Gmc Sierra 3500 2004

Model Sierra 3500 made in 2004 by Gmc got 36 consumer complains there is 1 recall as well as 3 service bulletins. Consumer complaints with reference, among others things, to digital instrument panel, electrical system and fuel system, diesel. Technical service bulletines regarding power train, structure. There was one recall concerning fuel system, gasoline .

Model 2004

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE
06E043000HONEYWELL INTERNATIONAL, INC. E (Equipment)8830310/18/2006MFRGENERAL MOTORS CORP.05/19/200605/22/2006
Defect SummaryCertain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or origin marking on the fuel filter housing manufactured from october 18, 2005, through march 21, 2006, sold for use on the vehicles listed above and on certain school buses. (to see the school bus engine sizes, click on document search and then bus applications). the connector on the fuel filter was not manufactured to honeywell's specification. as a result, the o-ring may not seat correctly on the fuel line.
Consequence SummaryThis condition may cause an inadequate seal at the connection, potentially leading to a fuel leak. in the presence of an ignition source, a fire could occur.
Corrective SummaryHoneywell will notify owners and replace the fuel filters free of charge. the recall began on october 18, 2006. owners may contact fram customer service at 1-800-890-2075 (option 1).
NotesThis recall only pertains to aftermarket fram fuel filters and has no relation to any original equipment installed on the vehicles listed.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
08-07-30-00101/01/2008100256674l80e, mt1 and 4l85e, mn8 simplified valve body reconditioning instructions, dtc p0741, p0742, p0752, p0752, p0756, p0757, p0894, harsh or delayed shifts, slips, no drive, no reverse. *pe updated 6/11/10. *pe08/28/2008
STRUCTURE - FRAME AND MEMBERS
PIT-3749D11/01/201010037570Ready05/25/2011
PIT-3749D11/01/201010037570Gm: on some truck models there is some frame corrosion. *rm05/25/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
DIGITAL INSTRUMENT PANEL
12/18/2007104/07/2004
 Instrument gauges reading erratically, oil pressure,voltmeter, fuel gauge, temperature gauge. *tr
02/01/200765000205/01/2004
 Tl*the contact owns a 2004 gmc sierra 3500. the contact stated that the speedometer stopped working. the warning indicators were that the speedometer displayed faster speeds than what was actually being driven. as a result, the alternator gauge has failed. he took the vehicle to the dealer and they stated that he would be responsible for the repair costs because the vehicle had over 75,000 miles. the manufacturer sent the contact a letter that stated they were aware of the defect; however, nothing could be done. the estimated repair costs would be $425. the failure mileage was 65,000 and current mileage was 114,000. updated 5/6/08 *cn updated 05/06/08 *tr
ELECTRICAL SYSTEM
03/21/2011102000
 Fuse box under hood caught fire while parked
11/01/2008730001
 Speedometer erratically shows incorrect speed while driving. sometimes displaying 120mph or 0mph. very dangerous and should be a mandatory recall checked with dealer and would cost $800.00 to replace bad instrument cluster. only has 73,000 miles. *tr
FUEL SYSTEM, DIESEL
12/11/2006125000308/01/2004
 Tl*- the contact states that sometime in august of 2006, fuel injected number 8 failed in her vehicle. on december 4th the electrical system failed to work involving injected number 8. on december 11th, injected number six on contact diesel engine truck failed while driving 55 mph. the contact states that he has spent over $1,000 of dollars repairing his truck and would like to know, if the manufacturer has confirm that there is a problem with the fuel injectors. the vehicle has been in for repair several of times, contact can provide any repair invoices if needed
FUEL SYSTEM, GASOLINE
10/30/2011117000
 Tl-t he contact owns a 2004 gmc sierra 3500 hd. the contact stated that there was a large puddle of unknown fluids under the vehicle. after inspecting the vehicle, the contact discovered that the fuel line was severely corroded and causing diesel fuel to leak. the vehicle was taken to a dealer where they advised the contact that the fuel line needed to be replaced due to the corrosion. the vehicle was not repaired and the manufacturer was not contacted in regards to the failure. the failure mileage was approximately 117,000. kmj
10/30/2011117000
 Tl-the contact owns a 2004 gmc sierra 3500hd. the contact stated that he noticed that there was a large puddle underneath the vehicle. after sliding under and checking he noticed that the fuel line was severely corroded and was causing the deisel fuel to leak. the vehicle was taken to a dealer and they advised him that the fuel line needed to be replaced due to the corrosion. the vehicle had not been repaired. the manufacturer had not been contacted. the failure mileage was approximately 117,000. tb
11/15/2008149411
 Tl* the contact owns a 2004 gmc sierra 3500. while driving approximately 40 mph, the vehicle became resistant to acceleration. the vehicle was then towed to the dealer where the technicians stated that all eight fuel injectors would need to be replaced. the vehicle was repaired. after the repairs were made, the failure recurred. the contact stated the previous owner of the vehicle experienced the same failure and had the fuel injectors replaced. the vehicle was then traded for another vehicle. the vehicle was not repaired. the approximate failure mileage was 149,411.
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
07/07/200530000
 Tl*the contact owns a 2004 gmc sierra dormax diesel (na). the contact stated that the fuel injectors produce white smoke. ocassionally, the vehicle becomes difficult to start. the contact serviced the injectors every 10,000 miles, but the failure is persistent. the vehicle was taken to the dealer and they kept replacing the injectors, but to no avail. the failure mileage was 30,000.
POWER TRAIN - DRIVELINE - CENTER SUPPORT BEARING
10/11/200787000107/15/2004
 Reference a gmc 2004 sierra 3500 4 wheel drive pick up truck, 6.6l diesel engine with 6 speed manual transmission. the molded rubber around the driveline center support carrier bearing (part # 12472424) dry rotted causing driveline vibration that, in turn caused the transfer case to fail. the vibration was slight and not constant, not indicating a major problem. the part in question is a non-serviceable part, preventive maintenance did not and would not prevent this failure. the transfer case was totally destroyed and was on the verge of total lock up which would have caused the rear wheels to lock up under normal driving conditions. the cost to fix this problem is over $3000 dollars to have the dealer do the repairs. since i am a competent mechanic, i inspected and found this problem when i first noticed a slight vibration, most vehicle owners would have driven the truck until the wheels locked up possibly causing a life threatening crash. the part in question is without a doubt a defective part. it is made in china. while many parts coming from china today are of sufficient quality, chinese rubber is substandard and dry rots in about two years under most circumstances. it is unconscionable for gm to use substandard parts in such critical areas of their vehicles. *tr
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
10/11/200787000107/15/2004
 Reference a gmc 2004 sierra 3500 4 wheel drive pick up truck, 6.6l diesel engine with 6 speed manual transmission. the molded rubber around the driveline center support carrier bearing (part # 12472424) dry rotted causing driveline vibration that, in turn caused the transfer case to fail. the vibration was slight and not constant, not indicating a major problem. the part in question is a non-serviceable part, preventive maintenance did not and would not prevent this failure. the transfer case was totally destroyed and was on the verge of total lock up which would have caused the rear wheels to lock up under normal driving conditions. the cost to fix this problem is over $3000 dollars to have the dealer do the repairs. since i am a competent mechanic, i inspected and found this problem when i first noticed a slight vibration, most vehicle owners would have driven the truck until the wheels locked up possibly causing a life threatening crash. the part in question is without a doubt a defective part. it is made in china. while many parts coming from china today are of sufficient quality, chinese rubber is substandard and dry rots in about two years under most circumstances. it is unconscionable for gm to use substandard parts in such critical areas of their vehicles. *tr
SERVICE BRAKES
11/12/2012133000
 Approaching a stop. when the brakes were applied, the brake pedal dropped almost completely to the floor and stopping was extremely difficult. discovered that the brake lines which run along the frame behind the driver side front wheel had corroded to the point where one of the lines failed and blew open. the lines are clamped against the frame in this location, and all the 4 lines at the bracket appear extremely corroded.
SERVICE BRAKES, ELECTRIC
07/08/2008350001
 Anti-lock brake sensors on the front of my 2004 gmc 3500 dually diesel were malfunctioning creating extended low speed stops at a stoplight, causing many close calls in rear ending another car. it appears this is a common problem ( see: http://www.jsonline.com/story/index.aspx?id=358797 ). my state is excluded from any recall and i was charged $440.00 today to fix this. we salt our roads like any other northern state - this is absurd! *tr
SERVICE BRAKES, HYDRAULIC
06/01/200615000
 Tl- the contact owns a 2004 gmc sierra 3500. the contact stated that when depressing the brakes it would take longer than normal to stop the vehicle. the vehicle was taken to an independent mechanic who advised him that he needed to replace the disk and rotors. the vehicle was repaired; however, within approximately 20 months the same failure recurred. the manufacturer was notified of the failure and offered no assistance. the failure mileage was approximately 15,000. rvk
06/01/200615000
 Tl-the contact owns a 2004 gmc sierra 3500. the contact stated that when depressing the brakes it would take longer than normal to stop the vehicle. the vehicle was taken to an independent mechanic and they advised him that he needed to replace the disk and rotors. the vehicle was repaired for the rotors and the disk. approximately 20 months later the same failure had re occurred. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 15,000. tb
05/08/201192000
 Brake failure due to rusted out brake lines, also on-going since truck was new with abs engaging at slow down due to corroded sensors.
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
04/23/200840000402/09/2004
 Tl*the contact owns a 2004 gmc sierra 3500. while attempting a turn, the power steering and power brakes failed. a mechanic stated that the power steering shaft snapped and caused the failures. the contact has had the power steering and power brakes replaced on four separate occasions for the same failures. the speed was unknown. the failure mileage was 40,000 and current mileage was 67,000.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
04/23/200840000402/09/2004
 Tl*the contact owns a 2004 gmc sierra 3500. while attempting a turn, the power steering and power brakes failed. a mechanic stated that the power steering shaft snapped and caused the failures. the contact has had the power steering and power brakes replaced on four separate occasions for the same failures. the speed was unknown. the failure mileage was 40,000 and current mileage was 67,000.
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
10/11/200787000107/15/2004
 Reference a gmc 2004 sierra 3500 4 wheel drive pick up truck, 6.6l diesel engine with 6 speed manual transmission. the molded rubber around the driveline center support carrier bearing (part # 12472424) dry rotted causing driveline vibration that, in turn caused the transfer case to fail. the vibration was slight and not constant, not indicating a major problem. the part in question is a non-serviceable part, preventive maintenance did not and would not prevent this failure. the transfer case was totally destroyed and was on the verge of total lock up which would have caused the rear wheels to lock up under normal driving conditions. the cost to fix this problem is over $3000 dollars to have the dealer do the repairs. since i am a competent mechanic, i inspected and found this problem when i first noticed a slight vibration, most vehicle owners would have driven the truck until the wheels locked up possibly causing a life threatening crash. the part in question is without a doubt a defective part. it is made in china. while many parts coming from china today are of sufficient quality, chinese rubber is substandard and dry rots in about two years under most circumstances. it is unconscionable for gm to use substandard parts in such critical areas of their vehicles. *tr
TIRES - SIDEWALL
08/01/2008600
 Tl*the contact owns a 2004 gmc sierra 3500. the vehicle has power king towmax tires, size lt235/80r16e. while pulling the trailer at 65 mph, the sidewall on the passenger tire blew out. no repairs have been made. the cause of the failure was unknown. the failure mileage was 600.

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