Gmc Suburban 2003
Model Suburban made in 2003 by Gmc got 6 consumer complains, 7 investigations there is 1 recall as well as 9 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, fuel system, gasoline and service brakes, hydraulic. Technical service bulletines regarding engine and engine cooling, equipment and power train. The car had one investigation (parking brake). There was one recall concerning structure .
Model 2003
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 03V094000 | SOUTHERN COMFORT CONVERSIONS | from 08/01/2000 to 03/03/2003 | V (Vehicle) | 3674 | 03/07/2003 | MFR | GENERAL MOTORS CORP. | 03/07/2003 | 03/18/2003 | |||||||
| Defect Summary | Certain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt. | |||||||||||||||
| Consequence Summary | This overheating condition can cause the running board to melt or cause a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 010703 | 01/07/2003 | 10005125 | Ghost crank after the key has been released from the crank position during a cold start. gm voicemail express. *tt | 02/02/2004 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 040846004 | 01/01/2005 | 040846004A | 10013440 | Onstar system inoperative onstar system status light is red radio locked in phone mode or dtc b1000. *eh | 04/19/2005 |
| POWER TRAIN | |||||
| 3002 | 3002D | 10008802 | 4l60e/4l65e intermittent neutral condition while accelerating from a stop or while driving. *tt 1999-2006 gm cars, light duty trucks and utilities. *tt | 08/23/2004 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 4030 | 4030A | 10021676 | New design front axle side bearing adjusters. *kb | 06/15/2007 | |
| 030418003 | 06/01/2003 | 10002854 | Revised wheel drive shaft inner joint and seal replacement. *tt | 09/26/2003 | |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 011603 | 01/16/2003 | 10005105 | Concerns with the service four-wheel drive light or the four-wheel drive is inoperative with a c0327 code stored in the tccm. gm voicemail express. *tt | 01/30/2004 | |
| SEATS | |||||
| 040850016B | 08/01/2005 | 040850016C | 10011232 | Memory seat may not return to requested position. *eh | 01/11/2005 |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| PARKING BRAKE | ||||||
| DP05009 | GENERAL MOTORS CORP. | 12/20/2005 | 05/31/2006 | PARKING BRAKE FAILURE | ||
| Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant. | ||||||
| EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
| In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
| PARKING BRAKE - CONVENTIONAL | ||||||
| EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
| In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
| DP05009 | GENERAL MOTORS CORP. | 12/20/2005 | 05/31/2006 | PARKING BRAKE FAILURE | ||
| Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant. | ||||||
| PARKING BRAKE - CONVENTIONAL - MECHANICAL | ||||||
| EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
| In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
| DP05009 | GENERAL MOTORS CORP. | 12/20/2005 | 05/31/2006 | PARKING BRAKE FAILURE | ||
| Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant. | ||||||
| PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE | ||||||
| EA04011 | GENERAL MOTORS CORP. | 04/09/2004 | 05/10/2005 | PARKING BRAKE FAILURE | 05V161000 | |
| In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/29/2006 | 30000 | 5 | 08/15/2003 |
| Tl*the contact owns a 2003 gmc suburban. the contact stated that he purchased his vehicle brand new and has currently spent over $5,000 in repairs. he has been to the dealer four different times concerning the steering wheel vibrating, shaking, and rocking while driving the vehicle. each time he went to the dealer for the steering failure, they always found another failure to report. the dealer stated that the motor injection system was burned out and caused the steering failure. the contact was informed that the vehicle meets the manufacturer's specifications and that no other assistance could be provided. he stated that the steering wheel never worked and he has all of the repair receipts. currently, the service engine soon light illuminates and the engine is making a loud noise, vibrating, and misfiring. he was informed that the repair would cost over $2,000. the speed was unknown. the current mileage was 39,870 and failure mileage was 30,000. | |||
| FUEL SYSTEM, GASOLINE | |||
| 01/19/2009 | 7000 | 1 | |
| June 2006 the fuel pump stopped working when i was driving on the freeway, i was towed to the garage we normally use for maintenance. they replaced the fuel pump we did not pursue this under the original warranty on the vehicle - big mistake! in january 2009 the fuel gauge stopped working and again we stopped on the freeway and had to be towed. this time it was the fuel gauge. the fuel pump cannot be replaced under warranty as this was just for one year. we were advised to use the trip mileage to fill fuel tank. we have had two failures both at approximately 30mths. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 07/03/2004 | 3 | 06/26/2004 | |
| I was in an accident on july 3rd in a 2003 suburban. at the time of the accident, i felt i was a safe distancee behind the car in front of me. there was construction on 635 in dallas and a car stopped in front of the car in front of me. when i applied the brakes and i reacted very quickly, i felt like the brakes did not react correctly and i ran into the car in front of me. i was in disbelief that the accident had occured. i had just purchased the suburban and attributed the delyed stopping time to the size and weight of the vehicle. since that accident, i have had (2) situations where i needed to hit the brakes very quickly and both times i felt like the brakes were not working correctly. i just noticed that gm put out a recall for 2002 suburban and was curious if there were any other similar problems reported with the 2003 suburban. thanks, steve burke. *jb 3770 pallos verdas dr dallas, tx 75229 214.335.5523. *jb | |||
| 04/25/2004 | 38000 | 1 | |
| While driving 65 mph abs warning light came on, and two seconds later vehicle shut off. as a result, power steering and power brakes failed. *ak | |||
| STEERING | |||
| 11/29/2006 | 30000 | 5 | 08/15/2003 |
| Tl*the contact owns a 2003 gmc suburban. the contact stated that he purchased his vehicle brand new and has currently spent over $5,000 in repairs. he has been to the dealer four different times concerning the steering wheel vibrating, shaking, and rocking while driving the vehicle. each time he went to the dealer for the steering failure, they always found another failure to report. the dealer stated that the motor injection system was burned out and caused the steering failure. the contact was informed that the vehicle meets the manufacturer's specifications and that no other assistance could be provided. he stated that the steering wheel never worked and he has all of the repair receipts. currently, the service engine soon light illuminates and the engine is making a loud noise, vibrating, and misfiring. he was informed that the repair would cost over $2,000. the speed was unknown. the current mileage was 39,870 and failure mileage was 30,000. | |||
| TIRES - SIDEWALL | |||
| 06/09/2004 | 1 | ||
| Upon inspecting vehicle consumer noticed tire sidewall were dry rotted. firestone and chevrolet, lt245/75r16le. *ak | |||