Infiniti M35 2009

Model M35 made in 2009 by Infiniti got 16 consumer complains there is 1 recall as well as 19 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, service brakes, hydraulic and steering. Technical service bulletines regarding air bags, electrical system and engine and engine cooling. There was one recall concerning tires . The car has one 3.5 engine.

Model 2009

Engine [L]CylindersTransmissionDriveEstimate MPG (city/highway/combined)Unadjusted MPG (city/highway/combined)FuelFuel costClassRelease date
3.5 6Semiautomatic, 7 gearsR17/25/1920.8/34.1997/25.2523Premium3393LARGE CARS24-Sep-08

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
09V393000NISSAN NORTH AMERICA, INC.from 04/14/2008 to 08/28/2009V (Vehicle)14322311/09/2009MFRNISSAN NORTH AMERICA, INC.10/05/200910/07/2009
Defect SummaryNissan is recalling certain model year 2008-2010 vehicles originally sold in or currently registered in the states of connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. the material in the nut used to secure the sensor-transmitter of the tire pressure monitoring system (tpms) may corrode and potentially crack in areas with heavy concentrations of road salt. if this occurs, the nut may come out of the sensor-transmitter and the tpms lamp will illuminate.
Consequence SummaryIf the tpms lamp is disregarded and the vehicle continues to be driven in this condition, the tire will quickly lose air pressure at a consistent rate resulting in a flat tire increasing the risk of a crash.
Corrective SummaryThe dealer will replace the tpms nut with a new, more robust nut. this service will be performed free of charge. the recall is expected to begin on or before november 9, 2009. owners may contact nissan at 1-800-647-7261 and infiniti at 1-800-662-6200.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
ITB-08-024A07/21/200810032305Infiniti: srs precautions during service. included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. improper maintenance03/03/2010
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
ITB08-024A07/21/200810025521Srs precautions during service; incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all infiniti models with the srs systems. *pe08/15/2008
ELECTRICAL SYSTEM - BATTERY
ITB-09-02004/06/200910030145Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe08/07/2009
ELECTRICAL SYSTEM - BATTERY - CABLES
ITB-09-02004/06/200910030145Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe08/07/2009
ELECTRICAL SYSTEM - IGNITION - MODULE
ITB12-01804/10/201210043948Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js05/02/2012
ELECTRICAL SYSTEM - SOFTWARE
ITB-11-049-B07/06/201210044526Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe07/11/2012
ENGINE AND ENGINE COOLING - ENGINE
ITB-10-01402/05/201010032906Infiniti: engine hesitation or stall at idle or very low speeds. *pe06/11/2010
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
ITB-09-06211/17/200910032524Infiniti: vent control valve replacement. no applied vehicles affected: all models; no model years listed. *pe04/09/2010
EXTERIOR LIGHTING
ITB-03-051C07/21/200810032304Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of03/03/2010
EXTERIOR LIGHTING - BRAKE LIGHTS
ITB-03-051C07/21/200810032304Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of03/03/2010
EXTERIOR LIGHTING - HEADLIGHTS
ITB-10-02704/27/201010032994Infiniti: a xenon headlamp is not functioning because of an issue inside the headlamp assembly (an internal issue). refer to the appropriate service manual, follow the diagnostic and repair information for xenon headlamps. *pe06/21/2010
ITB-03-051C07/21/200810032304Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of03/03/2010
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
ITB-03-051C07/21/200810032304Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of03/03/2010
EXTERIOR LIGHTING - TAIL LIGHTS
ITB-03-051C07/21/200810032304Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of03/03/2010
ITY/WIPER (PWS)
ITB-09-011-A08/27/201210047039Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models11/05/2012
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
ITB-12-00502/03/201210043720Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe04/24/2012
POWER TRAIN - MANUAL TRANSMISSION
ITB-09-03209/28/2009ITB-09-032B10030084Infiniti: affected vehicles has a harsh 4-3 downshift while coasting at 30-20mph, with closed throttle condition. engine braking may also be felt under same driving conditions. *pe updated 12/2/09. *pe07/31/2009
STRUCTURE - BODY - DOOR
ITB-12-00502/03/201210043720Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe04/24/2012
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
ITB-09-05009/29/200910031304Infiniti: tire pressure monitoring system (tpms) warning light on/blinking. no models or model years listed. *pe01/04/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING - ENGINE
09/28/201020000
 In september/october of 2010 my 2009 infiniti m35x unexpectedly and without warning stalled while the car was moving. this occured 3 times, twice within a week before the car was serviced to correct the problem cited under nhtsa item #10032906, service bulletin # itb-10-014 and once after the the vehicle was supposedly fixed. in all three stalls the car was moving at slow speed (<10mph) and low rpm. two of the stalls occured while making turns, one in the face of oncoming traffic and one in a parking lot. in none of the three stalls was there any damage or injury. i was extremely lucky in that regard. the infiniti dealer where i bought the car serviced it and informed me of the previously known and published technical service bulletin. they explained that the fix was a fairly simple reprogramming of the ecm. notwithstanding that, the vehicle stalled again within two weeks after the fix. i returned it but the dealer could not replicate the probem. in the meantime i contacted infiniti national consumer affairs who told me that since the dealer could not replicate the probelm, there was nothing more that infiniti would/could do. my problem with this experience is threefold: 1) infiniti knew there was a defect with my vehicle that could cause it to stall without warning and they didn't notify me to bring it in to make the simple fix before it stalled. 2) the vehicle stalled again after the fix was made and 3) i have no idea whether it is going to stall again. neither does infiniti. they knew there was a potential problem but took no proactive steps to minimize the potental for damage/injury. i told them i was not comfortable being in this situation and asked them to repurchase the car. they refused. i believe, based upon my first hand experience, that this is a safety issue. it may not be on the scale of toyota's sudden acceleration problem. but it's not something that a responsible company suffers its customers to experience while hiding behind a tsb.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
07/03/20092001
 I purchased an 07 infiniti m35x and had several issues with it. the major issue was due to a dragging, rasp rattling, rocks in a can sound coming from underneath the car; which i fought with the dealership on for over a year. since then; i worked a deal with the new and current gm on a 09 m35 sport and the same rattling has aroused again; rocks in a can sound coming from the car after putting just a couple hundred miles on it. i brought it back to the dealer on july 8th; in which they kept it for 3 days. changed out the installation and heat shields; the problems is still there. there are an abundance of reports on the internet about this; with dealership tech's giving customers different opinions about the issue and even admitting it to be a known problem. the issue gets worst over a period of time and as the system gets hotter and hotter. i'm afraid that at some point with me driving this new vehicle; that something could possibly go wrong while driving on the highway and cause a major accident. vehicle location in the virginia beach area currently. *tr
SERVICE BRAKES, HYDRAULIC
01/28/201097001
 I was on an exit ramp going 25-30 mph. i attempted to stop and i had total brake failure. the brakes locked and did not stop the car at all. it was a freezing cold day and there was a dusting of snow on a few sections of the road. the car is an awd vehicle. i avoided crashing into numerous other vehicles by driving off road onto the grass. *tr
STEERING
02/15/2010230001
 2009 infiniti m35x will make a hard turn on slightly uneven roads and cause the vehicle to go quickly to the left or right.. severe hazard and from what i reviewed there are several complaints already about the issue. this is an accident waiting to happen that will ultimately be blamed on the government for having uneven roads because the m35x will go with the road. it is also somewhat difficult to recover to a normal steering after your car is being taken over by the road... this happens extremely fast and is an accident waiting to happen with serious injuries. i'm a local police officer and seriously suggest that this issue be addressed before it becomes bigger than what it is. *tr
SUSPENSION
09/01/201012000
 2009 infiniti m35x (with less than 15,000 miles) will make a hard turn on slightly uneven roads and cause the vehicle to go quickly to the left or right.. severe hazard and from what i reviewed there are several complaints already about the issue. this is an accident waiting to happen that will ultimately be blamed on the government for having uneven roads because the m35x will go with the road, very unpredictably and happens all the time. it is also somewhat difficult to recover to a normal steering after your car is being taken over by the road... this happens extremely fast and is an accident waiting to happen with serious injuries. research shows that this is very common to all the infiniti m35x prior to 2009. the dealer says that the tracking problem has been known and that they cannot do anything about it. for the sake of safety i urge the nhsa to investigate and take appropriate steps. i seriously suggest that this issue be addressed before it becomes bigger than what it is. any internet forum on this topic will let you know how big and widespread this problem is.
VEHICLE SPEED CONTROL
05/02/201019000
 Tl* the contact owns a 2009 infiniti m35. while the contact was stopped with the brake pedal depressed, the vehicle suddenly accelerated and crashed into a pole. the vehicle was taken to the dealer where the technician concluded the contact had depressed both the brake pedal and accelerator pedal simultaneously and caused the failure. the failure recurred four different times while driving at different speeds. the fourth time the vehicle accelerated, the vehicle crashed into another vehicle. there were no injuries reported in either crash. a police report was filed the fourth time the vehicle accelerated. the vehicle was taken back to the dealer yet the technicians were unable to diagnose the cause of the failure. the vehicle was not repaired. the approximate failure mileage was 19,000.
05/02/201019000
 Tl- the contact owns a 2009 infiniti m35. while the contact was stopped with the brake pedal depressed the vehicle suddenly accelerated and crashed into a pole. the vehicle was taken to the dealer where the technician concluded the contact had depressed both the brake pedal and the accelerator pedal simultaneously and caused the failure. the failure occurred four different times while driving at different speeds. the fourth time the vehicle accelerated the vehicle crashed into another vehicle. there were no injuries in either crash. there was a police report filed the fourth time the vehicle accelerated. the vehicle was taken back to the dealer. the technicians were unable to diagnose the cause of the sudden acceleration. the vehicle was not repaired. the approximate failure mileage was 19,000. ds