Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| 070232001 | 03/01/2007 | 10021450 | Reduced steering effort (diagnose/replace steering wheel position sensor). *kb | 04/27/2007 | |
| 000235003E | 08/01/2004 | 000235003F | 10011223 | Clunking noise under hood and can be felt in steering wheel. this bulletin replaces previous bulletin 00-02-35-003e. *tt | 01/11/2005 |
| 00299A | 01/01/2004 | 00299B | 10007570 | Noise from steering at low speeds. *tt | 07/01/2004 |
| 01634 | 01/01/2004 | 10007231 | Intermediate steering shaft service kit. service vme. *tt | 06/04/2004 | |
| 030235006 | 12/01/2004 | 10005165 | Revised steering wheel replacement procedure. *tt | 02/10/2004 | |
| 000235003C | 04/01/2004 | 000235003D | 10004716 | Clunking noise under hood and can be felt in the steering wheel. *tt | 01/02/2004 |
| 000235003B | 01/01/2003 | 000235003A | 10000950 | Clunking noise under hood and can be felt in the steering wheel. *tt | 04/04/2003 |
| 171201 | 12/17/2001 | 629629 | Subject regarding steering shaft clunk condition. *tt | 04/04/2002 | |
| 000235003G | 04/01/2005 | 000235003H | 628884 | Concerns that clunk noise can be heard coming from under the hood also felt in the steering wheel. *tt updated *eh gm administrative message. *tt | 03/21/2002 |
| STEERING - COLUMN | |||||
| 000235003N | 04/01/2008 | 10025148 | Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe | 07/14/2008 | |
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 010235003 | 04/01/2001 | 619366 | The deletion of the steering column / wheel locking feature on vehicles with automatic transmissions. *tt | 05/24/2001 | |
| 260301 | 03/26/2001 | 619240 | Some customers have been noticing and / or complaining that their steering column lock shaft does not lock. *tt | 05/21/2001 | |
| STEERING - GEAR BOX - SHAFT PITMAN | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 3386 | 3386C | 10013533 | Lack of steering assist or shudder during parking lot type maneuvers. *tt | 04/21/2005 | |
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||||
| 3499 | 3499A | 10014899 | Steering idler arm inspection procedure. *tt | 05/11/2005 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030234001A | 10/01/2003 | 030234001 | 10004766 | Inner tie rod released for service. *tt | 01/06/2004 |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 040902 | 04/09/2002 | 636519 | Some 2500 hd and 1500 hd crew cab models may exhibit a steering column rattle or noise especially during low speed parking lot turning maneuvers. *tt | 11/09/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/01/2004 | 25000 | 1 | 12/01/2000 |
| The consumer heard a clunking noise and a pulsating sensation in the steering column while making turns. *nm the consumer was told that the wrong lubricant was used at the factory for the steering column shaft. the shaft was unable to be lubricated because the lubricant would not penetrate between the first and second sleeve. the intermediate steering shaft was replaced and the problem got worse. four wheel drive warning light came on. *tc | |||
| STEERING - COLUMN | |||
| 06/15/2005 | 46000 | 2 | 09/11/2001 |
| Disc rotor delamination, anti-lock control. i was pulling a 3/4 ton van stuck in his yard, as i got him close to the hard surface ( driveway) i put on the brakes and the truck wouldn't stop, it hit the corner of his block house. no damage to the house however i had to replace all but hood and one headlight assy. 10 mph and neither bag deployed. i thought it was my own stupidity until reading all the issues on here w/ gm's braking problems. i feel a bit better about myself. the big issue !! all four rotors delaminated w/ 46,000 miles this is the 1st new truck i've owned and believe me it's been babied for sure. i was told by my service dealer there was nothing gm would do about this problem it was my problem for not driving it as much as i should (b.s.) dealer wanted to charge me a grand to replace all the rotors and pads i did it for 500.00 and still have the old parts. i'm sure gm should issue a recall on this, it is a definite safety issue did i fail to mention the muffler had a rattle in it and was replaced within the 1st 1000 miles, the thump in the steering column that has no way to be lubricated. man i am disappointed in gm products. *jb | |||
| 09/17/2004 | 20000 | 1 | 01/28/2002 |
| A gmc service manager conveyed to me that several gm truck owners have reported excessive wear to the steering shaft leading through the firewall. wear at a u joint occurs around 15,000 to 25,000 miles due to excessive torque on the joint, as explained to me by a gm service manager. gm has recognized the problem by providing a new steering rod. the service department kept the old part. hopefully this fixes the problem. this fix came at a cost of $180.00 to me. this cost, i believe, should be born by gm. if the steering rod is left unreplaced, could loss of steering control result for these vehicles over time? i own a 2001 gmc sierra 2500hd, 6 liter, v8.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 09/13/2006 | 89000 | 1 | 04/01/2002 |
| Dt*: the contact stated while driving various speeds, there was a loss of the power steering without warning. the contact managed to drive the vehicle to the side of the road without further incident. upon initial inspection, it was determined the power assist steering shaft was fractured and needed to be replaced. after the initial replacement, the problem persisted. the vehicle was inspected by an independent repair shop, who determined the power assist steering shaft was fractured and needed to be replaced. the manufacturer was alerted. updated 12/29/2006 - *nm | |||
| 08/20/2006 | 53000 | 1 | 03/08/2006 |
| Power steering pump. *jb | |||
| 11/09/2004 | 1 | ||
| While driving 20 mph consumer heard a loud noise coming from the front. suddenly the vehicle lost power steering. however, consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that the power steering pump needed to be replaced. *ak | |||
| 08/20/2001 | 08/01/2001 | ||
| Steering wheel jerks in hand when depressing brakes while making a right hand turn. this can be duplicated with the vehicle idling in neutral or park. dealership attempted to fix problem on 01/25/02 by replacing the power steering pump and brake booster. when i attempted to pick up my truck on the 25th, i was notified by marcus that they had not found the problem and that they considered the problem a safety issue, i wasn't allowed to have the vehicle but was given a loaner to drive. my vehicle was returned on the 29th and i was told that since the dealership could duplicate the problem on another new vehicle on the lot, gm had determined it was not a problem but a characteristic of this vehicle with the power assist. i contact gm customer assistance to make them aware of my concern with the safety of this vehicle but to no avail. i asked them to document my concerns. it is apparent that the dealership was initially concerned that there was a safety issue with this vehicle or they would have returned it on the 25th. i am concerned with gm's response that this is a characteristic of the vehicle just because some others exhibit the same problem. i was just recently made aware of your website and would greatly appreciate your assistance with this matter. thank you! scott | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 02/28/2006 | 50000 | 2 | 09/01/2005 |
| Dt*: the contact stated while making a u turn at 3 mph the power steering and abs failed. this occurred on a normal road during normal braking. the vehicle was slowly driven home. the dealership was notified however no repairs were made. while making a normal speed u turn the power steering assist failed. therefore, deleting any assistance to the braking system. nhtsa recall campaigns 05v005000 and o5v379000 were issued, but this vehicle was not included due to vin. *ak | |||
| 08/03/2002 | 1 | 02/01/2001 | |
| Shaft on power steering snapped, mechanic says happens a lot with full gm size trucks. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 01/11/2006 | 49274 | 12 | 05/01/2001 |
| Many problems: 4 wheel drive sensor, front end suspension, parking brake, service brakes, anti-lock brakes, speed sensors, radio, center console, engine noise rapping when starting, tailgate cables, anti-theft sensor, and now the battery voltage gauge needle excess dropping when stopping, engine idling to low when stopping. dealer says problem is normal. let's test drive a new truck and show me it is normal. this truck is a lemon in my eyes!*jb | |||