Gmc 3500 2002
Model 3500 made in 2002 by Gmc got 11 consumer complains, 5 investigations there is 1 recall as well as 2 service bulletins. Consumer complaints with reference, among others things, to air bags, engine and engine cooling and fuel system, gasoline. Technical service bulletines regarding engine and engine cooling, fuel system, other. The car had some investigations: service brakes, hydraulic, steering. There was one recall concerning equipment adaptive .
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT ADAPTIVE | ||||||||||||||||
| 04V562000 | MOBILITY WORKS | from 01/01/1997 to 08/01/2004 | V (Vehicle) | 1660 | ODI | MOBILITY WORKS | 11/26/2004 | 11/24/2004 | ||||||||
| Defect Summary | On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the wheelchair securement retractors as necessary. sure-lok will handle the repairs for this campaign. owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267. | |||||||||||||||
| Notes | Sure-lok recall no. 04e-058.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 020604005 | 02/01/2002 | 629495 | Subject regarding revised diagnostic trouble code p1221 service manual information. *tt | 04/02/2002 | |
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||||
| 01349A | 11/18/2003 | 10004135 | 6.5l l49 l56 l57 l65 diesel engine requiring fuel injection pump replacement. models p32/p42 1994-1999 included. *tt | 11/19/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/20/2003 | 27000 | 2 | 12/05/2002 |
| Airbags did not deploy when vehicle went off road and rashed; on-star did not function either manually or upon impact.*ak | |||
| AIR BAGS - FRONTAL | |||
| 10/12/2007 | 78000 | 1 | |
| Tl*the contact owns a 2002 gmc 3500. while driving 35 mph, the contact swerved to avoid a deer and struck a concrete wall. none of the air bags in the vehicle deployed. the vehicle was towed from the scene. the contact stated that there was minor damage to the vehicle. a police report was filed. the vehicle has not been inspected. the purchase date was unknown. the current and failure mileages were 78,000. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 04/06/2003 | |||
| While driving the consumer smelled fumes inside the vehicle. the dealer was notified. *nlm | |||
| FUEL SYSTEM, GASOLINE | |||
| 08/10/2002 | |||
| A fuel leak underneath vehicle. vehicle has not been inspected by dealership. please provide additional information.*ak | |||
| PARKING BRAKE | |||
| 03/20/2004 | 59000 | 1 | 03/08/2002 |
| Dealership informed the consumer that the emergency parking brake wore out. this could potentially cause the vehicle to roll back/forward on a incline without warning. dealership was not able to resolve the problem. *ak retainer on emergency brake failed. *la | |||
| PARKING BRAKE - DRIVELINE - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS | |||
| 03/23/2005 | 2 | ||
| The parking brake was on and the vehicle was parked on a slight incline and without warning the vehicle rolled down the street and crashed into a tree. vehicle was towed to the dealer for inspection, and mechanic determined that the brake pads needed to be replaced on the parking brakes due to wear and tear. *ak | |||
| SUSPENSION | |||
| 05/01/2002 | |||
| Vehicle bounces all over the road, both outside mirrors vibrate due to this. dealer has balanced tires, did not remedy the problem. please provide additional information.*ak | |||
| SUSPENSION - FRONT | |||
| 09/01/2002 | 1 | ||
| Consumer states while driving at highway speed the vehicle pulls violently to the right. *nlm *dt | |||
| TIRES - SIDEWALL | |||
| 10/20/2006 | 88689 | 1 | 07/25/2005 |
| There was no event that was noted that would cause the separation of the tire tread from the sidewall. a major leak was noted. the split was located at the point of sidewall to tread joint. the tire has >9/32 of tread left on the tire. i am at a loss to replace the tire. no trauma was inflicted on the tire. *nm | |||
| TIRES - TREAD/BELT | |||
| 09/18/2003 | 30000 | 1 | |
| While driving approximately 55 mph rear right tire blew out. consumer managed to pull vehicle over, and stopped to check the tire. noticed that tread had separated from the right rear tire. bridgestone tire, size 285/75r16. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 05/01/2002 | |||
| Vehicle bounces all over the road, both outside mirrors vibrate due to this. dealer has balanced tires, did not remedy the problem. please provide additional information.*ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| NC | WILMINGTON | 28406 | BOB KING PONTIAC GMC | |
| NE | LINCOLN | 68512 | DUTEAU CHEVROLET | 402-420-3300 |
| TN | CLARKSVILLE | 37040 | AUTO PLEX | 931-503-2020 |