Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
06/18/2007120000
 Tl*the contact owns a 1994 gmc sierra. the contact stated that the bolt supporting the front seat backs sheared off and caused the seat backs to fall backwards. he repaired the issue himself after purchasing another set of bolts from the dealer two years ago. recently, the failure recurred while driving approximately 45 mph. the contact was also driving when the failure occurred two years ago. the dealer and manufacturer stated that they could not assist. the current mileage was 193,377 and failure mileage was approximately 120,000.
06/18/2002
 Driver's side seat collapsed all the way into the back of extended cab. unable to adjust or sit upright in seat.*ak
06/22/2002502/01/2094
 Seat repaired free,but not fixed.used class 3 bolt;needs case-hardened pin. *ak
02/02/2002109/01/1994
 Consumer states the drivers side seat frame broke while traveling on the highway without prior warning.*ak. *slc
06/22/2000108/01/1993
 Seat collapsed during rear end collision causing consumer's head to hit and break the rear window and resulting in a severe concussion, prior to this accident the seat was recalled and repaired, consumer feels the seat was not correctly repaired or that there was another defect that was not recalled. nlm
11/30/2000112/01/1993
 Seat broke while driving. bolt broke allowing the seat to go backwards while truck was in motion. only one bolt holding seat in upright position. if traveling at high speeds, could have caused a serious accident. this is seen as a faulty engineering. *ak
10/19/2000202/01/1998
 Order new seats next day saved factory ones .went off the road dont know if anythings damaged havent driven since. *ak
06/10/2000111/01/1996
 The bracket that holds the cushion to the frame sheared in two and caused the drivers seat to fall back while driving. *ak
12/03/1998406/30/1994
 Consumer's seat broke loose from mounting and fell back like reclining. front bolts ripped from the metal, this problem has happened three times, and the dealershiip replaced it three times. now the seat frame has separated again, and dealership says the campaign has expired. *ak
1
 Seat frame defective causing movement of the seat. mjs
10/16/1998
 While driving driver seatback bolt broke, causing seatback to fall backward, almost losing control of the vehicle and an accident. dealer replaced the bolt. please provide further details. *ak
05/18/1998106/01/1994
 Seat frame broke at connection to lower frame.
05/01/1998103/01/1995
 The driver's seat on my extended cab truck fell to the back seat while pulling out of my driveway, i did lose control and a coal truck coming up the road, almost got me . the gmc dealer has denied any knowledge of this ever happening before . however, they just happend to have new bolts that were different than the ones i took out, they are longer than the orignal ones, when i replaced them, the counter man said he was not allowed to give me the program letter, but he did give me one page that listed the toqure specs and instalation instructions. if you find anything out, please let me know or if you need any info just call. thanks. *ak
SEATS - FRONT ASSEMBLY - POWER ADJUST
04/19/199907/01/1995
 The seat frame that bolts to the electric carrier fatigued and cracked, allowing the seat to tip backwards on acceleration. *ak
08/01/1997205/01/1994
 The seat cushion frame on the power seats shears from the bracket attaching the seat to the floor. shearing occurs on the seat where the bolt attaches to the bracket. this is the second instance of the metal breaking away from the bolt.
SEATS - FRONT ASSEMBLY - RECLINER
07/20/20012
 Dlr refused to rerepair failed seat back. *ak
03/01/1999211/01/1994
 While driving at 60 mph driver's side seat broke, causing the consumer to fall backward and almost lose control of vehicle. also, windshield wipers are working intermittently. *ak *ml
09/22/1998
 The seat belt on the passenger' side will not come out of the retractor. the dealer has been notified about the problem. dealer promised to fix the problem within one week. also, the seat on the driver's side will not lock into place. dealer will correct the problem at owner's expense. *ak
02/02/1998309/24/1994
 Seat frame starts to crack and make noise, the left front bracket on this frame breaks off and the seat goes backward in any type forward motion.
10/08/1997
 The defective seatback does not lock in postion. while braking the seatback moves forward which almost caused loss of vehicle control. *ak