Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| 07187A | 09/01/2008 | 07187B | 10026542 | Gmc: some vehicles could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative. csc letter received. updated 11/6/08. *pe | 11/06/2008 |
| 07187 | 09/01/2008 | 07187B | 10023585 | Instrument panel cluster gauge needle function may cause inaccurate readings on some 2003-2004 cadillac, chevrolet, and gmc vehicles. *nj updated 2/5/08. *nj updated 9/5/08. *pe updated 11/4/08. *pe | 01/10/2008 |
| 4486 | 10022914 | One of the following concerns when programming the mileage or the hours into an exchange instrument panel cluster that is received from an electronic service center (esc). *nj | 10/04/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 11/16/2008 | 120000 | 1 | |
| The speedometer on my 04 gmc sierra sticks. sometimes it reads 120 sitting still and mine is not the only one. *tr | |||
| 09/15/2008 | 1 | ||
| The speedometer began to display the wrong speed. (i.e. sometimes 30mph at 50 or 60 or 120 at 45. the speedometer then stopped working completely. this all occurred over the period of 2 or 3 months. *tr | |||
| 04/04/2008 | 3 | 09/14/2004 | |
| On three separate occasions, my dash cluster in my 2004 gmc sierra 1500 has gone out. the 1st time was only for about an hour, but the second time, it was out for over 2 weeks, i contacted a dealer, and they told me to check the fuses, which i did, but they were fine, after it came back on, i received a letter from gm stating that there was a problem with the clusters, but they were only covering them if the vehicle was still in warranty, well by this time, my vehicle was 800 miles out of warranty(but if i had known when it was out, i was still in warranty at that time), anyway, now the cluster is out for the third time, and gm refuses to fix the problem. i have spoke to them several times, and since i am out of warranty, they refuse to do anything, even after making me take it to a dealer to have it diagnosed, when they knew it was out of warranty. my owner's manual even states it is a safety issue to run the vehicle without a working cluster, and i would like gm to fix something that they know is bad, on multiple year vehicles. *tr | |||
| 02/02/2006 | 62000 | 200 | 01/24/2004 |
| Gauges went out, should be a replace recall. *tr | |||
| 12/20/2007 | 1 | ||
| Warranty extension on instrument cluster on 2005 sierra 2500hd doesn't cover either truck i own because mileage is over the 70k limit. this problem has been around for years but service extension is no help now. *tr | |||
| 05/01/2006 | 75000 | 1 | 10/01/2004 |
| Tl*the contact owns a 2004 gmc sierra. the gauges on the instrument panel failed. the dealer stated that the instrument cluster failed. no repairs were made because the dealer stated that the mileage exceeded 70,000. the failure mileage was 75,000 and current mileage was 144,000. speedometer failed. it reads slow. updated 01-11-08. *kb | |||
| 11/25/2007 | 20 | ||
| The speedometer on my 2004 gmc sierra has been sporadically working. i have been researching it and have realized that it's not only my problem but a problem with gmc's and chevy's and i think that something needs to be done about it. i don't know what speed i'm going when i'm traveling down the road. it says 20 but i could be doing 80 for all i know. how many complaints does it take for you to make a recall? *tr | |||
| 02/15/2007 | 1 | 10/13/2005 | |
| Speedometer and oil gauge failure. *tr | |||
| 10/22/2007 | 20456 | 1 | 03/31/2004 |
| My 2004 gmc sierra speedometer started acting up. showing more than 20 mph over actual rate of speed and stuck at higher than zero when not driving. i feel it is ridiculous that i have to pay for replacement of this defective part when i have only 20,000 miles on my vehicle. yes only 20k! i drive it infrequently but i am out of my 3yr warranty. this is a known problem that gm needs to address! *jb | |||
| 08/01/2006 | 40000 | 1 | 08/29/2003 |
| The 2004 gmc sierra speedometer started acting up: stuck on mph when not driving then while driving it acted as if mph started on 0 but recorded as for example: 90mph...(it stuck on 30mph then when driving it recorded going 90mph when actually traveling 60mph) we took the truck in a few different times to be checked and the final conclusion was that the instrument cluster was bad and needed to be replaced. i have since learned that a large volume of trucks this year, make and model have had the same problem. i feel there should be some sort of recall on this and that gm needs to have this problem taken care of. *tr | |||
| 04/20/2007 | 55000 | 1 | 06/20/2004 |
| 04 gmc serria speeometer erratic and work. *tr | |||
| 01/06/2007 | 46000 | 20 | 07/04/2003 |
| The speedometer of my 2004 gmc sierra will often not show the correct speed. sometimes it goes way up, sometimes way down - even to zero. i have contacted my local dealer who says it will cost at least $600 to repair and i have contacted gmc who says there is nothing they can do - they report no recall. my wife's 2004 chevy monte carlo had the same problems soon after we bought it new - it was repaired under warranty. from my research online, this speedometer problem seems to be very widespread with gm products. i believe a faulty speedometer is a very serious safety issue that should be addressed by gm. *jb | |||
| 03/08/2007 | 48000 | 6 | 09/04/2004 |
| My 2004 sierra's speedometer doesnt register speed properly. sometimes it sticks at one speed like 60 or 70 regardless of speed, or will rest at a number when the vehicle is motionless and proceed upward as the vehicle increases speed. this is very unsafe. sometimes it works for a while if i can get it to fall back to zero, but that doesnt last long. it eventually quits functioning properly. | |||
| 02/24/2007 | 4 | ||
| I have an 04 gmc sierra with about 80,000 miles on it now, i bought the truck with 70,000 and at about 73,000 miles the speedometer started sticking. i would be doing 65 and then i would come to a stop the speedometer would not go back down. so i started my truck repeatedly until the needle went back down to 0. about a week later it did it again, and again the next week, and now this has been the 4th time it has happened and it will no longer work. i read in one forum that there was supposedly a recall about it but i looked online all over the place and found nothing. this should definitely be a recall because this seems like a very common problem that is not very cheap to fix (550.00 plus 150.00 for programming) at my local dealership. i am in college i cannot afford that!!!! **oh and i also got a speeding ticket so thank you gm! *jb | |||
| 11/20/2006 | 81500 | 1 | 08/23/2006 |
| Bought the truck from a dealership in august 2006. in november, the speedometer and tachometer stopped working. i bought an extended bumper-to-bumper warranty and they have told me that it is not covered. they want to charge me ninety dollars to inspect the failure, plus charge me for the repair. after some investigation, i find that this is a common problem with this year make and model. *jb | |||
| 01/20/2007 | 1 | ||
| Speedometer failure. speedometer would bounce around, then quit working, started working, failed to work, went over to 125+ mph when vehicle not moving. speedometer has worked itself back around to 0 and no longer functions. *jb | |||
| 12/08/2006 | 43800 | 1 | 12/19/2003 |
| The speedometer on my 2004 gmc pu failed on a recent trip from me to fl. as i pulled onto the ma trpk, i noticed that the speedometer was reading 85 mph. at the time, i was probably going 60 - 65. it then read higher and higher on the trip and the needle was buried at times. when i stopped, the needle would drop a little. a few days after the trip was concluded, the needle returned to zero when stopped and currently records accurately. obviously, it is a safety hazard when your speedometer fails, especially in the middle of a long trip. i recently asked a local dealer if there has been a problem, and was told that they have had to replace lots of speedometers ($350). i then asked if the replacements failed and was told not yet. gm has not offered to fix this problem (i was just out of warranty) and should be forced to do so and recall all faulty units. there has been a lot of discussion on the internet. thank you for your attention to this matter. *jb | |||
| 08/31/2006 | 1 | ||
| My speedometer went from working normally to 0 mph being 75 mph now i am not sure how fast i am going. it just started this evening after i picked up my son. before that everything was working fine. after researching to see if any others were having the same problem i found that many gm customers are experiencing the same problem with their speedometer. some of them actually paying thousands of dollars while others are paying 4-7 hundred and still having the same problem hours later after paying to have it fixed. i would like to request a recall of the speedometer equipment on 2004 gm trucks and suv's. *jb | |||