive. luckily, there was nothing in front of me. my husband, while driving the car, has experienced this several times as he is changing from reverse to drive. the news just described another ford problem regarding accelleration. i think this is what is affecting my car. | |||
| 04/01/2003 | 175 | 3 | 03/31/2003 |
| When the car is put into reverse it does not want to move. if you increase the rpm's, it still just sets there. the problem has been very inconsistent. reverse seems to be at this point, the only place it occurs. in one of the attempts to fix the problem, the technician found that 3 of the 4 calipers were froze/dried up. this does not set well with me and i see it as a possibly dangerous situation. *nlm | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 09/20/2004 | 1000 | 200 | 08/28/2003 |
| I have an eddie bauer edition expedition (2003) . this unit came with outside rear view mirrors that tilt down and inward when you put the car in reverse to assist you in backing up. the issue i have had since it was purchased new is that the mirrors do not return to thier original position consistently once you put the venicle back into a forward gear. this issue becomes a safety issue once out on the roadways as when i go to pass i can't see if there are any vechicles in the lane i need to get into. harold zeigler auto group sold me the car in kalamazoo, michigan. they have told me there is no problem with the mirrors and have done so more than once. can you help get this resolved. the drivers seat also doesn't return to its programed position and this is an imtermitten problem which zeigler had fixed once and its starting to act up again! also i've had rear end work done more than twice and its starting to howl once again. they actually replaced it once completely and repaired it twice, is thier an issue with the rear ends on this model year? thanking you in advance for your time and consideration on these matters. respectfully gary a. anspaugh | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 05/01/2007 | 1 | 10/03/2003 | |
| No accident, expense repair $1000.00 to rear differential of 2003 ford explorer. 22,145 miles. this has to be the results of faulty parts. *tr | |||
| 08/10/2005 | 30000 | 4 | |
| My 2003 ford expedition is now on its 4th rear differential in 8 months. we started complaining about it in dec. of last year and now have received our fourth repair, not counting the 3 times that they didn't fix it for some reason or other. the first fix lasted two weeks and last and most reliable lasted 3 months. i also have also been having a popping noise after the heater or air conditioner is run for any period of time, however that can't be repaired, no fix available. i am feed up, i contacted ford corp directly, but they won't help me. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 10/28/2010 | 50000 | ||
| Tl-the contact owns a 2003 ford focus. the vehicle would not shift into reverse from the park position. in order to reverse he had to shift the vehicle into neutral and allow it to slowly roll backwards. upon driving the vehicle he also noticed the vehicle would not shift into 6th gear. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure and current mileages were 50,000. sm. | |||
| 01/10/2005 | 39500 | 15 | 11/08/2002 |
| I have a ford taurus with approximately 41,900 miles on it. the vehicle was bought in for service because the transmission was shuddering and skipping badly at times. the service department at the dealership advised that the auto needed a new transmission. since the vehicle was out of warranty, i asked ford and the dealership for assistance with getting a new transmission. it is extremely odd that at 41,900 miles any vehicle would need a new transmission. this should qualify as a defect. but ford said since the auto was out of warranty, they were under no obligation to assist. *ak | |||