Gmc Suburban 2002

Model Suburban made in 2002 by Gmc got 7 consumer complains, 3 investigations there is 1 recall as well as 14 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and fuel system, gasoline. Technical service bulletines regarding engine and engine cooling, latches/locks/linkages and power train. The car had one investigation (parking brake). There was one recall concerning structure .

Model 2002

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE
03V094000SOUTHERN COMFORT CONVERSIONSfrom 08/01/2000 to 03/03/2003V (Vehicle)367403/07/2003MFRGENERAL MOTORS CORP.03/07/200303/18/2003
Defect SummaryCertain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt.
Consequence SummaryThis overheating condition can cause the running board to melt or cause a fire.
Corrective SummaryDealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
NotesCustomers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
010601029B07/01/2002010601029A634805Some customers may comment on higher than expected engine oil consumption. *tt10/09/2002
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
01086401410/01/2001628508Subject regarding door manual lock lever disengages from door trim panel (repair lock lever) *jg03/12/2002
POWER TRAIN
30023002D100088024l60e/4l65e intermittent neutral condition while accelerating from a stop or while driving. *tt 1999-2006 gm cars, light duty trucks and utilities. *tt08/23/2004
020421005A02/01/200302042100510001110Slips in 4-wheel drive, noise, vibration, leaks, hot odor. *tt04/15/2003
02042100506/01/2002634905Some vehicles will not move when 4-wheel drive is requested, noise, shudder, poor performance, transmission / transfer case slips, transmission will not upshift, slips in 4-wheel drive. *tt10/10/2002
POWER TRAIN - AXLE ASSEMBLY
40304030A10021676New design front axle side bearing adjusters. *kb06/15/2007
03041800306/01/200310002854Revised wheel drive shaft inner joint and seal replacement. *tt09/26/2003
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
3012B3012A10008806The nvg 136 all wheel drive (awd) transfer case and the 236 and 246 nvg selectable transfer cases operating in the auto mode may exhibit a condition of a vibration/shudder during low speed turns such as a parking lot maneuver, up to approxi08/23/2004
SEAT BELTS - FRONT - ANCHORAGE
07080108/07/2001625338Customers may complain of a rattle noise coming from the second row seatbelt. *slc11/20/2001
STEERING
01023200709/01/2001623883Some customer may comment on a whining-type noise that is audible inthe vehicle's passenger compartment. *tt10/31/2001
STRUCTURE - BODY
14090109/14/2001626187Some vehicles equipped with hvac electronic climate control may experience a buzz or rattle from the roof or headliner. *slc12/13/2001
STRUCTURE - BODY - DOOR
01086401510/01/2001627471Information regarding front and rear side access door noise. *yh02/07/2002
01086401410/01/2001627425Subject on door manual lock lever disengages from door trim panel. *yh02/07/2002
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
01086401510/01/2001628505Subject regarding front and rear side door access door noise (replace door check link). *jg03/12/2002

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
PARKING BRAKE
DP05009GENERAL MOTORS CORP.12/20/200505/31/2006PARKING BRAKE FAILURE
 Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.
PARKING BRAKE - CONVENTIONAL
DP05009GENERAL MOTORS CORP.12/20/200505/31/2006PARKING BRAKE FAILURE
 Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.
PARKING BRAKE - CONVENTIONAL - MECHANICAL
DP05009GENERAL MOTORS CORP.12/20/200505/31/2006PARKING BRAKE FAILURE
 Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - FRONTAL
11/13/2004111/05/2004
 The airbag failed to deploy when the consumers wife hit a bus at 40 mph. this resulted in a concussion. *ak *sc *jb
ELECTRICAL SYSTEM - IGNITION
08/22/200669000108/24/2002
 Dt*: the contact stated the vehicle had a power failure while driving 5 mph. the ignition would not restart. the vehicle was towed to the service dealer who determined there was an ignition problem. on the second visit, the independent repair shop diagnosed the vehicle with a fuel pump problem. the manufacturer was notified and advised the contact to take the vehicle back to the service dealer.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
08/22/200669000108/24/2002
 Dt*: the contact stated the vehicle had a power failure while driving 5 mph. the ignition would not restart. the vehicle was towed to the service dealer who determined there was an ignition problem. on the second visit, the independent repair shop diagnosed the vehicle with a fuel pump problem. the manufacturer was notified and advised the contact to take the vehicle back to the service dealer.
03/01/200575000511/30/2001
 Dt: the contact stated the vehicle stalled while driving. he was able to restart the vehicle and drove it to the dealership. the fuel gauge worked improperly. the dealership said the stalling problem was caused by a fuel pump failure. the fuel pump has been replaced. *ak updated 05/23/06. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION
10/15/2005112/26/2003
 Dt: contact owns a 2002 gmc suburban. while driving and changing gears, and when putting it in reverse it sounds like the engine is falling out. while changing gears its like a big thud. when changing from park to reverse it sounds like it is coming apart. when turning the car into neutral red light stays on, and that has never happened before. the contact will take the vehicle to the dealership to be checked. also, the contact smelled a burning odor. *ak
TIRES - TREAD/BELT
1
 While traveling at any speed front end vibrated. consumer inspected vehicle, and determined front tires were unevenly worn. *ak
08/15/200324000109/15/2002
 With less than 24,000 miles on 2002 chevrolet suburban, there is extremely abnormal wear on treads of front tires in particular. large, deep and uneven indentations on the tread, especially front inside of tires. *ak

Car dealers selling


StateCityZipNamePhone
ILARLINGTON HEIGHTSLANAS CHEVROLET
ILGURNEEROSON MERCURY
TXHOUSTON77058NORMAN FREDE CHEVROLET281-486-2200