Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/17/2011 | 38000 | ||
| Unsafe hyundai manufacturer defect. better business bureau auto line arbitrator arthur c. devine has determined that hyundai has manufacturer defect of motor mounts. documents to the arbitrator indicate this is an unsafe condition in that the suspension could separate from the vehicle. hyundai is | |||
| 10/10/2011 | 37000 | ||
| Purchased approx aug 10 2011 from carmax. noticed vibration or shudder from steering wheel in park and idling, more pronounced on right side of engine, right side of car into back seat. some vibration and shudder while decelerating at speed and around 20 mph. took the car to hyundai lax los angeles around september 2011. they claimed the car had 4 motor mounts (engine and trans i assume) and that 2 of the mounts were bad. at different times they described the mounts as broken, cracked, and stretched. they installed the two mounts (lower front and back location to me) calling them revised. i asked to see the bad mounts but they did not show them to me. the repair reduced the side vibration by about 90% but the vibration was still there. the steering wheel vibration is unchanged. i immediately took it back to the dealer and also to hyundai vermont, los angeles. both service managers and technicians said the remaining vibration is normal (their words) but they put down on the repair sheet that the vibration was gone which was not true. i told them the vibration is not normal especially for a brand new car that costs over $12,000. they said all hyundai 4 cylinders have the same vibration. the vibration remains. i have read online two hyundai technicians who claim the vibration could be caused by defective upper engine mount, loose timing chain or belt, defective harmonic balancer. i have seen this week a video on the hyundai sonata and its vibration; my car makes the same vibration and noise, almost like one of the plugs is missing. (i had an engine diagnosis and it said all electrical is ok; no check engine codes are showing). i have also read about the september 26 recall of the hyundai sonata for vibration problems. i think the 2010 hyundai should also face recall since the dealer has admitted the vibration. | |||
| 05/28/2011 | 1200 | ||
| Tl* the contact owns a 2010 hyundai accent. the contact stated that the vehicle was taken to the dealer numerous times for the ignition, battery and problems with stalling. the dealer performed a diagnostic that located the failures at the battery cable, the ignition wiring system and the front suspension was corroded. in addition, the engine oil container and starter motor connector was also corroded. the dealer replaced the battery cable and several other unknown parts but the failure was not corrected and the vehicle continued to stall. the vehicle was not further repaired. the failure mileage was 1,200 and the current mileage was 3,000. kmj | |||
| 05/28/2011 | 1200 | ||
| Tl- the contact owns a 2010 hyundai accent. the contact stated that the vehicle was taken to the dealer numerous times for the ignition, battery and problems with stalling. the dealer performed a diagnostic that located the failures at the battery cable, the ignition wiring system and the front suspension was corroded. in addition, the engine oil container and starter motor connector was also corroded. the dealer replaced the battery cable and several other unknown parts but the failure was not corrected and the vehicle continued to stall. the vehicle was not further repaired. the failure mileage was 1,200 and the current mileage was 3,000. kmj | |||
| 05/28/2011 | 1200 | ||
| Tl-the contact owns a 2010 hyundai accent. the contact stated the vehicle was taken to the dealer numerous times for the ignition, the battery, and stalling. the dealer performed a diagnosed that located the failures at the battery cable, the ignition wiring system, and the vehicle front suspension was corroded, the engine oil container and starter motor connector also corroded. the dealer replaced the battery cable, and several other parts the contact did not have the name of the parts that was replace, but the failure was not corrected the vehicle continues to stall. the vehicle was not repaired the failure mileage was 1,200 and the current mileage was 3,000. li | |||