Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - PADS | |||
| 02/04/2005 | 3 | 05/05/2003 | |
| My husband and i are leasing a 2003 ford expidition of which we received on 5/5/03. as of 10/04 this suv have been to the dealer twice for the same problem, (sensors burn out). also in 10/04 the front end brakes had to be replaced, and the again on 2/05, the front end brakes back brakes and also front end rotors had to be replaced as well. we were informed that this suv should in no way need new brakes this soon and definitley not rotors. this suv only have 35,000 miles as of 5/19/05. but when the rotors were replaced it only had 31,000 miles. i would like something done about this problem, because i have spoken to numerous of expidition owners and they all are having the same problems the brakes and rotors. i would like to be re-inbursed for they money we have spent thus far for an on going defect. also we were told that we would be contacted when the lower grill of the truck arrived, because ours did not have one when we picked it up from the dealer, well we are still waiting as of 5/05. | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 02/04/2005 | 3 | 05/05/2003 | |
| My husband and i are leasing a 2003 ford expidition of which we received on 5/5/03. as of 10/04 this suv have been to the dealer twice for the same problem, (sensors burn out). also in 10/04 the front end brakes had to be replaced, and the again on 2/05, the front end brakes back brakes and also front end rotors had to be replaced as well. we were informed that this suv should in no way need new brakes this soon and definitley not rotors. this suv only have 35,000 miles as of 5/19/05. but when the rotors were replaced it only had 31,000 miles. i would like something done about this problem, because i have spoken to numerous of expidition owners and they all are having the same problems the brakes and rotors. i would like to be re-inbursed for they money we have spent thus far for an on going defect. also we were told that we would be contacted when the lower grill of the truck arrived, because ours did not have one when we picked it up from the dealer, well we are still waiting as of 5/05. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/14/2005 | 2 | 07/12/2005 | |
| When moving a slow speed (10mph to 15mph) a small sudden tap of the breaks and the brake sometimes will go down farther than my foot. almost as if when tapped the break keeps going down when my foot is going up. this has happen 2 times to date. when it happens the truck almost feels as though i am slamming the breaks to the floor and all people inside are slung foward. when i am just trying to slow cause of a car in front has slowed. but i have to tap them just right to do it and i cant always make it happen at will, it just does it every now and then when you least expected it. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 04/01/2003 | 175 | 3 | 03/31/2003 |
| When the car is put into reverse it does not want to move. if you increase the rpm's, it still just sets there. the problem has been very inconsistent. reverse seems to be at this point, the only place it occurs. in one of the attempts to fix the problem, the technician found that 3 of the 4 calipers were froze/dried up. this does not set well with me and i see it as a possibly dangerous situation. *nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 06/30/2005 | 20500 | 2 | 08/20/2003 |
| My 2003 ford focus zx3 was taken in to the dealership for its 20,000 mile service and the technician said the front brake pads and rotors had to be replaced. i discussed the issue with the service manager and since it was a safety issue, had the work done and then contacted ford customer care. the bottom line is that i had to pay to replace obviously faulty brake rotors and ford does not care how or if its dealers honor their warranty. as a side note, there were two minor bodywork issues that the same dealership refused to fix under warranty, which we taken care of by another dealership in my area. | |||