Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/01/2011 | 14000 | ||
| The 2010 accent has a defect that will wear out the inside of the front tires in a short period of time. | |||
| 10/10/2011 | 37000 | ||
| Purchased approx aug 10 2011 from carmax. noticed vibration or shudder from steering wheel in park and idling, more pronounced on right side of engine, right side of car into back seat. some vibration and shudder while decelerating at speed and around 20 mph. took the car to hyundai lax los angeles around september 2011. they claimed the car had 4 motor mounts (engine and trans i assume) and that 2 of the mounts were bad. at different times they described the mounts as broken, cracked, and stretched. they installed the two mounts (lower front and back location to me) calling them revised. i asked to see the bad mounts but they did not show them to me. the repair reduced the side vibration by about 90% but the vibration was still there. the steering wheel vibration is unchanged. i immediately took it back to the dealer and also to hyundai vermont, los angeles. both service managers and technicians said the remaining vibration is normal (their words) but they put down on the repair sheet that the vibration was gone which was not true. i told them the vibration is not normal especially for a brand new car that costs over $12,000. they said all hyundai 4 cylinders have the same vibration. the vibration remains. i have read online two hyundai technicians who claim the vibration could be caused by defective upper engine mount, loose timing chain or belt, defective harmonic balancer. i have seen this week a video on the hyundai sonata and its vibration; my car makes the same vibration and noise, almost like one of the plugs is missing. (i had an engine diagnosis and it said all electrical is ok; no check engine codes are showing). i have also read about the september 26 recall of the hyundai sonata for vibration problems. i think the 2010 hyundai should also face recall since the dealer has admitted the vibration. | |||
| 12/24/2009 | 1800 | 1 | |
| As soon as i got on the freeway, the steering wheel, brake, and accelerator locked up. i managed to make it down the ramp to the side of the freeway. i put on the emergency brake because, the car kept rolling. i attempted to turn the car off but, the key was stuck in the ignition. the car was still on. i managed to get the key out and waited a few minutes then i restarted the car. i drove to the nearest exit and when i got off the freeway, it happened again in the left turn lane so, i could not get over. i waited and restarted the car like before. i parked and let the car run for a few minutes. since then it has not happened but, this is a 2010 hyundai accent (hatchback) and i bought it not even 3 weeks prior to this incident. i took it back to the dealership and they could not find out what was wrong with it. they told me because they could not duplicate the problem, they were chasing a ghost and could not help me. i asked what if it happens again and leads to an accident. i was told they can't help me with that question because they could not find a problem in the car. they returned the car to me with nothing fixed and no answers. i do not know what lead up to this problem. i have not crashed or damaged this car in any way. if the dealership does not know what is wrong and how to keep this from happening again, how am i supposed to feel safe driving this car? *tr | |||