Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
09/20/2004100020008/28/2003
 I have an eddie bauer edition expedition (2003) . this unit came with outside rear view mirrors that tilt down and inward when you put the car in reverse to assist you in backing up. the issue i have had since it was purchased new is that the mirrors do not return to thier original position consistently once you put the venicle back into a forward gear. this issue becomes a safety issue once out on the roadways as when i go to pass i can't see if there are any vechicles in the lane i need to get into. harold zeigler auto group sold me the car in kalamazoo, michigan. they have told me there is no problem with the mirrors and have done so more than once. can you help get this resolved. the drivers seat also doesn't return to its programed position and this is an imtermitten problem which zeigler had fixed once and its starting to act up again! also i've had rear end work done more than twice and its starting to howl once again. they actually replaced it once completely and repaired it twice, is thier an issue with the rear ends on this model year? thanking you in advance for your time and consideration on these matters. respectfully gary a. anspaugh
VISIBILITY - WINDSHIELD
05/10/2007106/23/2003
 Ford taurus 2003, windshield was hit with a stone while driving on highway on may 10, 2007, a chip was visible and within a few days became a 12 inch crack. had replaced at a cost of $197.34. *tr