Hyundai Veracruz 2009

Model Veracruz made in 2009 by Hyundai got 18 consumer complains there is 1 recall as well as 14 service bulletins. Consumer complaints with reference, among others things, to electrical system, power train and unknown or other. Technical service bulletines regarding electrical system, engine and engine cooling and equipment. There was one recall concerning equipment . The car has one 3.8 engine.

Model 2009

Engine [L]CylindersTransmissionDriveEstimate MPG (city/highway/combined)Unadjusted MPG (city/highway/combined)FuelFuel costClassRelease date
3.8 6Lockup/automatic, 6 gearsF16/23/1819.5/31.7/23.5845Regular3419S.U.V. - 2WD25-Aug-08
3.8 6Lockup/automatic, 6 gears415/22/1818.8/30.6/22.7473Regular3419S.U.V. - 4WD25-Aug-08

Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
11E041000CURT MFG. INC. E (Equipment)239810/17/2011MFRHYUNDAI MOTOR COMPANY10/06/201110/06/2011
Defect SummaryCurt manufacturing is recalling certain tow package wiring harnesses, part number 56024, that connect tow vehicle lighting circuits to trailer lighting circuits sold for use on certain model year 2009 through 2011 hyundai veracruz and kia sorento vehicles. the units are not water-tight and moisture can seep into the converter module and defeat the module's internal circuit protection.
Consequence SummaryWithout the circuit protection, the module can overheat possibly resulting in a fire.
Corrective SummaryCurt manufacturing will notify owners and replace the tow package wiring harness. the remedy will be performed free of charge. the safety recall began on october 17, 2011. owners may contact curt manufacturing at 1-715 831-8713.
NotesThis recall only pertains to owners who purchased a curt mfg towing package as aftermarket equipment.owners should contact curtmfg and not their vehicle dealer to obtain the replacement wiring harness.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
SB-09-01-01706/01/200910030878Hyundai: some vehicles are equipped with an in car navigation system as part of the audio system. if a navigation system experiences lock up during operation, this bulletin describes the repair procedure necessary to reprogram the navigat12/16/2009
ENGINE AND ENGINE COOLING - ENGINE
SB-10-EM-00612/01/201010038212Hyundai: a revised procedure for replacing the timing chain tensioners. *rm06/10/2011
SB-10-EM-00612/01/201010038212Ready06/10/2011
TSB-10-FL-01008/01/201010034649Hyundai: dtc p2135/p0638 or cold engine rpm fluctuation; tps replacement and ecm update. some 2.7l, 3.3l or 3.8l engines in models identified in the applicability list may experience one or more of the conditions listed. *pe12/14/2010
TSB09-FL-003-210/01/200910032793Hyundai: some vehicles may experience a malfunction indicator lamp illuminated with the etc (electronic throttle control) system related dtc p2135 ( forced limited power) or dtc p0638 (power management). *pe05/24/2010
TSB-09-FL-003-104/01/200910029229Hyundai: mil on dtc p2135 or p0638 or cold engine rpm fluctuation- tps replacement & ecm update. some vehicles may experience either slight engine rpm fluctuation at cold warm up or malfunction indicator lamp illuminated with the etc (elec06/29/2009
TSB-09-FL-00302/01/200910028825Hyundai: some vehicles may experience a malfunction indicator lamp illuminated with the etc (electronic throttle control) system related dtc p2135 or dtc p0638. *pe06/01/2009
EQUIPMENT - ELECTRICAL
TSB09-FL-003-210/01/200910032793Hyundai: some vehicles may experience a malfunction indicator lamp illuminated with the etc (electronic throttle control) system related dtc p2135 ( forced limited power) or dtc p0638 (power management). *pe05/24/2010
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB-10-01-00601/01/201010033648Hyundai: some vehicles are equipped with an in car navigation system as part of the audio system. if a navigation system experiences lock up during operation, this bulletin describes the repair procedure necessary to reprogram the navigat09/01/2010
EQUIPMENT - OTHER - LABELS
TSB-10-GI-00104/01/201010034204Hyundai: label requirements for vehicle loading to comply with fmvss 110. effective 6/2/08, fmvss 110 (fmvss 110) sets a threshold for correcting load capacity information indicated on tire placards when vehicle weight has been increased10/25/2010
FUEL SYSTEM, GASOLINE
TSB-09-FL-003-104/01/200910029229Hyundai: mil on dtc p2135 or p0638 or cold engine rpm fluctuation- tps replacement & ecm update. some vehicles may experience either slight engine rpm fluctuation at cold warm up or malfunction indicator lamp illuminated with the etc (elec06/29/2009
STEERING
TSB-09-BE-003-409/01/200910031928Hyundai: steering wheel power tilt and telescope limit switch replacement service procedure. the service procedure to replace both the tilt limit switch and the telescope limit switch with replacement service parts. *pe01/27/2010
STEERING - WHEEL AND HANDLE BAR
TSB-09-BE-003-409/01/200910031928Hyundai: steering wheel power tilt and telescope limit switch replacement service procedure. the service procedure to replace both the tilt limit switch and the telescope limit switch with replacement service parts. *pe01/27/2010
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
TSB-09-01-00703/01/200910029171Hyundai: outside rearview mirror, puddle lamp replacement procedure. *pe06/22/2009

Consumer Complaints

Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
08/26/201117500
 While driving at 70 the car jerked, completely stopped accelerating. there was no response when pressing the gas pedal. luckily we were near an exit, we were not rear ended by a truck and were able shift lanes and to roll off and put our hazard lights on. after checking the engine, a local service mechanic was able to determine there was an error code related to the throttle control. on restarting the car the engine lights reset and the car ran normally. returning home we brought the car back to hyundai. we were told there was nothing they could do as there were no error codes in memory even though there was a technical service bulletin regarding the throttle sensor. i was told that they would not do anything until an error was recorded in the memory of the computer because hyundai usa would not cover anything under warranty. when i asked if it was likely to occur again, i was told it most likely would happen soon and too be careful. a month later it happened again traveling at about 65 mile per hour. this time there was no shoulder but i was able to partial pull of the road and put on my hazard lights as cars drove by and avoided hitting mine. this same situation occurred four (4) more times as i was able to get my car finally back home to the hyundai dealer to service the car. the hyundai dealer replaced both the throttle sensor and the pedal assembly. having researched the problem with acceleration, i have learned that many others have experienced this similar and potentially dangerous problem. after speaking with other hyundai service technicians i was told off the record that this was not an uncommon problem. as the throttle position sensor is less than $29 i am not sure why hyundai did not address this problem when i first brought the car or as a recall as the consequences could be much more serious.
POWER TRAIN
08/26/201117500
 While driving at 70 the car jerked, completely stopped accelerating. there was no response when pressing the gas pedal. luckily we were near an exit, we were not rear ended by a truck and were able shift lanes and to roll off and put our hazard lights on. after checking the engine, a local service mechanic was able to determine there was an error code related to the throttle control. on restarting the car the engine lights reset and the car ran normally. returning home we brought the car back to hyundai. we were told there was nothing they could do as there were no error codes in memory even though there was a technical service bulletin regarding the throttle sensor. i was told that they would not do anything until an error was recorded in the memory of the computer because hyundai usa would not cover anything under warranty. when i asked if it was likely to occur again, i was told it most likely would happen soon and too be careful. a month later it happened again traveling at about 65 mile per hour. this time there was no shoulder but i was able to partial pull of the road and put on my hazard lights as cars drove by and avoided hitting mine. this same situation occurred four (4) more times as i was able to get my car finally back home to the hyundai dealer to service the car. the hyundai dealer replaced both the throttle sensor and the pedal assembly. having researched the problem with acceleration, i have learned that many others have experienced this similar and potentially dangerous problem. after speaking with other hyundai service technicians i was told off the record that this was not an uncommon problem. as the throttle position sensor is less than $29 i am not sure why hyundai did not address this problem when i first brought the car or as a recall as the consequences could be much more serious.
UNKNOWN OR OTHER
08/16/201010388
 While driving, it felt like a jerk or shift in the engine two times and then the accelerator stopped working. i coasted into a parking lot and called a tow truck. not five minutes earlier i had been driving 65 miles an hour on interstate 35 - an extremely busy and fast-moving highway. if the problem had happened then, i have no doubt that a terrible accident would have been the result. the service representative at the hyundai dealership said it was probably the throttle position sensor and that this was a common problem. the sensor is being replaced as i type. i looked online on edmunds car space and found several other hyundai owners complaining of the same problem as far back as 2007 (probably even before). this is a life endangering problem that hyundai is apparently ignoring until owners bring in their vehicles.
WHEELS
10/20/201120040
 Tire valve w/tmps fails. this is a simple and very standard but critical component to maintaining tire air pressure. the valve broke off in the simple act of removing the cap to add air. break was the end of the the valve stem and prevent airing the tire. the hyundai dealership service department inspected all wheels and found two more caps which they refused to try to loosen since they were out of valves to replace. this service department seemed to recognize their effort would likely have same result. they seemed to know this is a problem. a quick internet search shows this to be a common experience. the ability to pressurize the tire is a routine maintenance task which must have robust tire valve, since tire pressure is critical safety requirement. the typical user is very use to removing a tire valve cap and not have a problem. the valve design being used by hyundai appears to be common design for many models/years. this is a very serious problem with a design for a critical safety component. this needs to be investigated and immediate corrective action taken.

Car dealers selling

StateCityZipNamePhone
AKAnchorage99518LITHIA IMPORTS OF ANCHORAGE, INC.
ALANNISTON36202MORGAN HUCKABY AUTOMOTIVE, INC.236-7651
ALAUBURN36830HYUNDAI OF AUBURN, LLC3210777
ALBIRMINGHAM35203JIM BURKE AUTOMOTIVE, INC.324-3371
ALHUNTSVILLE35816BENTLEY AUTO, INC.
ALMontgomery36116SAI MONTGOMERY CH, LLC
ARSherwood72124CRAIN H LLC
AZAvondale85323GERMAIN OF AVONDALE LLC388-5800
AZGilbert85296SAN TAN HYUUNDAI INC558-4001
AZScottsdale85257PITRE ISUZU-SUBARU-HYUNDAI OF SCOTTSDALE, INC.
AZTEMPE85284HYUNDAI OF TEMPE, LLC961-4800
AZTUCSON85705JIM CIICK, INC.884-4100
CACarlsbad92008CARLSBAD HYUNDAI LLC929-4900
CAGLENDORA91740SEIDNER-MIIIER AUTOMOTIVE, INC.394-3500
CALoma Linda92354RUSNAK CORPORATION
CALONG BEACH908074321HARBOR CHEVROLET CORPORATION4263341
CANational City91950FRANK MOTORS, INC.474-5502
CAOntario91761ROMERO MOTORS CORPORATION390-8484
CASunnyvale94087SUNNYVALE IMPORTS, INC.738-1001
CATHOUSAND OAKS91362WESTLAKE IMPORTS, INC.4952193
COCentennial80112ARAPAHOE HYUNDAI LLC539-1700
COColorado Springs80905PHIL LONG HYUNDAI OF MOTOR CITY LLC5757600
COCOLORADO SPRINGS80920PHIL LONG HYUNDAI OF CHAPEL HIIIS, LLC
COgolden80401GOLDEN AUTOMOTIVE GROUP LLC2154229
COLittleton80121INTEGRITY MOTORS, LTD.795-1100
COWestminster80234J.R. MOTORS COMPANY NORTH4600102
CTDanbury6810DANBURY FAIR HYUNDAI, LLC
CTHARTFORD6120AUTOWORLD AUTOMOTIVE SUPERSTORES, INC.2401700
CTPlainfield6374IRONHORSE AUTO, INC564-4014
CTTORRINGTON6790TORRINGTON HYUNDAI, INC.489-0471
CTWATERBURY6708BRASS CITY HYUNDAI, LLC
DENewark19711WIIIIAM H. PORTER, INC.4536800
FLCoconut Creek33073COCONUT CREEK AUTOMOTIVE, LLC283-1000
FLDavie33331RICK CASE DAVIE, LLC364-3021
FLDELAND32720A&D AUTOMOTIVE, LLC626-5200
FLFORT MYERS33966O'BRIEN IMPORTS OF FT. MYERS, INC.935-1305
FLGainesville32609GAINESVIIIE AUTOMOTIVE, INC.3724251
FLmiami33169WIIIIAM LEHMAN BUICK, INC.6546293
FLMIAMI33014POTAMKIN HYUNDAI, INC.728-5000
FLNew Port Richey34652HYUNDAI OF NEW PORT RICHEY, LLC5690999
FLSt Petersburg33733CROWN AUTO DEALERSHIPS, INC.5277151
FLWESLEY CHAPEL33543HYUNDAI OF WESLEY CHAPEL, LLC5690999
GAATLANTA30341JIM ELIIS VOLKSWAGEN, INC.454.6789
GADULUTH30096RICK CASE CARS, INC.476-2800
IADAVENPORT52806LEEP HYU LLC445-4180
IADubuque52002DAN KRUSE PONTIAC, INC.583-7345
IASioux City51101ZOOK HYUNDAI277-3221
IDPOCATELLO83204LITHIA OF POCATELLO, INC
ILALGONQUIN60102ROSEN HYUNDAI OF ALGONQUIN, LC8546700
ILAurora60504GARTNER BUICK, INC.8512500
ILCALUMET CITY60409ED NAPLETON CALUMET CITY IMPORTS, INC.
ILDECATUR62521BOB BRADY AUTO MALL, INC.876-3800
ILDes Plaines60018MIZE IMPORT GROUP, INC.
ILDOWNERS GROVE60515DOWNERS GROVE IMPORTS, LTD
ILGlenview60025LOREN HYUNDAI, INC.729-8900
ILGURNEE60031ROHR-GURNEY MOTORS, INC2491300
ILHodgkins60525ETTLESON HYUNDAI LLC7084910200
ILMatteson60443HYUNDAI OF MATTESON LLC9836500
ILNorth Aurora60542GERALD HYUNDAI, INC.9078500
ILO'FALLON62269AUFFENBERG HYUNDAI, INC.6242277
ILtinley park60477WATSON FAMILY HYUNDAI, INC.4447100
INFort Wayne46825GLENBROOK DODGE INC.484-9531
INMISHAWAKA46545GURLEY-LEEP BUICK GMC TRUCK, INC.2720990
KSWichita67207SCHOLFIELD BROS. INC858-6800
KYALEXANDRIAKERRY CHEVROLET, INC.635-6400
KYASHLAND41102JIM FANNIN MOTORS, INC.9299000
KYLouisville40222FARMER H, LLC894-3400
KYPIKEVILLE41501DESKINS MOTOR COMPANY, INC4371300
LACOVINGTON70433EDDIE TOURELLE'S NORTHPARK NISSAN, INC.8920079
LALake Charles70607NAVARRE CHEVROLET, INC.3101074
MAHolyoke1040GARY ROME HYUNDAI, INC.5364328
MARAYNHAM2717MRD CORPORATION8247600
MDBEL AIR21014BEL AIR NISSAN/SUBARU, INC.8791133
MDCATONSVILLE21228ANTWERPEN HK, INC.7473333
MDCLARKSVILLE21029ANTWERPEN HYUNDAI, INC5315701
MDCOLLEGE PARK20740IMPORTED CARS OF MARYLAND, INC.
MDDundalk21222THOMPSON LINCOLN-MERCURY, INC.288 5700
MDGLEN BURNIE21061BOB BELL FORD766-3600
MDHagerstown21740MASSEY, INC.7396756
MDKensington20895COLONIAL DODGE, INC881-4000
MDMarlow Heights20748POHANKA HYUNDAI, INC.423-1100
MDSalisbury21801POHANKA OF SAIISBURY, INC.7496660
MESACO4072STARETZ, LLC2826161
MIGrand Rapids49512FOX MOTOR GROUP, LLC9425000
MIKALAMAZOO49009TRANSIT, LLC.3426600
MNBloomington55431SECOND RICHFIELD MOTORS, LLC881-5100
MNINVER GROVE HEIGHTS55124TWIN CITIES HYUNDAI, LLC2044400
MNrochester55901ADAMSON MOTORS, INC.2894004
MNWaite Park56387ST CLOUD HYUNDAI LLC2518200
MOBallwin63011DICK DEAN ECONOMY CARS, INC.5910500
MOST. PETERS63376ST. CHARLES NISSAN, INC.
NCASHEVILLE28805ASHEVIIIE AUTOMOTIVE GROUP, LLC2984911
NCMATTHEWS28105KEFFER OF INDEPENDENCE, LLC7144700
NHBelmont3220BELKNAP HYUNDAI LLC581-7133
NHManchester3103KELLER STREET MOTORS, L.P.634-0520
NHSalem3079Salem Ford LLC8989766
NJAvenel7001ROUTE ONE CORPORATION815-2373
NJAvenel7001SANSONE NISSAN, INC.815-2373
NJBURLINGTON8016DODGE CITY, INC.8712800
NJDenville7068HYUNDAI MOTORS OF MORRIS COUNTY, INC.366-7777
NJHackettstown7840BP AUTO GROUP, LLC850-0050
NJMAHWAH7430LIBERTY HYUNDAI, LLC529-2400
NJMARLTON8053BURNS PONTIAC-GMC TRUCK, INC.983-6060
NJMILLVILLE8332QUAIITY LINCOLN MERCURY HYUNDAI, INC.3273000
NJmonmouth junction8852EDISON MOTOR CARS, INC.821-4000
NJShrewwbury7702CIRCLE CHEVROLET CO., INC.7413130
NJToms River8753LESTER GLENN BUICK349-4200
NJToms River8050LESTER GLENN BUICK, INC.349-4200
NJTrenton8638COLONIAL CADIIIAC HYUNDAI, INC.8833500
NJunion7083MAXON HYUNDAI, INC.8515500
NMALBUQURQUE87114LARRY H. MIIIER CORPORATION COORS ROAD7927030
NVHENDERSON89015HENDERSON HYUNDAI SUPERSTORE, INC.565-1500
NYBeacon12508HEALEY HYUNDAI, INC.8311990
NYBRONX10469CITY WORLD IMPORTS, INC6557000
NYGoshen10924SURESKY HYUNDAI INC.2945177
NYHICKSVILLE11801SYOSSET HYUNDAI, LLC4657000
NYJAMAICA11432THOMAS NEMET5235858
NYNew Rochelle10801JM MOTOR HOLDINGS NR 125-139, LLC6548300
NYSCHENECTADY12304FUCCIIIO IINCOLN MERCURY, INC.382-0274
NYSTATEN ISLAND10305MANFREDI CADIIIAC, INC.979-0934
NYVALLEY STREAM11580SOUTH SHORE HYUNDAI LLC561-8770
NYWEST ISLIP11795AUTO-MALL HYUNDAI, INC.5870700
NYWhite Plains10601HYUNDAI OF WHITE PLAINS LLC2200360
NYYorkville13495CARBONE HYUNDAI LLC736-8356
OHCINCINNATI45249COLUMBIA OLDSMOBILE, INC.489-2000
OHCINCINNATI45232SUPERIOR HYUNDAI WEST, LLC
OHColumbus43227RICART PROPERTIES, INC.
OHCOLUMBUS43228SAI COLUMBUS MOTORS, LLC
OHmarion43302MATHEWS KENNEDY FORD LINCOLN MERCURY, INC.3873673
OHPerrysburg43551TAYLOR HYUNDAI, INC.9318000
OHStreetsboro44241GREAT LAKES HYUNDAI, INC.422-1212
OKMidwest City73140AUTOMAX USED CARS, LLC6064000
ORBEND97701Jim Smolich Motors, Inc.3891181
ORHILLSBORO97123J.K. AUTOMOTIVE LLC6406401
ORPORTLAND97233REY REECE DEALERSHIPS, INC.5032563700
ORsalem97302WITHNELL MOTOR COMPANY3640184
PABEAVER FALLS15010BOWSER HYUNDAI, LLC847-1703
PADOWNINGTOWN19335COLONIAL HYUNDAI OF DOWNINGTOWN, LLC269-5488
PADOYLESTOWN18901FRED BEANS FORD, INC.348-2900
PALANGHORNE19047MCCAFFERTY HYUNDAI SALES, INC.9458000
PALIMERICK19468POTTSTOWN AUTO ENTERPRISES, INC
PAMonroeville15146COCHRAN PONTIAC,INC373-3333
PAUniontown15401AUTO LAND SELECT CARS, INC4379999
PAWest Chester19382DISKIN MOTORS, INC.3993100
PAwexford15090WRIGHT HYUNDAI, INC.935-6650
PAWILLIAMSPORT17701FAIRFIELD AUTO GROUP, INC.567-2000
PAYork17402JACK GIAMBALVO HYUNDAI7552944
SCColumbia29210JIM HUDSON CARS, LLC7991234
SCFORT MILL29716T&S OF SOUTH CAROIINA, INC.3969000
TNALCOA37701TWIN CITY HYUNDAI, INC970-0020
TNFRANKLINFRANKIIN AUTOMTIVE INVESTMENTS, LLC591-6202
TNKNOXVILLE37923GRAYSON HYUNDAI, LLC693-4550
TXArlington76017VANDERGRIFF HYUNDAI IL, LP5576700
TXCarrollton75006VAN HYUNDAI II, LP5124200
TXCONROE77301JOHN WIESNER, INC.7568161
TXEL PASO79925SOUTHWEST HYUNDAI LP881-0300
TXGRANBURY76049JERRY DURANT HYUNDAI, LLC2795800
TXGreenville75402WILCARS, LP455-4949
TXHouston77090POTAMKIN NORTH FREEWAY HY, L.P.446-4030
TXHOUSTON77065HUB BUICK COMPANY894-5200
TXHOUSTON77094HUB HYUNDAI KATY, INC.894-5200
TXHumble77338POTAMKIN HUMBLE HY, LP644-4000
TXIrving75062FREEMAN INVESTMENT COMPANY, LP815-2750
TXlubbock79414Lubbock Motors-SH, Inc..7932727
TXMCKINNEY75070HUFFINES HYUNDAI MCKINNEY, L.P.
TXMESQUITE75150FENTON MOTORS OF DALLAS, INC.2218000
TXnorth richland hills76180SOUTHSIDE DODGE SALES, INC.548-4040
TXPlano75075HUFFINES CHRYSLER-PLYMOUTH, INC.867-5000
TXROUND ROCK78680CLASSIC SPECIAL HYUNDAI, LTD8074500
UTSANDY84070KETECH LLC
VAALEXANDRIA22301ALEXANDRIA HYUNDAI, LLC5356840
VAChesapeake23320PRIORITY GREENBRIER AUTOMOTIVE, INC.3665000
VAFAIRFAX22030FAIRFAX HYUNDAI, INC.3520444
VAFredericksburg22408POHANKA AUTO CENTER, INC.898-5200
VAMANASSAS20165BROWN'S MANASSAS HYUNDAI LLC3619600
VARichmond23235CAVAIIER HYUNDAI, INC.276-0300
VARICHMOND23294WBM, INC.7557777
VAWilliamsburg23188CS&J ENTERPRISES, INC.5649700
VAWinchester22601MIIIER AUTO SALES, INC.
VTBARRE5641MIDSTATE DODGE LLC4790586
WARenton98055LITHIA HYR, INC.
WASPOKANE VALLEY99212FOURTH LETTER T, LLC9221450
WISheboygan53081VAN HORN HYUNDAI, INC.4573608
WIWest Allis53227ARROW DIVERSIFIED ENTERPRISES, INC.329-3100

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