Infiniti G37 Sedan 2010
Model G37 Sedan made in 2010 by Infiniti got 19 consumer complains as well as 19 service bulletins. Consumer complaints with reference, among others things, to air bags and power train. Technical service bulletines regarding air bags and electrical system.
Model 2010
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| ITB-08-024A | 07/21/2008 | 10032305 | Infiniti: srs precautions during service. included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. improper maintenance | 03/03/2010 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| ITB-11-046 | 08/31/2011 | 10041565 | Infiniti: navigation update software for call waiting function. *pe | 10/05/2011 | |
| ITB-10-015A | 02/02/2011 | 10040389 | Nissan service campaign: see document search button for owner letter. 2010 infiniti g37. reprogramming of the navigation unit to correct the operation of the radio seek function. *rm | 08/29/2011 | |
| ITB-10-015A | 02/02/2011 | 10040389 | Ready | 08/29/2011 | |
| ITB-10-031A | 03/23/2011 | 10038577 | Nissan service campaign: see document search button for owner letter. a software problem is causing the navigation, ipod, and mobile phone functions to be inoperative. *rm | 06/21/2011 | |
| ITB-10-031A | 03/23/2011 | 10038577 | Ready | 06/21/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SB-11-019 | 03/01/2011 | 10038368 | Nissan: there is vibration in the seat. the rear view mirror vibrates. there is a booming noise heard. the symptoms get worse as speed increases. 2009-2011 g37. *rm | 06/15/2011 | |
| SB-11-019 | 03/01/2011 | 10038368 | Ready | 06/15/2011 | |
| ITB-10-048 | 07/30/2010 | 10033844 | Infiniti: engine oil level is low or there is unusual engine noise. models coupe, sedans and convertibles (g37). *pe | 09/24/2010 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| ITB-10-031A | 03/23/2011 | 10038577 | Nissan service campaign: see document search button for owner letter. a software problem is causing the navigation, ipod, and mobile phone functions to be inoperative. *rm | 06/21/2011 | |
| ITB-10-031A | 03/23/2011 | 10038577 | Ready | 06/21/2011 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| ITB-10-015A | 02/02/2011 | 10040389 | Nissan service campaign: see document search button for owner letter. 2010 infiniti g37. reprogramming of the navigation unit to correct the operation of the radio seek function. *rm | 08/29/2011 | |
| ITB-10-015A | 02/02/2011 | 10040389 | Ready | 08/29/2011 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| ITB-09-062 | 11/17/2009 | 10032524 | Infiniti: vent control valve replacement. no applied vehicles affected: all models; no model years listed. *pe | 04/09/2010 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| ITB-10-027 | 04/27/2010 | 10032994 | Infiniti: a xenon headlamp is not functioning because of an issue inside the headlamp assembly (an internal issue). refer to the appropriate service manual, follow the diagnostic and repair information for xenon headlamps. *pe | 06/21/2010 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| ITB-10-075 | 12/22/2010 | 10036745 | Infiniti: transmission shift issues and/or a/t dtc stored. a slight vehicle vibration/shutter with light acceleration at low speeds; at times engine rpm goes up (about 200-250 rpm) during the 3rd>4th up shift, or the 4th>5th up shift; eng | 04/12/2011 | |
| STRUCTURE - BODY - DOOR | |||||
| ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| ITB-09-050 | 09/29/2009 | 10031304 | Infiniti: tire pressure monitoring system (tpms) warning light on/blinking. no models or model years listed. *pe | 01/04/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/15/2010 | 2000 | ||
| Transmission: transmission does not operate properly. harsh downshifting (usually around 30-40 mph) began within first two months of ownership and continues to this day. significant lag (2-3 seconds) occurs when accelerating while moving or while nearly stopped creating unsafe driving conditions when entering an intersection, merging into traffic, or accelerating to avoid a collision. service bulletins have been issued by manufacturer and applied to vehicle in attempt to address problems (ecm/tcm reprogrammings), however, problems persist and are constant. initially, manufacturer communicated with me in attempt to resolve problems, including a commitment to replace transmission, but has now ceased communication. automobile forums and manufacturer service bulletins indicate this is a widely known, widely experienced problem with this model of transmission. it appears manufacturer is no longer committed to resolving these problems. air bags: passenger side air bag signal will illuminate indicating passenger side air bag is deactivated although there is an adult passenger in the seat. if the passenger lifts off the seat for 10 seconds, the illumination will cease and presumably the passenger air bag is once again activated, however, sometimes the signal will again illuminate and the passenger must again lift off the seat to cease illumination to ensure proper operation of passenger side air bag. proper operation of the passenger side air bag is uncertain. the manufacturer told me they would contact dealership in order to diagnose this problem but they have not done so. | |||
| POWER TRAIN | |||
| 11/15/2010 | 2000 | ||
| Transmission: transmission does not operate properly. harsh downshifting (usually around 30-40 mph) began within first two months of ownership and continues to this day. significant lag (2-3 seconds) occurs when accelerating while moving or while nearly stopped creating unsafe driving conditions when entering an intersection, merging into traffic, or accelerating to avoid a collision. service bulletins have been issued by manufacturer and applied to vehicle in attempt to address problems (ecm/tcm reprogrammings), however, problems persist and are constant. initially, manufacturer communicated with me in attempt to resolve problems, including a commitment to replace transmission, but has now ceased communication. automobile forums and manufacturer service bulletins indicate this is a widely known, widely experienced problem with this model of transmission. it appears manufacturer is no longer committed to resolving these problems. air bags: passenger side air bag signal will illuminate indicating passenger side air bag is deactivated although there is an adult passenger in the seat. if the passenger lifts off the seat for 10 seconds, the illumination will cease and presumably the passenger air bag is once again activated, however, sometimes the signal will again illuminate and the passenger must again lift off the seat to cease illumination to ensure proper operation of passenger side air bag. proper operation of the passenger side air bag is uncertain. the manufacturer told me they would contact dealership in order to diagnose this problem but they have not done so. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/08/2011 | 12000 | ||
| I had an hour drive to return home. i had driven about 30 min when i had to slow down for a traffic accident. when i tried to get back up to speed on the freeway,, the transmission disengaged. i had to put it into neutral and then back into drive to resume driving. the transmission continued to disengage about every 3 minutes all the way home. i was not in a good area to stop, so i continued putting it into neutral and then back into drive. when i finally arrived at a safe gas station, i turned off the ignition, waited about 5 minutes and turned it back on. i had about 5 more minutes to get home and it did not repeat the incident. the next day a valet parker brought me my car and when i went to put it into drive from park, the engine raced. if i had not had my foot on the brake, it would not have been good. i then called the dealership and they came and got the car. | |||
| UNKNOWN OR OTHER | |||
| 10/12/2011 | 18452 | ||
| I started my car with my foot on the brake and it revved up to 4500 rpms. i took out my phone and had time to take two pictures of the meter. i turned the car off and it did it again, for a total of three times. the same thing had happened once earlier in the day. i also happens sporadically when i first start it in the morning. sometimes i feel it is going to go throughout the garage wall. fortunately to start it i must have my foot on the brake! | |||
| VEHICLE SPEED CONTROL | |||
| 03/14/2011 | 2980 | ||
| I was driving along at approximately 35 mph (speed limit) in the middle lane of a 3 lane road and approached a red light. i braked, but instead of the car slowing down, it started accelerating very fast. i pressed down on the brake as hard as i could but the car continued speeding up. there were cars on both sides of me so i hit a pickup truck in front of me - the air bags deployed on both my side and the passenger side where my son was sitting. my car hit the tow bar on the pickup truck and totally crumbled. neither my son nor i were hurt because the air bags provided protection. the fellow in the pick up truck did not suffer any injuries at all. however, damages and repair to my auto cost my insurance company more than $19k. the car was returned to me after more than 9 weeks (5/20/11) in the shop. at the time the car was returned it had approximately 3020 miles. after a day or two, the car began to run very roughly when idling at lights. i telephoned the dealership and arranged to bring the car in for service on wednesday, 5/25/2011. on the way to the dealership, the car failed again except this time, i was halted at a red light, and the car on its own, while my foot was holding the brake, accelerated very fast, and started to move. i was the first car in the lane (preparing to turn right) so i was able to steer the car over to the side of the road, my son slammed the car into park. my infiniti dealer is indicating that i must have had one foot on the brake and one foot on the gas. he acknowledged that the car was running roughly because the repair shop at the dealership had not repaired the car correctly. g37 unintended acceleration for infiniti g37 has been reported previously under the following forum. http://forums.nicoclub.com. i will never drive the car again because i have neither a suicide wish nor do i want to kill anyone else. | |||