Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | ||||||||||||||||
| 98V242000 | GENERAL MOTORS CORP. | from 04/01/1998 to 08/31/1998 | V (Vehicle) | 8367 | 10/06/1998 | MFR | GENERAL MOTORS CORP. | 10/06/1998 | 10/07/1998 | |||||||
| Defect Summary | Vehicle description: extended cab 4-wheel drive pickup trucks. some of these vehicles have a lower than specified torque on all three of the steering gear to frame attachment bolts. the bolts can loosen over time allowing the steering gear to move. this loosening can result in some unresponsive steering feel and some noise to the driver. | |||||||||||||||
| Consequence Summary | If this condition is ignored, the steering gear to frame can wear and/or fatigue the attaching bolts to the point of breakage or the bolts backing out. if all the bolts break or back out, the steering gear would separate from the frame resulting in a loss of steering control. | |||||||||||||||
| Corrective Summary | Dealers will retorque the steering gear to frame bolts to proper specifications. | |||||||||||||||
| Notes | Owner notification began during october 1998.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contactchevrolet at 1-800-222-1020 or gmc at 1-800-462-8782. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 070232001 | 03/01/2007 | 10021450 | Reduced steering effort (diagnose/replace steering wheel position sensor). *kb | 04/27/2007 | |
| 000235003E | 08/01/2004 | 000235003F | 10011223 | Clunking noise under hood and can be felt in steering wheel. this bulletin replaces previous bulletin 00-02-35-003e. *tt | 01/11/2005 |
| 01634 | 01/01/2004 | 10007231 | Intermediate steering shaft service kit. service vme. *tt | 06/04/2004 | |
| 000235003C | 04/01/2004 | 000235003D | 10004716 | Clunking noise under hood and can be felt in the steering wheel. *tt | 01/02/2004 |
| 000235003B | 01/01/2003 | 000235003A | 10000950 | Clunking noise under hood and can be felt in the steering wheel. *tt | 04/04/2003 |
| 171201 | 12/17/2001 | 629629 | Subject regarding steering shaft clunk condition. *tt | 04/04/2002 | |
| 000235003G | 04/01/2005 | 000235003H | 628884 | Concerns that clunk noise can be heard coming from under the hood also felt in the steering wheel. *tt updated *eh gm administrative message. *tt | 03/21/2002 |
| 210900 | 09/21/2000 | 619055 | Subject regarding power steering system noise that requires replacement of the rack and pinion assembly on two-wheel drive models. *tt | 05/11/2001 | |
| 98062 | 10/01/1998 | 615113 | Product recall campaign to torque the steering gear to frame bolts to the proper specification. *tt | 12/28/2000 | |
| 98062 | 10/01/1998 | 602764 | Various information on steering gear to frame bolt torque. *yc | 01/11/1999 | |
| STEERING - COLUMN | |||||
| 000235003N | 04/01/2008 | 10025148 | Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe | 07/14/2008 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 3386 | 3386C | 10013533 | Lack of steering assist or shudder during parking lot type maneuvers. *tt | 04/21/2005 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030234001A | 10/01/2003 | 030234001 | 10004766 | Inner tie rod released for service. *tt | 01/06/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | ||||||
| RQ99005 | GENERAL MOTORS CORP. | 05/11/1999 | 11/27/2001 | STEERING GEAR/GRAME ATTACHING BOLTS | 98V242000 | |
| These vehicles may have lower than specified torque on the three steering gear to frame attachment bolts.these bolts may loosen causing unresponsive steering and eventually the bolts may back out or fracture, resulting in loss of steering control | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/27/2003 | 46264 | ||
| Consumer indicated that their vehicle's steering is experiencing the same defect as stated in recall 98 v 242 000, but vehicle's vin number is not included. *nlm | |||
| 08/18/1999 | |||
| When making a turn at highway speed, the power steering changed causing over steering in the turn which resulted in the vehicle going off of the road. the dealer has replaced the dtc sensor .mjs | |||
| 03/26/1999 | |||
| When driving at any speed steering is working intermittently, which may cause the consumer to lose control. *ak | |||
| STEERING - COLUMN | |||
| 01/31/2000 | 45000 | 3 | |
| Recall 98v242000 concerning steering gear/frame bolts: at any speed the steering wheel has too much play in it. also, a grinding noise is coming from the steering column. the vehicle has been repaired twice for the same problem, but the problem still occurs. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 06/01/2000 | 1 | ||
| A collision occurred as a result of complete steering failure and vibrations in the front of the vehicle. the vibrations often occurred between 55-70 mph. they originated in the front end and often transferred into the steering wheel. this caused the vehicle to jerk abruptly, in one direction or another. the vibrations were so extreme, it caused abnormal wear and fatigue on the tires, steering componets and etc. one fatality as a result. (brent mcqueen, investigator on behalf of client). *ph. the investigator believed the incident was related to recall (98v242000) however the vehicle was not included in the recall.*jb | |||
| 12/01/2001 | |||
| 98 v 242 000/steering gear/frame bolts: intermittently the steering will lock up momentarily when turning a curve. dealer and manufacturer were notified. feel free to provide any further information.*ak | |||
| 01/14/2002 | 2 | 08/01/1999 | |
| This truck will not steer properly with weight in it for example 5 passengers, the gm service dept. has turned this case over to it's engineering dept. but they still gave the truck back to me to use and drive, is that a safety problem . no safety defect listed. *ak | |||
| 08/27/2000 | 1 | 10/30/1998 | |
| Bolts broke off the inside of the steering box. nlm | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 12/11/2003 | 1 | ||
| Upon restarting the vehicle there was no power steering. the vehicle was driven and turned off prior to failure. this was caused by the pulley breaking. *ak *sc *jb | |||
| 03/03/2002 | 2 | 09/01/2000 | |
| The power steering pump driveshaft broke, causing loss of steering & loss of power assisted brakes while towing a 2 horse trailer . on this size vehicle it is extremely difficult to steer or stop even at slow speed.this is the second time this has happened. the first was 09/10/2000, also pulling a two horse trailer.the service manager has told me they have had to replace several of these pumps because of the shaft breaking.the pump assembly # is e9050. if this were to happen at highway speed the results could be catastrophic.there is no indication or warning that this has happened untill you try to steer or stop.in an emergency that may be to late. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 08/02/2001 | 15 | 10/01/2099 | |
| Engine will turn over but never start, security lamp will come on-taken to dealer they said it was the security sensor was going out and that the truck thought i was stealing it, wait 10 minutes & truck will start. that works, but left stranded for over 40 minutes waiting for the sensor to let me start truck. took 4 tries at 10 minutes each for the truck to finally start. dealer knew right off what the problem was with out hooking up the vehicle to determine the problem.*ak | |||
| Tie rod ends lock nut. the locking nut is .19 inch from locking position on the drivers side and the lock nut on the passenger side is .312 from locking. driving the vehicle in this condition will in time cause alignment problems first,and lead to separation of components ,causing loss of steering. this vehicle came from the factory in this condition. mileage was 40 when left the dealer. has 49 miles on it now. it is scheduled to be picked up by the dealer on 4-june-1999, and repaired. manufacturer has not been contacted yet.*ak | |||
| STEERING - RACK AND PINION | |||
| 06/19/1999 | 500 | 06/01/1999 | |
| No summary | |||
| 11/01/1998 | |||
| Truck has been in for several repairs-problems still exits. no safety defect mentioned. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 04/28/2011 | 96450 | ||
| Structural cross member between frame rails just above rear wheels rusted away leaving rt rear shock unattached.....further investigation this week by body shop will determine amounts of rust to left side and possible danger by unsupported gas tank? | |||
| 11/04/2000 | |||
| A brushing failure in steering column that was not covered under a manufacturer's recall and out of its warranty. dealer notified. feel free to provide any further details on this matter. *ak | |||
| 05/01/1999 | |||
| Steering wheel problems. this seems to be a common problem on all gmc truck products(go to www. edmunds.com -town hall meeting for hundreds of consumer complaints). *ak | |||
| 06/01/1999 | |||
| Have had a moderate to sometimes severe steering vibration from the day i drove the truck off the lot....vibration is most noticeable at speeds over 65mph.........gets worse as speeds increase.........have taken vehicle back to dealer twice in the first 1000 miles ....each time the tires were spin balanced..no satisfaction....dealer is now stating that they took other trucks for test rides and they have same vibration characteristics....is this inherent in the design? ...i've checked the complaints section of your site and noticed that nearly 1/2 of the complaints for 1999 gmc/chevrolet pickups involve some sort of steering wheel vibration.... | |||