Gmc C Series 2002
Model C Series made in 2002 by Gmc got 6 consumer complains there are 5 investigations as well as 27 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and steering. Technical service bulletines regarding engine and engine cooling, equipment and power train. The car had one investigation (parking brake).
Model 2002
Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
---|---|---|---|---|---|
ENGINE AND ENGINE COOLING - ENGINE | |||||
020604052 | 10/01/2002 | 10000167 | Engine stall, no start, hard start condition. *tt | 02/13/2003 | |
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
010601029A | 06/01/2002 | 010601029 | 634831 | Subject regarding higher than expected engine oil consumption. *tt | 10/09/2002 |
020601002 | 05/01/2002 | 634712 | Information on vehicles exhibiting a random engine ticking noise. *tt | 10/07/2002 | |
020601023 | 04/01/2008 | 020601023E | 634716 | Oil leak at oil cooler to engine block mating surface (replace o-rings, apply sealant). *tt updated *eh updated 6/17/08. *nj | 10/07/2002 |
250102 | 01/25/2002 | 629718 | Some vehicles may comment on continued oil consumption with blue or whitish smoke on start up. *tt | 04/05/2002 | |
020604005 | 02/01/2002 | 629495 | Subject regarding revised diagnostic trouble code p1221 service manual information. *tt | 04/02/2002 | |
000601023A | 12/01/2001 | 000601023 | 628938 | Information used when diagnosing noise conditions such as engine rattle noise, spark knock at 2000 - 2500 rpm range, under a moderate to heavy load with a warmed up engine. *tt | 03/25/2002 |
000604003A | 12/01/2001 | 000604003 | 628905 | Some customers may comment on rough idle after start up, especially after setting overnight. *tt | 03/22/2002 |
010601029 | 12/01/2001 | 628898 | Some customers may comment on higher than expected engine oil consumption. *tt | 03/21/2002 | |
010601028 | 12/01/2001 | 628896 | Some vehicles may exhibit an engine knock noise on cold start. *tt | 03/21/2002 | |
010601022 | 09/01/2001 | 625287 | Subject on information on engine knock on cold start for pickup and utility models. *et | 11/19/2001 | |
EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
010139005 | 11/01/2001 | 627831 | Information regarding noise or vibration in passenger compartment with a/c on between 2000-2400 rpm. *yh | 02/25/2002 | |
POWER TRAIN - AXLE ASSEMBLY | |||||
020420002 | 05/01/2002 | 634901 | Subject regarding revised wheel bearing adjustment procedure. *tt | 10/10/2002 | |
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||||
010420005 | 11/01/2001 | 627737 | Information regarding correct vehicle application for eaton. 1990-2002 chevrolet and gmc c-series conventional and t-series tilt cab medium duty models. *yh | 02/15/2002 | |
POWER TRAIN - MANUAL TRANSMISSION | |||||
020731002 | 04/01/2002 | 634956 | Concerns with intermittent engine no crank, when the clutch is applied.*tt | 10/10/2002 | |
SERVICE BRAKES, AIR | |||||
050527001 | 02/01/2005 | 10017531 | Information on air brake park brake chamber vent holes to avoid water intrusion. *tt | 11/09/2005 | |
SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
020527001A | 11/01/2002 | 020527001 | 10000454 | Antilock brake system (abs) indicator illuminates when power takeoff (pto) is engaged. *tt | 02/27/2003 |
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
020527001 | 06/01/2002 | 634907 | Technical service information on antilock brake system (abs) indicator illuminates when power takeoff (pto) is engaged. *tt | 10/10/2002 | |
STEERING | |||||
030232044 | 09/01/2004 | 030232044A | 10004297 | Effect of steering box limiter adjustment on turning radius and possibility of power steering system damage due to improper adjustment. various 1990-2004 models. *tt | 12/01/2003 |
STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
SB-06-02-32-013B | 08/01/2009 | 10032462 | Saab/hummer/gm: diagnostic tips/recommendations when power steering pump replacement is necessary. analysis of returned power steering (ps) pumps that had been replaced for noise, no power assist, no or low pressure and leaking conditio | 03/26/2010 | |
STRUCTURE - BODY | |||||
010866005A | 12/01/2001 | 010866005 | 631973 | Subject regarding the availability of pickup box reinforcement kits for toolbox/rear window barrier/ladder rack applications. *slc | 06/27/2002 |
010866014 | 12/01/2001 | 628936 | Pickup box sheet metal fractures/damage when using aftermarket accessories such as tool boxes, window barrier and ladder racks. *tt | 03/25/2002 | |
UNKNOWN OR OTHER | |||||
020451003 | 04/01/2002 | 634903 | Subject regarding revised diagnostic trouble code b2725. *tt | 10/10/2002 | |
020859002 | 04/01/2002 | 634533 | Some customers may comment on a rattle type noise coming from the center of the dash for certain pickup, utility and ext models. *tt | 10/03/2002 | |
020601015 | 04/01/2002 | 634298 | Subject regarding low oil pressure and new oil level indicator. nlm | 09/28/2002 | |
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
010139005A | 02/01/2002 | 010139005 | 629525 | Some customers may comment on a resonating noise or vibration in the passenger compartment with a/c on between 2000 - 2400 rpm. *tt | 04/02/2002 |
020137002 | 03/01/2002 | 629530 | Subject regarding service diagnosis/recommendations for inoperative air conditioning systems. *tt | 04/02/2002 |
Investigations
NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
---|---|---|---|---|---|---|
PARKING BRAKE | ||||||
EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
PE03057 | GENERAL MOTORS CORP. | 12/08/2003 | 04/09/2004 | PARKING BRAKE FAILURE | ||
Odi opened pe03-057 to assess parking brake ineffectiveness in the subject vehicles.these vehicles are equipped with four wheel disc brakes that incorporate a single-shoe drum-in-hat parking brake independent of the service brakes.complaint and warranty data indicate that the parking brake linings tend to wear out early in the life of the vehicle (at an average of 24 months in service), reducing the parking brake system's torque below that needed to immobilize the vehicle.gm has attributed this accelerated wear to foreign material intrusion and a failure of the brake shoe to properly self-center within its brake drum.effective with the start of my 2003 production, a newer reduced force hold-down clip was introduced to facilitate brake shoe disengagement from the drum surface.this part is also available at the service level for the my 1999-2002 vehicles.gm has indicated that the paking brake is intended to operate in conjunction with the transmission to immobilze parked vehicles, and that in many cases, accelerated parking brake lining wear is caused by rough use, vehicle modifications, and driving with the parking engaged. odi has upgraded the preliminary evaluation to an engineering analysis to gather further information concerning parking brake usage factors and the circumstances surrounding the seventeen reported vehicle crashes. | ||||||
PARKING BRAKE - CONVENTIONAL | ||||||
EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
PARKING BRAKE - CONVENTIONAL - MECHANICAL | ||||||
EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE | ||||||
EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
ELECTRICAL SYSTEM - BATTERY | |||
10/15/2003 | 30000 | ||
A new distributor cap and rotor has been replaced 2 times within a 6 month period. the vehicle tries to start but it doesn't catch and then sounds like it's trying to back fire. the ac coil is leaking on to the cap and producing moisture which is why it will not start or stalls and will not start back up. gmc says they have had no problems with other vehicles and my mechanic said that they can't do anything until it happens again. this is my 3rd gmc van and have never had these kind of problems or i wouldn't have purchased the 2nd one. i'm very disappointed! | |||
ENGINE AND ENGINE COOLING | |||
10/15/2003 | 30000 | ||
A new distributor cap and rotor has been replaced 2 times within a 6 month period. the vehicle tries to start but it doesn't catch and then sounds like it's trying to back fire. the ac coil is leaking on to the cap and producing moisture which is why it will not start or stalls and will not start back up. gmc says they have had no problems with other vehicles and my mechanic said that they can't do anything until it happens again. this is my 3rd gmc van and have never had these kind of problems or i wouldn't have purchased the 2nd one. i'm very disappointed! | |||
STEERING | |||
06/09/2002 | 1200 | ||
2002 sierra pickup has a clunking noise in the steering column. worse while turning at low speeds. dealer lubed it at 12000 miles.it only last a short time the noise is back again. vehicle has now has only 32200 miles. appreciate any help or ideals on what to do to fix this problem. |