Infiniti Ex35 2010
Model Ex35 made in 2010 by Infiniti got 30 consumer complains there is 1 recall as well as 18 service bulletins. Consumer complaints with reference, among others things, to fuel/propulsion system, power train and unknown or other. Technical service bulletines regarding air bags, electrical system and equipment. There was one recall concerning equipment . The car has one 3.5 engine.
Model 2010
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| 3.5 | 6 | Semiautomatic, 5 gears | R | 17/24/19 | 20.6/33.3/24.8679 | GP | 2209 | Small Station Wagons | 22/09/2009 |
| 3.5 | 6 | Semiautomatic, 5 gears | A | 16/23/19 | 20.2084/32.349/24.3148 | GP | 2209 | Small Station Wagons | 22/09/2009 |
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 09E050000 | CURT MFG. INC. | E (Equipment) | 110 | 08/14/2009 | MFR | NISSAN NORTH AMERICA, INC. | 08/10/2009 | 08/10/2009 | ||||||||
| Defect Summary | Curt is recalling certain class 1 receiver hitches, p/n 11500, manufactured between march 26, 2008 and march 12, 2009, sold as aftermarket equipment for use on model year 2008 through 2010 nissan infiniti ex35 vehicles. when the hitch is loaded to the maximum rating, the bumper structure of the vehicle may pull away from the vehicle frame. | |||||||||||||||
| Consequence Summary | A vehicle crash can occur should the towed vehicle separate from the towing vehicle while in operation. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners and replace the hitches free of charge. the safety recall began on august 14, 2009. owners may contact curt mfg toll-free at 1-800-738-7213. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| ITB-08-024A | 07/21/2008 | 10032305 | Infiniti: srs precautions during service. included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. improper maintenance | 03/03/2010 | |
| ELECTRICAL SYSTEM | |||||
| ITB-11-034 | 07/21/2011 | 10040028 | Ready | 08/12/2011 | |
| ITB-11-034 | 07/21/2011 | 10040028 | Nissan service campaign: see document search button for owner letter. there may be water entry into a wire harness which could cause the engine to not start or a warning light is on when no warning issue exists. 2009-2010 ex35. *rm | 08/12/2011 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| ITB12-018 | 04/10/2012 | 10043948 | Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js | 05/02/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| ITB-11-049-B | 07/06/2012 | 10044526 | Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe | 07/11/2012 | |
| ITB-11-046 | 08/31/2011 | 10041565 | Infiniti: navigation update software for call waiting function. *pe | 10/05/2011 | |
| ITB-10-031A | 03/23/2011 | 10038577 | Nissan service campaign: see document search button for owner letter. a software problem is causing the navigation, ipod, and mobile phone functions to be inoperative. *rm | 06/21/2011 | |
| ITB-10-031A | 03/23/2011 | 10038577 | Ready | 06/21/2011 | |
| ITB-10-007A | 02/08/2010 | 10032446 | Infiniti: voluntary service campaign on certain model vehicles for the intelligent cruise control (icc) system. on the affected vehicles, due to a software irregularity, the icc may turn off inappropriately. csc letter was rec'd. | 03/26/2010 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| ITB-10-031A | 03/23/2011 | 10038577 | Nissan service campaign: see document search button for owner letter. a software problem is causing the navigation, ipod, and mobile phone functions to be inoperative. *rm | 06/21/2011 | |
| ITB-10-031A | 03/23/2011 | 10038577 | Ready | 06/21/2011 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| ITB-09-062 | 11/17/2009 | 10032524 | Infiniti: vent control valve replacement. no applied vehicles affected: all models; no model years listed. *pe | 04/09/2010 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| ITB-10-027 | 04/27/2010 | 10032994 | Infiniti: a xenon headlamp is not functioning because of an issue inside the headlamp assembly (an internal issue). refer to the appropriate service manual, follow the diagnostic and repair information for xenon headlamps. *pe | 06/21/2010 | |
| ITY/WIPER (PWS) | |||||
| ITB-09-011-A | 08/27/2012 | 10047039 | Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models | 11/05/2012 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
| STRUCTURE - BODY - DOOR | |||||
| ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| ITB-09-050 | 09/29/2009 | 10031304 | Infiniti: tire pressure monitoring system (tpms) warning light on/blinking. no models or model years listed. *pe | 01/04/2010 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| ITB-10-007A | 02/08/2010 | 10032446 | Infiniti: voluntary service campaign on certain model vehicles for the intelligent cruise control (icc) system. on the affected vehicles, due to a software irregularity, the icc may turn off inappropriately. csc letter was rec'd. | 03/26/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 06/15/2010 | 25000 | ||
| Tl- the contact owns a 2010 infiniti ex35. the contact stated that while pumping gas the pump did not shut off causing the fuel to overflow out of the tank onto the floor. the vehicle was taken to the dealer for inspection ad they stated that they had never heard of anything like that. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 25,000. ap | |||
| POWER TRAIN | |||
| 10/13/2012 | 6874 | ||
| Tl* the contact owns a 2010 infiniti fx35. the contact stated that while driving approximately 40 mph, the vehicle would not respond to acceleration attempts. after continually depressing the accelerator pedal, the vehicle jerked forward and then lunged in reverse. the vehicle then suddenly and rapidly accelerated. the failure recurred while the contact was driving at various speeds intermittently. the vehicle was taken to an independent mechanic for diagnostic testing. the contact was not aware of the repair necessary to remedy the failure. the vehicle was not repaired. the approximate failure mileage was 6,874. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 09/20/2010 | 6000 | ||
| Tl*the contact owns a 2010 infiniti ex35. the contact stated that when he shifted into sports mode, the vehicle stopped moving. the failure occurred twice. he had to quickly shift back to drive in order to avoid a crash. the vehicle was taken to an authorized dealer who stated they could not duplicate the failure. the failure also occurred when he shifted from park to drive. he was forced to shift into park gear, turn the vehicle off and try again. the vehicle had not been repaired. the contact called the manufacturer and filed a complaint. the current mileage was approximately 12,700. the failure mileage was approximately 6,000. | |||
| 09/20/2010 | 6000 | ||
| Tl-the contact owns a 2010 infiniti ex35. the contact stated that when he shifted to sports mode, the vehicle stopped moving. the failure occurred twice. he had to quickly shift back to drive mode to avoid a crash. the vehicle was taken to an authorized dealer who stated that they could not duplicate the failure. the failure also occurred when he shifted from park to drive, the vehicle would not move. he had to shift back to park, turn the vehicle off and try again to drive forward. the vehicle had not been repaired. the contact called the manufacturer and filed a complaint. the current mileage was approximately 12,700. the failure mileage was approximately 6,000-bk | |||
| 04/23/2011 | 12452 | ||
| My vehicle (infiniti ex 35, 2010) stops repeatedly while in ds mode. i have documented 11 instances when this vehicle stopped including today. the vehicle is currently with the dealership in alexandria virginia. | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 09/20/2010 | 6000 | ||
| Tl*the contact owns a 2010 infiniti ex35. the contact stated that when he shifted into sports mode, the vehicle stopped moving. the failure occurred twice. he had to quickly shift back to drive in order to avoid a crash. the vehicle was taken to an authorized dealer who stated they could not duplicate the failure. the failure also occurred when he shifted from park to drive. he was forced to shift into park gear, turn the vehicle off and try again. the vehicle had not been repaired. the contact called the manufacturer and filed a complaint. the current mileage was approximately 12,700. the failure mileage was approximately 6,000. | |||
| 04/23/2011 | 12452 | ||
| My vehicle (infiniti ex 35, 2010) stops repeatedly while in ds mode. i have documented 11 instances when this vehicle stopped including today. the vehicle is currently with the dealership in alexandria virginia. | |||
| UNKNOWN OR OTHER | |||
| 09/01/2011 | |||
| Side mirrors are hindering sight - very large blind spot on each side. i have almost hit people in intersections. the mirrors are too large and it a very dangerous design flaw | |||
| 09/01/2010 | 4000 | ||
| I am having 'accelerator lag'; many times when i try to accelerate the car from a stop, it will move very slow. this is very dangerous when i am pulling out in fast traffic. i tried to have this repaired at my dealer, but they said they had no fix for this. | |||
| 01/20/2010 | 750 | ||
| My brand new ex35 infinity adaptive and standard cruise control (acc)crashed (quit working) on me 4x in the first 2 months i owned the car. in addition during that period when the adaptive cruise control worked, it did not work fully or properly. finally, infiniti declared a recall for the crashing acc and purportedly fixed it on 01/20/10. however, after the fix it became evident that a safety warning feature of the that chimes and flashes when another car cuts in between you and the car in front. this feature existed on the 2010 ex35 before the fix, is described in the ex35 manual and worked on my previous car (a 2008 fx35) that had acc. infiniti's response is that this feature is no longer part of the system and if the manual states otherwise, their 2010 ex35 manual is wrong. | |||
| VEHICLE SPEED CONTROL | |||
| 10/13/2012 | 6874 | ||
| Tl- the contact owns a 2010 infiniti fx35. the contact stated that while driving approximately 40 mph, the vehicle would not respond to acceleration attempts. after continually depressing the accelerator pedal, the vehicle jerked forward and then lunged in reverse. the vehicle then suddenly and rapidly accelerated. the failure recurred while the contact was driving at various speeds intermittently. the vehicle was taken to an independent mechanic for diagnostic testing. the contact was not aware of the repair necessary to remedy the failure. the vehicle was not repaired. the approximate failure mileage was 6,874. kmj | |||
| 10/13/2012 | 6874 | ||
| Tl- the contact owns a 2010 infiniti fx35. the contact stated she depressed the accelerator pedal while driving approximately 40 mph but the vehicle would not respond. after continually pressing the accelerator pedal the vehicle jerked forward and lurched backwards. the vehicle accelerated suddenly. the failure occurred at different speeds intermittently. the vehicle was taken to an independent mechanic for diagnostic testing. the contact was not aware of the repair necessary. the vehicle was not repaired. the approximate failure mileage was 6,874. da | |||
| 01/20/2010 | 750 | ||
| My brand new ex35 infinity adaptive and standard cruise control (acc)crashed (quit working) on me 4x in the first 2 months i owned the car. in addition during that period when the adaptive cruise control worked, it did not work fully or properly. finally, infiniti declared a recall for the crashing acc and purportedly fixed it on 01/20/10. however, after the fix it became evident that a safety warning feature of the that chimes and flashes when another car cuts in between you and the car in front. this feature existed on the 2010 ex35 before the fix, is described in the ex35 manual and worked on my previous car (a 2008 fx35) that had acc. infiniti's response is that this feature is no longer part of the system and if the manual states otherwise, their 2010 ex35 manual is wrong. | |||