Infiniti Ex35 2008
Model Ex35 made in 2008 by Infiniti got 19 consumer complains there are 3 recalls as well as 26 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and steering. Technical service bulletines regarding air bags, electrical system and engine and engine cooling. There were some recalls concerningair bags, equipment. The car has one 3.5 engine.
Model 2008
Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
---|---|---|---|---|---|---|---|---|---|
3.5 | 6 | Semiautomatic, 5 gears | R | 17/24/19 | 20.6662/33.3535/24.9343 | Premium | 2367 | SMALL STATION WAGONS | 21-Dec-07 |
3.5 | 6 | Semiautomatic, 5 gears | 4 | 16/23/19 | 20.2/32.3795/24.3159 | Premium | 2367 | SMALL STATION WAGONS | 21-Dec-07 |
Recalls
Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
AIR BAGS | ||||||||||||||||
08V521000 | NISSAN NORTH AMERICA, INC. | from 11/05/2007 to 11/14/2008 | V (Vehicle) | 204361 | 11/04/2008 | MFR | NISSAN NORTH AMERICA, INC. | 10/07/2008 | 10/07/2008 | |||||||
Defect Summary | Nissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350z, 350z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 g35 sedan, my 2008 g37 coupe and ex35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. a varistor in the ocs control unit located in the passenger seat cushion may have been manufactured out of specification. under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu). | |||||||||||||||
Consequence Summary | This could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash. | |||||||||||||||
Corrective Summary | Dealers will test the signal between the ocs and acu systems using a special tool to check that it is functioning as designed. if necessary, the seat cushion (containing ocs hardware) will be replaced with a new one manufactured to specification. the recall began on november 4, 2008. owners may contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200. | |||||||||||||||
Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
08V066000 | NISSAN NORTH AMERICA, INC. | to 01/24/2008 | V (Vehicle) | 16365 | 02/19/2008 | MFR | NISSAN NORTH AMERICA, INC. | 02/12/2008 | 02/12/2008 | |||||||
Defect Summary | Nissan is recalling 16,365 my 2008 infiniti ex35 and my 2009 nissan murano vehicles. due to incorrect software programming, the air bag control unit (acu) may cause the passenger air bag not to operate as designed if the vehicle battery becomes significantly discharged. | |||||||||||||||
Consequence Summary | This could result in the passenger air bag not inflating in a crash in which it was designed to do so, and increasing the risk of injury. | |||||||||||||||
Corrective Summary | Dealers will reprogram the acu in affected vehicles. the recall began on february 19, 2008. owners may contact infiniti at 1-800-662-6200 or nissan at 1-800-647-7261. | |||||||||||||||
Notes | Nissan recall no. p8201.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
EQUIPMENT | ||||||||||||||||
09E050000 | CURT MFG. INC. | E (Equipment) | 110 | 08/14/2009 | MFR | NISSAN NORTH AMERICA, INC. | 08/10/2009 | 08/10/2009 | ||||||||
Defect Summary | Curt is recalling certain class 1 receiver hitches, p/n 11500, manufactured between march 26, 2008 and march 12, 2009, sold as aftermarket equipment for use on model year 2008 through 2010 nissan infiniti ex35 vehicles. when the hitch is loaded to the maximum rating, the bumper structure of the vehicle may pull away from the vehicle frame. | |||||||||||||||
Consequence Summary | A vehicle crash can occur should the towed vehicle separate from the towing vehicle while in operation. | |||||||||||||||
Corrective Summary | Curt mfg will notify owners and replace the hitches free of charge. the safety recall began on august 14, 2009. owners may contact curt mfg toll-free at 1-800-738-7213. | |||||||||||||||
Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . |
Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
---|---|---|---|---|---|
AIR BAGS | |||||
ITB-08-024A | 07/21/2008 | 10032305 | Infiniti: srs precautions during service. included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. improper maintenance | 03/03/2010 | |
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
ITB08-024A | 07/21/2008 | 10025521 | Srs precautions during service; incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all infiniti models with the srs systems. *pe | 08/15/2008 | |
ELECTRICAL SYSTEM - BATTERY | |||||
ITB-09-020 | 04/06/2009 | 10030145 | Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe | 08/07/2009 | |
ELECTRICAL SYSTEM - BATTERY - CABLES | |||||
ITB-09-020 | 04/06/2009 | 10030145 | Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe | 08/07/2009 | |
ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
ITB12-018 | 04/10/2012 | 10043948 | Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js | 05/02/2012 | |
ELECTRICAL SYSTEM - SOFTWARE | |||||
ITB-11-049-B | 07/06/2012 | 10044526 | Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe | 07/11/2012 | |
ENGINE AND ENGINE COOLING - ENGINE | |||||
ITB-11-018 | 03/02/2011 | 10038367 | Ready | 06/15/2011 | |
ITB-11-018 | 12/08/2011 | ITB-11-018A | 10038367 | Nissan: there may be any of the following complaints: engine hesitation at idle, engine speed drops lower than expected, or engine shuts down at idle. *rm updated 12/13/11. *pe | 06/15/2011 |
ITB-11-018 | 03/02/2011 | 10038367 | Nissan: there may be any of the following complaints: engine hesitation at idle, engine speed drops lower than expected, or engine shuts down at idle. *rm | 06/15/2011 | |
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
ITB-09-062 | 11/17/2009 | 10032524 | Infiniti: vent control valve replacement. no applied vehicles affected: all models; no model years listed. *pe | 04/09/2010 | |
ITB 05-051 | 07/21/2008 | 10025704 | Air flow meter service. *pe | 09/02/2008 | |
EXTERIOR LIGHTING | |||||
ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
EXTERIOR LIGHTING - BRAKE LIGHTS | |||||
ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
EXTERIOR LIGHTING - HEADLIGHTS | |||||
ITB-10-027 | 04/27/2010 | 10032994 | Infiniti: a xenon headlamp is not functioning because of an issue inside the headlamp assembly (an internal issue). refer to the appropriate service manual, follow the diagnostic and repair information for xenon headlamps. *pe | 06/21/2010 | |
ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES | |||||
ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
EXTERIOR LIGHTING - TAIL LIGHTS | |||||
ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
SB-ITB-09-013 | 04/16/2009 | 10032427 | Infiniti: on certain 2008 ex vehicles, when certain fuel blends are used, the fuel pump assembly may begin to emit a buzzing noise noticeable at the rear of the cabin. this noise does not affect vehicle performance. *pe | 03/24/2010 | |
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||||
SB-ITB-09-013 | 04/16/2009 | 10032427 | Infiniti: on certain 2008 ex vehicles, when certain fuel blends are used, the fuel pump assembly may begin to emit a buzzing noise noticeable at the rear of the cabin. this noise does not affect vehicle performance. *pe | 03/24/2010 | |
ITY/WIPER (PWS) | |||||
ITB-09-011-A | 08/27/2012 | 10047039 | Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models | 11/05/2012 | |
LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
ITB08-022 | 04/28/2008 | 10024688 | Infiniti; special automatic transmission fluid requirement. 2004 to current infinit vehicles. *nj | 05/06/2008 | |
STEERING | |||||
SB-ITB-09-014 | 04/16/2009 | 10032426 | Infiniti: some model year ex vehicles and model year fx vehicles, the steering column comfort adjustment features (tilt and telescopic) may stop working. this issue does not affect one's ability to steer the vehicle. *pe | 03/24/2010 | |
STEERING - COLUMN | |||||
SB-ITB-09-014 | 04/16/2009 | 10032426 | Infiniti: some model year ex vehicles and model year fx vehicles, the steering column comfort adjustment features (tilt and telescopic) may stop working. this issue does not affect one's ability to steer the vehicle. *pe | 03/24/2010 | |
STRUCTURE - BODY - DOOR | |||||
ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
ITB-09-050 | 09/29/2009 | 10031304 | Infiniti: tire pressure monitoring system (tpms) warning light on/blinking. no models or model years listed. *pe | 01/04/2010 |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
AIR BAGS | |||
11/14/2012 | 82000 | 1 | |
The dash board airbag warning light started flashing. it stayed flashing for a few weeks, so i took it to an infiniti dealership. the dealership told me there was some type of communication problem between the acu and ocs units, located under the passenger seat. they said they couldn't tell any more than that, and would try replacing the acu first (this cost me over $1000). they then said if the flashing light came back, the next step would cost me over $3200 (replacing the ocs, i guess). i then looked online for others with this problem, as this part is inside the car, and wasn't damaged in any way (i have the old part, looks in perfect condition), so i was suspicious that this was a manufacturer's defect. to my surprise, when i searched for 2008 infiniti ex35, i found not one, but *three* recalls for passenger seat acu/ocs problems! when i asked the dealership why my repairs weren't covered under one of those recalls, they insisted there were *no* recalls for my vin. thus started my education about vin specific recalls. so naturally, i asked why my vin wasn't included in any of these recalls - they answered we don't know. so, i asked, who knows? they then directed me to you (the nhtsa), which puzzled me, as i expected it was nissan itself which decides what vin's are covered and which are not - the nissan representatives i spoke to insisted this wasn't the case. so, my complaint is: my vin should be covered by (one of) these recalls. i find it extremely unlikely that my acu failed because of wear and tear. i believe there is a common problem(s) underlying these recalls, which also affected my car. a manufacturer's problem. *tr | |||
07/31/2012 | 52000 | 1 | |
The 2008 infiniti ex35 was struck by a car (honda accord) going through a red light. initial contact on the driver side of the car - all side airbags deployed. the infiniti then hit a brick column supporting a building with full frontal impact between the headlights. the front air bags did not deploy. the car was a complete loss - $26,000. the driver suffered a fractured vertebrae and concussion and multiple bruises. this complaint is for the front airbags that did not deploy. *tr | |||
07/31/2012 | 52000 | ||
The 2008 infinit ex35 was struck by a car (honda accord) going through a red light. initial contact on the driver side of the car - all side airbags deployed. the infiniti then hit a brick column supporting a building with full frontal impact between the headlights. the front air bags did not deploy. the car was a complete loss - $26,000. the driver suffered a fractured vertabrae and concussion and multiple bruises. this complaint is for the front airbags that did not deploy. | |||
ELECTRICAL SYSTEM | |||
08/08/2011 | 44000 | ||
Tl-the contact owns a 2008 infiniti ex35. the contact stated that the driver rear seat caught fire while the vehicle was parked in the garage. the contact also stated that the driver rear tire exploded. the fire department was called to the scene. the manufacturer investigated and concluded that the fire was not caused by a manufacturer defect. the contact | |||
08/08/2011 | 44000 | ||
Tl-the contact owns a 2008 infinity ex35. the contact stated that the vehicle left rear seat; driver side caught fire while the vehicle was parked in the garage. the left rear tire also exploded. the garage door was burnt. the fire department was present. the manufacturer investigated and concluded that the fire was not cause by a manufacturer defect. the contact insurance company believes that the fire initiated at a defective wiring harness located in the motor area. the vehicle was destroyed. the failure and current mileage was 44,000. li | |||
STEERING | |||
08/02/2010 | 19087 | ||
Lost steering completely. steering wheel would rotate 360 degrees freely without affecting wheels. while driving down road at approximately 40 miles per hour, began to have play in steering wheel. slowed down while play worsened.. lost steering and stopped at an intersection. had no steering whatever; steering wheel would free spin 360 degrees. vehicle towed to dealership | |||
VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
12/27/2009 | 36500 | 1 | |
I have an ex 35 infinity that has smart cruise control. i had been using the cruise control for the previous approx. 5 hrs while i was driving on the expressway coming home from fl at about 75mph., the cruise control suddenly stopped working and started flashing with limited power going to the car.. this resulted in a sudden deceleration of the car and i almost was hit by the car behind me. this happened 2 more times-with me again starting the cruise control and the resulting deceleration. i did not use the cruise control for the rest of the trip. i had experienced the same problem a year ago. both times i took the car back to the infinity dealer. the 1st time, i was told that the sensor was dirty and they cleaned it-but really didn't find anything. this time i was told that they did notice that there was a cruise control stoppage in the electrical data-but that again the problem was that the sensor was dirty. i had just had my car washed and found this explanation strange. this dirty sensor is under the front grill. it can not be cleaned by a car wash-nor is there any warning that the sensor is dirty and that the cruise is not working properly. this intelligent cruise control also slows you down suddenly at times when you are trying to pass another car due to the side sensors. i have been told by the infinity dealer that there is nothing that can be done. i have no idea if the cruise control, is now working property. i am very hesitant to try it again for fear of an accident. it is extremely scary to be going 75mph and suddenly your speed drops unexpectedly. please try to help me. *tr | |||
VISIBILITY | |||
02/28/2012 | 49000 | ||
Tl* the contact owns a 2008 infiniti ex-35. the contact stated that the rear view mirrors created blind spots. the blind spots caused an obstruction and the contact was unable to see an oncoming vehicle and caused a crash. the front driver side of the contact's vehicle crashed into the front passenger side of another vehicle. the contact stated that the side view mirrors were too large and prevented him from seeing to the right or left. the contact was able to drive the vehicle home. the failure and the current mileage was 49,000. | |||
02/28/2012 | 49000 | ||
Tl- the contact owns a 2008 infiniti ex-35. the contact stated that the rear view mirrors created blind spots. the blind spots caused an obstruction and the contact was unable to see an oncoming vehicle and caused a crash. the front driver side of the contact's vehicle crashed into the front passenger side of another vehicle. the contact stated that the side view mirrors were too large and prevented him from seeing to the right or left. the contact was able to drive the vehicle home. the failure and the current mileage was 49,000. kmj | |||
02/28/2012 | |||
Tl- the contact owns a 2008 infinti ex35. the contact satted the rear view mirrors on the vehicle create blind spots. the blind spot cause the contact not to see an oncoming vehicle and caused an accident. the front driver side of the contacts vehicle hit the front passenger side of the other vehicle. the contact feels the side view mirrors are to big and prevents the driver from cleanly seeing to the right or left. the contact was able to drive the vehicle home. the failure mileage and current mileages were 49,000.rl |