Infiniti G37 Sedan 2011
Model G37 Sedan made in 2011 by Infiniti got 34 consumer complains as well as 7 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling and equipment. Technical service bulletines regarding electrical system and engine and engine cooling.
Model 2011
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| ITB12-024 | 04/27/2012 | 10043938 | Infiniti: ignition switch (push button) will not respond. check the battery state of charge (soc) and recharge if necessary and reprogram the bcm. also included models fx35/50 model years 2011-2012. *js | 05/02/2012 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SB-11-019 | 03/01/2011 | 10038368 | Ready | 06/15/2011 | |
| SB-11-019 | 03/01/2011 | 10038368 | Nissan: there is vibration in the seat. the rear view mirror vibrates. there is a booming noise heard. the symptoms get worse as speed increases. 2009-2011 g37. *rm | 06/15/2011 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| ITB-10-027 | 04/27/2010 | 10032994 | Infiniti: a xenon headlamp is not functioning because of an issue inside the headlamp assembly (an internal issue). refer to the appropriate service manual, follow the diagnostic and repair information for xenon headlamps. *pe | 06/21/2010 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| ITB-10-075 | 12/22/2010 | 10036745 | Infiniti: transmission shift issues and/or a/t dtc stored. a slight vehicle vibration/shutter with light acceleration at low speeds; at times engine rpm goes up (about 200-250 rpm) during the 3rd>4th up shift, or the 4th>5th up shift; eng | 04/12/2011 | |
| STRUCTURE - BODY - DOOR | |||||
| ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 09/02/2011 | 500 | ||
| Tl- the contact owns a 2011 infiniti g37 sedan. the contact stated that when attempting to accelerate at approximately 20 mh, the vehicle would exhibit a one second delay before responding. the vehicle was taken to the dealer where the contact was informed that the nature of the problem could not be corrected due to it being a normal characteristic of how the vehicle was designed to operate. the current mileage was 3,400 and the failure mileage was 500. kmj | |||
| 09/02/2011 | 500 | ||
| Tl- the contact owns a 2011 infiniti g37 sedan. while traveling 20 mph the contact noticed during this speed if he attempts to accelerate the vehicle will hesitate for 1 second before responding. the vehicle was taken to the dealership where the contact was informed that the nature of the problem could not be corrected due to it being a normal characteristic of how the vehicle operates. the current mileage is 3400, the failure mileage was 500. bml | |||
| 11/13/2011 | |||
| As i was waiting to cross a major highway junction in upper marlboro, md, i almost had a collision after crossing the highway due to what i suspect a faulty transmission with hesitation in shifting. there was a suv waiting to turn and while i had the right of way, they pulled off and as my chance to cross the 2 lane highway, they did too. i punched the gas and in the middle of the road, the engine took a few seconds to get into gear so i literally was in the road of oncoming traffic that was driving at speeds in excess of 55+ mph. it happened within 5 seconds but after i crossed avoiding a front and side collision, i pulled off the road because i was shaking. other instances while driving at highway speeds that i pull into the left hand lane to pass a car in front of me and the engine is slow to respond as it accelerates from a low gear resulting in a lagging sound/ reading of the tach jumping around as i'm nearly hit from behind because the cars hesitation in accelerating. i'm also hearing the engine rev up with no take off, shifting in drive sport (ds) mode is not responsive and even using the paddle shifters isn't any better. i feel this car is going to be a detriment if infiniti doesn't address the problem with the 7 speed at. it happens under light acceleration on the 3-4 or/and 5-6 upshift. i even smelled the engine after i got out of the car after driving to the store that was in medium/ light traffic about 20 minutes. | |||
| EQUIPMENT | |||
| 11/05/2010 | 425 | ||
| Note: model is new for 2011...g25 (not in your database). when an iphone is connected to the ipod interface in the vehicle the playback skips and is intermittant. it occurs every time the iphone is connected and is continuously intermittant throughout the play time. this problem causes undue attention to be paid to the problem sited and not the task of driving safely. the manufacturer has not corrected the problem. this is a new vehicle (<600 miles) | |||
| EQUIPMENT ADAPTIVE | |||
| 07/01/2011 | 3050 | ||
| Ect: automatic transmission control logic / adaptive shift pattern: the vehicle does not produce consistent and reliable response to throttle command when accelerating into and around traffic. on several instances, when pulling out of a driveway into oncoming arterial traffic, there has been no response to throttle input. a delay of 2 ~ 4 seconds has occured and creates an extremely hazardous situation. this fault has also occurred at freeway speeds when attempting to pass from speeds between 40 & 75 mph! this behavior was not occur initially, until the car had about 3,000 miles. i have contacted infiniti usa, and kept an appointment with a regional customer service rep. along with a dealer service manager in tacoma, wa last december. the outcome of this dialog was that the vehicle did not exhibith the fault on that test drive, the manufacturer is aware of some customer concerns regarding the 7-speed at behavior, and that there is no service bulletin as-yet to resolve such a fault. the regional rep. did suggest that (un-officially), there is an effort seeking to release a service bulletin update in the form of a pcm / tcm flash of rom data (mapping) to resolve the ongoing complaints of un-reliable transmission & power train response behaviors. there have already been 2 such service bulletins to resolve other minor annoyance behaviors regarding shift quality, but not for this gross lack of command / control. i have not heard back from infiniti usa / 3 months. i believe this is a serious saety hazard and would like the us-dot / nhtsa to pursue this issue with nissan motors corp. / infiniti usa to mandate an effective resolution. | |||
| FUEL SYSTEM, GASOLINE | |||
| 07/21/2011 | 300 | ||
| I purchased a new infiniti g37x sedan in the beginning of july 2011. each time i refill the car at gas station, the pump just stops filling after only a couple of seconds. each refill was done by bypass the pressure sensor built in the pump and by guessing how many gallon can be filled in the tank, blindly, even though it doesn't like a life threat issue, if the fuel did overflow, it would result in a gas station in fire. | |||
| POWER TRAIN | |||
| 09/02/2011 | 500 | ||
| Tl* the contact owns a 2011 infiniti g37 sedan. the contact stated that when attempting to accelerate at approximately 20 mh, the vehicle would exhibit a one second delay before responding. the vehicle was taken to the dealer where the contact was informed that the nature of the problem could not be corrected due to it being a normal characteristic of how the vehicle was designed to operate. the current mileage was 3,400 and the failure mileage was 500. | |||
| 07/01/2011 | 3050 | ||
| Ect: automatic transmission control logic / adaptive shift pattern: the vehicle does not produce consistent and reliable response to throttle command when accelerating into and around traffic. on several instances, when pulling out of a driveway into oncoming arterial traffic, there has been no response to throttle input. a delay of 2 ~ 4 seconds has occured and creates an extremely hazardous situation. this fault has also occurred at freeway speeds when attempting to pass from speeds between 40 & 75 mph! this behavior was not occur initially, until the car had about 3,000 miles. i have contacted infiniti usa, and kept an appointment with a regional customer service rep. along with a dealer service manager in tacoma, wa last december. the outcome of this dialog was that the vehicle did not exhibith the fault on that test drive, the manufacturer is aware of some customer concerns regarding the 7-speed at behavior, and that there is no service bulletin as-yet to resolve such a fault. the regional rep. did suggest that (un-officially), there is an effort seeking to release a service bulletin update in the form of a pcm / tcm flash of rom data (mapping) to resolve the ongoing complaints of un-reliable transmission & power train response behaviors. there have already been 2 such service bulletins to resolve other minor annoyance behaviors regarding shift quality, but not for this gross lack of command / control. i have not heard back from infiniti usa / 3 months. i believe this is a serious saety hazard and would like the us-dot / nhtsa to pursue this issue with nissan motors corp. / infiniti usa to mandate an effective resolution. | |||
| UNKNOWN OR OTHER | |||
| 03/04/2012 | 3055 | ||
| While pulling into a parking place in a shopping center, with my right foot on the brake and the car stopped, the motor raced and the back tires spun at high speed, i turned the car off and had it towed to the dealer where it is now. this is the second time this has happened, i drove the car after the first event because i was not sure what happened. i believe this is very dangerous. i find online this has happened to other infinity owners. | |||
| 01/28/2011 | 900 | ||
| I purched a new 2011 infiniti g37x from salerno duane rt 10 denville nj. about 1 month into ownership of the car i had the car parked in my driveway running while i walked to the end of the driveway to pick up garbage cans. i herd a crash , i found the car crashed into my garage doing damage to the car , my garage wall and my son's bike. the car was still in park when i found it . i feel there is a somthing wrong with the car my driveway is flat and i want to know why tihis happend. i want the car repaired or replaced. | |||
| 12/27/2010 | 1000 | ||
| Radio volume unresponsive. iphone 4 became unresponsive also using bluetooth connection. turned volume off and engine at stop sign. did not help at all. turned engine off at home for 2-3 mins and turned it back on. this time everything worked again. | |||
| VEHICLE SPEED CONTROL | |||
| 05/03/2012 | 20000 | ||
| My infiniti g37 yr 2011 had an eperince with unintended acceleration in the parking lot, when i was driving about 5 mph and about to stop my car. | |||