Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| 07187A | 09/01/2008 | 07187B | 10026542 | Gmc: some vehicles could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative. csc letter received. updated 11/6/08. *pe | 11/06/2008 |
| 07187 | 09/01/2008 | 07187B | 10023585 | Instrument panel cluster gauge needle function may cause inaccurate readings on some 2003-2004 cadillac, chevrolet, and gmc vehicles. *nj updated 2/5/08. *nj updated 9/5/08. *pe updated 11/4/08. *pe | 01/10/2008 |
| 4486 | 10022914 | One of the following concerns when programming the mileage or the hours into an exchange instrument panel cluster that is received from an electronic service center (esc). *nj | 10/04/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 01/15/2009 | 55000 | 1 | |
| Speedometer fails to work. it occurs continuously. nothing has been done to fix the problem. *tr | |||
| 03/14/2008 | 90000 | 1 | 11/21/2006 |
| Summer 2007 we received a notice from gmc for our 2003 gmc sierra that stated your vehicle could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative. this may cause inaccurate readings, including the speedometer and the fuel gauge. they offer to correct this problem if it occurs in vehicles within 7 years or 70,000 miles, whichever is less. our gmc sierra developed this condition recently at 5 years and 90,000. the speedometer began to display inaccurate speeds and eventually started erratically pulsing and sometimes displaying no speed. this is very unsafe to have this happen when you are driving. there are numerous entries online indicating that this has happened to many of the vehicles in the 5 year range, many just after the mileage cut off. displaying proper speed is important to safety and if their instrument panels are failing on multiple vehicles the manufacturer should be responsible for replacing them regardless of age or mileage. *tr | |||
| 08/10/2007 | 95000 | 3 | |
| Instrument cluster inoperative. 2003 gmc sierra pick up. received a letter from gm and due to the mileage they will not repair the cluster even though the vehicle is within the date range. the mileage listed is not reasonable since they only allow 10k per year. they were called when i received the letter at 104k and now at 111k they can only apologize for the problem but not fix it under warranty. i feel it is a safety issue but they do not. so i am having it fixed for almost 600 dollars with no help from gm. this should be a recall since they knew of the problem and it has occurred enough to warrant sending out letters notifying the owners of a potential problem. *tr | |||
| 11/05/2007 | 29900 | 1 | 09/30/2003 |
| 1. started vehicle and speedometer indicated 50 mph. speedometer increased as speed increased and decreased as speed decreased. when vehicle is turned off speedometer indicates 50 mph. 2. unable to correctly determine true speed of vehicle. 3. none. *tr | |||
| 03/29/2007 | 74000 | 1 | 11/06/2002 |
| Speedometer failure while driving.. had no idea how fast i was going, ended up getting a speeding ticket and had to get it repaired per police officer. *tr | |||
| 09/27/2007 | 11108 | 1 | 06/07/2003 |
| Tl*the contact owns a 2003 gmc sierra. the contact stated that the speedometer failed at various speeds. while idling at a stop sign, the speedometer would display 160 mph. while driving, the speedometer would remain at zero. the failure began on september 27, 2007 and has been occurring intermittently. the vehicle was taken in for repair on october 1, 2007. the current and failure mileages were 11,108. | |||
| 05/15/2007 | 27051 | 24 | 07/15/2003 |
| Tl*the contact owns a 2003 gmc sierra. while driving approximately 65 mph under any conditions, the vehicle's odometer fails. the failure occurs when the vehicle stops and starts. the contact would have to shut the vehicle off and restart it in order to make the speedometer work properly. the failure occurs intermittently. the dealer stated that the instrument panel needed to be replaced. the current and failure mileages were 27,051. the speedometer would not function after driving 45 minutes when on cruise control. updated 06/13/07. *jb | |||
| 03/05/2007 | 1 | ||
| I own a 2003 gmc sierra with 39,543 miles as of 3/5/07. a couple of months ago the speedometer began reading erratically and has now completely quit working. in doing some research on the internet i see i'm not the only person that is having this problem. *jb | |||
| 02/28/2007 | 56500 | 1 | 05/18/2003 |
| Speedometer failure. replaced at a cost od approximately $450.00. failure on my other truck. gmc 2500hd 4x4 in 2006. *jb | |||
| 02/19/2006 | 3000 | 100 | 02/28/2003 |
| The transmission clunks when shifting from 2nd - 3 rd and at times the engine will rev and finally it will take off, this has caused an issue when going through an intersection. the dealership attempted four repairs and it is not fixed. the issue started when the vehicle had 6k miles on it and it is getting worse. the speedometer is sporadic in that it will show speed reduction/increase in segments - as if it were sticking. the erroneous speed indication causes an issue when going too slow or too fast in traffic. *nm | |||
| 01/28/2007 | 50000 | 1 | 07/28/2003 |
| The speedometer on many of the 01-06 model gmc/chev trucks including my 2003 gmc sierra will go out. the failure starts with the speedometer sticking 20-30 mph high and will function correctly with that delta. eventually this delta will grow and can only be reduced by starting the engine repeatedly. the speed will go down by a constant 5 mph each time you restart but this will eventually lead to burning a starter. this also leaves the driver to guess what the correct delta is. this morning the speedometer continued to climb even though i was going a constant 30 mph on a city street. i know this because i was spoke a friend that is a county sheriff that was clocking traffic at the time. the speedometer continued to climb up to the limit speed of 120 mph while i was still going 30 mph. the speedometer eventually passed 120 mph and rested at 245 degrees from the 0 position. this left me with zero speed indication whether it be a delta or true. this was a significant safety event and i didn't feel very safe driving the vehicle this way. after i arrived at work i began searching the web to find a solution, and that i did. i have found hundreds of people that have had the same problem in many gmc/chevrolet trucks. http://www.topix.net/forum/autos/chevrolet-tahoe/t2bgkbgi55eknu77c/p5 this widespread problem must be reviewed and in my opinion (i am a mechanical engineer for a large manufacturer) this should be fixed by the company at fault which is gm. this vehicle will be parked once i get it home and i will drive a different vehicle because this loss of a basic safety indication can be devastating to not only myself and family, but to all motorists. many people that i have spoken with are not fortunate enough to have a second vehicle and therefore plan on continued use of the faulty vehicle. this continued operation is unacceptable to safety and should be fixed. i was quoted a price of $2000 this morning to fix this safety issue on a 3 year old truck. *nm | |||
| 12/04/2006 | 108579 | 1 | 09/27/2006 |
| Speedometer on 2003 gmc sierra fails constantly and when it works, it works erratically the heat gauge, and battery gauge work part of the time or erratically or do not work at all. i've read message boards of others that have complained of the same problem on 2003 gmc. *jb | |||
| 12/18/2004 | 35000 | 1 | 05/05/2003 |
| The speedometer on my 2003 gmc sierra stopped working. first it would give inaccurate readings, then it stopped working all together. *nm | |||
| 01/04/2007 | 21450 | 1 | 12/28/2003 |
| The speedometer needle on my 2003 gmc sierra truck is stuck at 140 mph. i was stopped by a police officer for an unrelated incident and was issued a citation for having a broken speedometer. i need to get it fixed, but gmc dealer is not cooperating. *nm | |||
| 08/05/2006 | 50500 | 5 | 07/01/2003 |
| Speedometer started working intermittently, registering 80 mph at complete stop. would gradually reset to 0 mph at a stop then started registering 120 mph at complete stop and will not move off that speed. *jb | |||
| 03/18/2005 | 57580 | 100 | 10/15/2004 |
| Driving my 2003 gmc sierra and the speedometer went out , it was going 100 miles per hour when i was going around 50 - 55 ? hard to tell it never right any more and i only have 58,000 on the odometer . this a safety problem and gmc should recall these clusters before people start getting hert because the speed is way of , and the dealers want use to pay around 1200.00 to fix. this is a gmc fix not. *jb | |||