Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| 070232001 | 03/01/2007 | 10021450 | Reduced steering effort (diagnose/replace steering wheel position sensor). *kb | 04/27/2007 | |
| 000235003E | 08/01/2004 | 000235003F | 10011223 | Clunking noise under hood and can be felt in steering wheel. this bulletin replaces previous bulletin 00-02-35-003e. *tt | 01/11/2005 |
| 01634 | 01/01/2004 | 10007231 | Intermediate steering shaft service kit. service vme. *tt | 06/04/2004 | |
| 000235003C | 04/01/2004 | 000235003D | 10004716 | Clunking noise under hood and can be felt in the steering wheel. *tt | 01/02/2004 |
| 000235003B | 01/01/2003 | 000235003A | 10000950 | Clunking noise under hood and can be felt in the steering wheel. *tt | 04/04/2003 |
| 171201 | 12/17/2001 | 629629 | Subject regarding steering shaft clunk condition. *tt | 04/04/2002 | |
| 000235003G | 04/01/2005 | 000235003H | 628884 | Concerns that clunk noise can be heard coming from under the hood also felt in the steering wheel. *tt updated *eh gm administrative message. *tt | 03/21/2002 |
| STEERING - COLUMN | |||||
| 000235003N | 04/01/2008 | 10025148 | Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe | 07/14/2008 | |
| STEERING - GEAR BOX - SHAFT PITMAN | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 05001 | 01/10/2005 | 10013573 | Hydraulic pump driveshaft that can fracture resulting in an immediate loss of hydraulic power steering assist. message to chevrolet and gmc dealers about upcoming customer satisfaction program 05001. *tt | 04/21/2005 | |
| 3386 | 3386C | 10013533 | Lack of steering assist or shudder during parking lot type maneuvers. *tt | 04/21/2005 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030234001A | 10/01/2003 | 030234001 | 10004766 | Inner tie rod released for service. *tt | 01/06/2004 |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 040902 | 04/09/2002 | 636519 | Some 2500 hd and 1500 hd crew cab models may exhibit a steering column rattle or noise especially during low speed parking lot turning maneuvers. *tt | 11/09/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/06/2005 | 2 | ||
| Two failures of steering shaft within 50,000 miles. *jb | |||
| 05/20/2004 | 65000 | 100 | 08/15/2003 |
| After driving through 12 inces of snow for aprox. 100 feet, a thumping noise started in the front left wheel area. two mechanics checked it and said it was nothing. after 2 months the front drive shaft failed, was replaced and the sound stopped. shortly after we started having trouble stopping at slow speeds, the abs would kick the pedal up, and the stopping distance at 10 mph became 50 -100 ft. wheel sensor bearing was replaced at a cost of over $800. the drivers side rear window leaks air, the door weatherstriping on both sides fall off on a regular basis.the gas guage sometimes reads empty when the tank is just filled, and sometimes bounces from place to place. the drivers side pwr window regulator failed and pulled the glass out of the track. pwr mirror switch failed cannot adjust mirrors except to the left and up. daytime running lights blow bulbs constantly. tires have strange wear, one lug high, one lug low, all four tires, properly inflated.back door doesn't latch in cold weather, drivers door latch froze open this winter. washer fluid switch only works when pushed beyond normal position. rear vents in console won't close. and the whole truck vibrates violently at speeds above 55 mph hard to hold on, have to slow down and pull toward side of road to avoid accident. happens many times per day. | |||
| 01/19/2004 | 32600 | 100 | 10/10/2000 |
| Intermitant power steering failure especially left turns. *ak | |||
| 09/18/1999 | 1 | 08/13/1999 | |
| Vehicle went out of control and hit the median causing injury to driver and passengers because of brake and steering mechanism failure. yh | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 1 | |||
| Consumer states based on the description in the owners manual, even if properly armed by following the instructions, the content theft - deterrent alarm system will only sound if the vehicle door is opened from within the vehicle after the manual lock has been utilized from the inside. consumer feels that access has already been gained to the interior and therefore it is not necessary to unlock the manual lock, or open the door to steal the contents, thereby bypassing the alarm system altogether. *tt | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 01/06/2003 | |||
| Consumer stated that while driving at any speed and without warning the throttle would stick in the idle position causing a distraction to the consumer. dealer notified. ts | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 07/14/2001 | 1 | 09/01/1999 | |
| It greatly concerns me that a failure in the power steering shaft occurs especially when it's happening to other people with the same truck. i have also had the steering shaft replaced 3 times. are they just waiting for someone to get killed?*ak | |||
| 1 | 01/14/2000 | ||
| The power steering pump shaft broke while backing, leaving the truck disabled in driveway. nlm | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| Clamp came off a hose while driving at approximately 35mph, causing power steering fluid to leak, resulting in loss of power steering and brakes.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/12/2005 | 83000 | 1 | 01/17/2001 |
| Took the truck into a local goodyear store to have a whining noise diagnosed. the technician could not hear the noise and turned the wheel in one direction. when he tried to turn it back, it would not turn. he proceeded to replace the power steering pump and advised us that the shaft on the power steering pump had just snapped or broken. the power steering pump was replaced, and we retained the old power steering pump. i had heard about a recall for a similar issue and called a gm dealership to inquire into the recall. i was advised that gm had issued a recall for the year, make, and model of our truck for the exact problem we had experienced, but that our particular truck (when it was looked up by vin number) was not included in the recall. it sounds like the recall needs to be expanded to include additional trucks.*ak | |||
| 01/01/1901 | 72000 | ||
| Power steering pump spline sheared.*mr as a result the vehicle lost power steering and brakes when the driver made a u-turn. *nm | |||
| 04/15/2004 | 41654 | 1 | 10/16/1999 |
| When driving 10 mph consumer turned the steering wheel towards the right and it locked up. the brakes were also difficult to depress. the driver was able to control the vehicle. consumer had the vehicle towed to the dealership for inspection. *ak the vehicle was towed to a dealer where they determined that the shaft in the power steering pump broke. the dealer also indicated that there were metal pieces in the abs fluid which probably caused the system to fail. *nm | |||
| 02/08/2004 | 1 | ||
| I went into a slide on ice ,spinning 180 degrees, i came to a stop without hitting anything. after i got control i had no power steering or brakes. i drove the truck home and investigated the problem with the help of friends and a specific repair manual. the problem is the power steering shaft completely severed.*ak | |||
| 06/28/2001 | 1 | 09/11/2000 | |
| Consumer started vehicle up and turned wheels to go, and the wheels would not turn. also, brakes went out. brake was pressed down, and steering was very hard to steer. power steering pump and serpentine belt were replaced. shaft broke internally.*ak *slc | |||
| 09/01/2000 | 1 | 10/09/1999 | |
| Power steering pump shaft broke, causing loss of steering and inability to control vehicle. *ak the faulty circuit cluster in the dashboard caused all guages to fail. the vehicle experiences noise in the front end. *yh | |||
| 02/28/2000 | 4 | 08/23/2000 | |
| While coming down a hill put foot on brakes, and it felt like pushing on a brick wall. consumer proceeded through a stop sign. consumer has to press brake down twick before vehicle will stop.*ak the brakes failed twice. the steering column makes a grinding noise when turning. horn failed. keyless entery failed. door locks failed. interior lights failed. the fan in the front end is very loud. the speedometer is inaccurate. the power steering pump shaft broke. *yh | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/12/2004 | 1 | ||
| Problems with power steering pump on gmc truck.***no answer required***. *mr the consumer stated his power steering shaft broke. *jb | |||
| 04/01/2000 | 0 | ||
| While driving about 35 mph power steering and brakes went out at the same time. also, horn did not work.*ak | |||
| STEERING - LINKAGES | |||
| 06/05/2000 | 1 | 05/01/2000 | |
| Tie rod came unbolted while driving slow speed in line to board a state ferry. lost steering. very lucky we were not traveling at high speed. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 03/22/2005 | 141291 | 1 | 06/28/2003 |
| Dt: the consumer states that the power steering rod broke on h 2000 gmc sierra. the consumer did have this repaired. the dealership was not contacted. the consumer did contact gm. the information they gave him was that he was not included in the recall on the same issue. the consumer was driving when this happened. the speed was about 20 mph. there were no injuries. *ak | |||
| STEERING - RACK AND PINION | |||
| 03/01/2000 | |||
| No summary listed for above vehicle. *ak | |||
| 1 | 02/26/2000 | ||
| Rack and pinion failed. nlm | |||
| 05/01/2000 | 1 | 03/13/2000 | |
| The rack and pinion steering unit on the vehicle is defective upon delivery which causes a loud squealing noise, dealership ordered part however has not received the upgraded replacement unit at this time. *mjs | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 11/23/2000 | 2 | 09/01/1999 | |
| This failed once before and have only gone 5000 miles since it was fixed and it has failed again. this is very disturbing. no safety defect. *ak | |||
| 08/01/2000 | 1 | 03/01/2000 | |
| Brakes seem to sputter when depressed heavy/light @ any speed. this problem still continues. general tire brand-rear right tire blew out the side wall on freeway @ 75mph-ran over nothing. right rear tire was replace @ no cost, due to failure. problem has not accured yet. steering wheel always feels loose-has been checked and service claimed there is no problem. also mother-in-law has a 2000 4dr ext. cab with the same brake problems among a few others including ac vents smelling ect. service has checked and replaced few brake parts(2 times) and problem still accures. all of these problems presist and are a major safety problem to my family and i. we would really like to see these problems fixed before any injuries accure!!!!! | |||
| 02/28/2000 | 4 | 08/23/2000 | |
| While coming down a hill put foot on brakes, and it felt like pushing on a brick wall. consumer proceeded through a stop sign. consumer has to press brake down twick before vehicle will stop.*ak the brakes failed twice. the steering column makes a grinding noise when turning. horn failed. keyless entery failed. door locks failed. interior lights failed. the fan in the front end is very loud. the speedometer is inaccurate. the power steering pump shaft broke. *yh | |||
| 04/23/2000 | |||
| Consumer was driving along & steering locked up. vehicle drifted over to a mail box & into a ditch. dealer hasn't inspected vehicle to see what caused it.*ak | |||
| 04/01/2000 | |||
| Steering column was loose. consumer said when he turned left or right there was a knocking noise from underneath the hood. *ak | |||
| Poor design of steering column upper shaft caused it to fail every 10,000 miles.manufacturer is aware of defect. but, no corrective action is available. *ak | |||
| 09/18/1999 | 1 | 08/13/1999 | |
| Vehicle went out of control and hit the median causing injury to driver and passengers because of brake and steering mechanism failure. yh | |||