Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 030310002 | 06/01/2004 | 10012160 | Use of correct installation procedure for loose hubcap assembly. this service bulletin replaces 030310002. *eh | 02/16/2005 | |
| 020310001A | 01/01/2005 | 020310001B | 10012149 | Spare tire is different size than other tires. this service bulletin replaces 020310001. *eh update. *tt | 02/15/2005 |
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||||
| 02076 | 01/01/2004 | 10007773 | Recent shipment of flexible spare tire hoist tool. service vme. *tt | 07/09/2004 | |
| 01848 | 01/01/2004 | 10006583 | Spare tire flexible tool availability. *mr | 05/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 03/10/2004 | 49900 | 2 | |
| While driving at 30 mph the consumer applied the brakes and the pedal went to the floor, resulting in extended stopping distance. the dealer replaced the rotors and pads twice, however the problem recurred. *ak the vehicle also had tailgate and engine problems. the tires were replaced due to thread cracks. *jb | |||
| 06/24/2002 | 1 | 11/01/2099 | |
| While traveling at speed, tread separation occurred on the left front tire. the air temperature was in the 90's today. my understanding is that this tire size was not included in the firestone recall.*ak | |||
| 05/14/2002 | 1 | 03/01/2099 | |
| No summary listed for above vehicle. *ak | |||
| 10/28/2001 | 1 | ||
| I was traveling on a rural paved road in willcox arizona (rex allen dr.) i was traveling about 45 mph when the right rear passenger side tire blew. i kept the tire and do have pictures of the tire and wheel well damage to my truck. looking at the tire (what's left), it looks like the tire seperated causing the damage. also, the aluminum wheel is scratched because it hit the pavement. it was a sunday and willcox, az is a small town. i drove to a local truck stop (rip griffen truck & travel center - about 5 miles away) that actually sold firestone/bridgestone, but not for regular trucks. i was afraid to drive without a spare (the spare was used) so i purchased a kumho tire of the same size (it is now the spare). i drove to tucson az (about 70 miles - closest large town) and didn't want to chance driving on these firestones so i went to one of the only sunday opened tire stores which was sam's club and purchased 4 new goodyear tires again of the same size as the firestones. i do have pictures of both the tire (only kept the damaged tire - the other 4 tires i checked the serial number and they all matched and left with the sams club) and the wheel well damage. the aluminum wheel is scrached pretty bad also. i also have all the receipts for replacing these 5 tires. i only estimated on the damage to the wheel well and aluminum wheel.*ak (dot number: w273wma059 tiresize: 265 75r 16) | |||
| 06/24/2001 | 1 | ||
| Original equipment on a 1999, gmc, sierra pickup, tire size p265/75r16, dot number w273wmb129, tires had 38 thousand miles on them, when driving 70 mph consumer noticed a loud noise coming from vehicle when left rear tire blewout completely and tread separated. *ak firestone at tires. *slc | |||
| 05/01/1999 | |||
| If ford sees fit to recall the firestone wilderness ats they installed, why doesn't gmc? either the explorer really is to blame, or the tires are. if the tires are, why isn't gm recalling their 16 inch wilderness ats? *ak | |||
| 12/10/2000 | 1 | 03/01/1999 | |
| I hurt my neck and left arm and shoulder,all i want is 5 new tires they want to pro rate them , no way. i didnt hit anything could have been killed when i lost control.i'm disabled and i need good tires. bought the truck new, and i think they new of this tire being bad. dont trust goodyear now thankyou for your attention sincerely albert majewski (tiresize: 16)( dot number: tire size: 16 ) | |||
| 12/10/2000 | 1 | 03/01/1999 | |
| I hurt my neck and left arm and shoulder,all i want is 5 new tires they want to pro rate them , no way. i didnt hit anything could have been killed when i lost control.i'm disabled and i need good tires. bought the truck new, and i think they new of this tire being bad. dont trust goodyear now thankyou for your attention sincerely albert majewski. *ak (tiresize: 16)( dot number: tire size: 16 ) | |||
| 10/15/2000 | 1 | 10/01/1998 | |
| Looks like the belt broke or tread separated, there is no heat damage like if it had been run low or lost air, air pressure was 40 psi the day before.*ak (tiresize: 265/75r16)( dot number: tire size: 265/75r16 ) | |||
| 01/01/1999 | |||
| Lt 245/75r16 vibrate/shake the entire vehicle at 40-45 mph. you can feel it thru your back. worse when cold in the am. balancing by the gmc and firestone dealers have not helped. firestone have offered a generous prorated trade toward dueller ht 6 ply passenger tire. 50% of tire has worn by tread depth at 18000 miles. should be a 50000 mile tire. ride has gotten significantly worse in the last few thousand miles. still occurs in neutral and appears to come from the rear. no vibration thru the steering column. at higher speeds around 60-65, sometimes is noticeable. feels very unsafe, especially towing camper and at highway speeds. tires were made in canada.*ak (tiresize: lt245/75r)( dot number: tire size: lt245/75r ) | |||
| 1 | 11/01/1998 | ||
| Pe00-020; tire size p2657516, dot w273wma408, original equipment, a big crack developed in the sidewall where the sidewall meets the tread, to the point where consumer can stick finger in it, and tread is beginning to separate. *ak firestonw wilderness at tires. *slc | |||
| 08/15/2000 | 1 | 06/01/1999 | |
| Truck was making bearing/tire noise. dealer could not look at it for a week so had costco do a safety check. they found that the front tire belts had seperated. i replaced all 4 on the ground tires with michelins. the noise is gone. this truck is used to tow a comping trailer and usuall has max sidewall air pressure (44#) in the tire.( dot number: tire size: p265/75r16 ) | |||
| 12/15/1999 | 3 | 11/01/1999 | |
| I had three flats in the first two months of owing the vehicle. the third caused me to lose control of my vehicle and crash, resulting in $4,500 body damage. i sent firestone the tire, and they wrote back that there was indeed a blowout which resulted in( dot number: tire size: lt24575r16 ) | |||
| 04/02/2000 | 8 | 04/01/1999 | |
| Tires wear out exceptionally fast. dealership authorized replacement of 4 tires in march 2000. at this time, the truck had approx. 16,500 miles. they were replaced due to extreme wear and numerous bulges. about 3 weeks after having these 4 tires replaced, while driving at approx. 20 mph to make a turn, a tire blew. the tire separated from the rim on both edges and was just centered, hanging loosely from the rim, totally deflated. i went ahead and pulled into a station about 20 yards away, where i jacked the truck up and was able to center the tire on the wheel & reinflate it. the tire held pressure & i was able to finish errands & then go to goodyear. at this time, goodyear tells me i hit a nail. they plugged the tire, but told me i needed to take the truck back to dealership as my new tires, with less than 1000 miles, were badly worn and should be replaced. the dealership tells me to return to goodyear for adjustment. i feel there is a problem, don't know if it is the tires or the truck?? when the tire came loose, i bumped the curb & sustained about $1000 of damage, rear axle, bearings, rotor etc. how can a tire totally seperate from the rim & then be reinflated without repair? why do the tires on this truck keep wearing out? encountered another customer today at hudiburg with a similar problm. they were replacing 2 tires for him after replacing all 5 tires previously. wish they were as considerate in my case, instead of sending me back to deal with goodyear myself!! here i sit with a 1999 sierra which needs new tires..there has to be a reason why they wear out so rapidly??why would a tire seperate from the rim/ then be able to be reinflated without repair??*ak( dot number: pd3ddawr27 tire size: 23575r16 ) | |||
| 08/25/1999 | 3 | 06/01/1999 | |
| Vehicle vibrates severely at speeds above 55. vehicle shakes when brakes are applied. dealer has advised potential problems with front hubs, rear shocks, wheels and tires. vehicle has been to dealer three (3) times since 08-25-99 for diagnosis and repair of problem, but as of 09-10-99, the problem of overall major vibration hasn't been resolved. | |||
| 04/27/1999 | 04/01/1999 | ||
| Having the wrong tire pressure decal is a serious problem and so far for over a month gmc does not seem to be concerned! as recived from the dealer my half-ton truck has the wrong tire pressure decal on the ds door.it is an sle vin 1gtec14v8xz526276 with p255/70r16 tires on it.. the sticker has a vin of 1gfc29u7xz178268 model c25753 and telling me to inflate my front tire to 50psi and the back 80psi !. the max. tire pressure is 50psi. inflating my tires to the decal pressures could cause an explosion. the owners manual tells you to use the sticker to inflate your tires. as a member of sae i saw right off something was wrong and so far gmc does not think this is a big deal. if someone that knows no better on tire inflation were to get a bad sticker like this it would be a big deal. the sticker on there is for a c3500 dually pick-up. i wanted you to help me and make gmc take a look to see if this is not the only problem truck for tire inflation. | |||
| TIRES - SIDEWALL | |||
| 11/14/2003 | 1 | ||
| Sidewall of firestone wilderness at tire blew out while driving at low speed. *la | |||
| TIRES - TREAD/BELT | |||
| 07/01/2099 | |||
| Both front tires suffered tread separation, replacements developed side wall splits also requiring replacement. *ak | |||
| 04/15/2001 | 1 | 04/01/1999 | |
| Steel belts separated across tire width. no known road hazards struck. *ak (dot number: w273wmb139 tiresize: p265-75r16) | |||
| 03/25/2001 | 0 | ||
| Pe00 020; consumer was traveling about 70mph on highway and heard a noise. was able to pull over to shoulder, and noticed that rear passenger's side tire tread came off, and damaged vehicle. firestone, steel tex, lt245 75r16 . there were no injuries. *ak | |||
| 1 | |||
| Consumer had 2 tire belts separated, one at 25000 and one at 1500 miles (firestone wilderness at 265-75r16 dotw273wma170). nlm | |||
| 04/02/2000 | 4 | 01/29/2000 | |
| Two of the five p25570r16 ameri 660 as general tires have failed, the first one went flat while the truck was parked, the tire could not be repaired, the dealer replaced the tire at no cost to the owner. on 10/11/00, while traveling about 75 mph, the second tire blew out, driver was able to control the truck and did not crash. three of the four remaining tires have cracks in the areas between the raised tread. owner replaced all four tires and is seeking reimbursement. *cj | |||
| 08/03/2000 | 1 | ||
| Tire blew causing damage to rim. firestone wilderness at. tire listed in wall street journal on 8/7. (claim# 13-7027-790) *mw | |||
| 08/20/2000 | 1 | ||
| Veh#1 had a blow out & rain in to the ditch. 1 vehicle accident. insured vehicle total loss. front tire (firestone steeltex a/t #lt245/75r16) blew out causing accident. (claim# 18-0410-558) *mw | |||
| 08/07/2000 | 1 | 09/30/1999 | |
| Pe00020; original equipment 1999, gmc sierra, tire size p265/75r16, passenger front tire sidewall blewout from inner sidewall which caused major damage. *ak | |||
| 1 | |||
| Pe-00-020; original equipment on a 1999 gmc, sierra, tire size p265/75r16, dot # w273wma109. tires had 18 thousand miles on them. consumer has noted two frontal driver and passenger side tires were showing evidence of tread separation at the side wall, consumer is able to peel the tread backwards about a inch. tires have been replaced with another brand. *ak there are places the size of my finger nail that peal back to show white nylon under the black rubber sidewalls. *yh | |||
| 09/01/2000 | 1 | 03/01/1999 | |
| Consumer has 99 gmc sierra. original tires with approximately 27,000 miles. driver's front tire tread separated. tire size p265/75r16 & dot unknown. the tire was making a thumping sound.*ak | |||
| 09/01/2000 | |||
| Consumer has a 1999, gmc seirra. chunks of tread was missing from both front tires. original tires, size p265/75r16, dot#w273wmb528. *ak firestone wilderness at p265/75/r15 *mw | |||