Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
08/04/2005410/04/1996
 The seatbelts in my car do not fasten properly. there is a gap, next to the clip, that it gets stuck in due to its bad design. for fear of failure, in the event of an accident, i am replacing all of them.
11/01/199907/01/1997
 I have only included the one date i can remember that jeep was in the repair shop. but, to this date, after jeep warms up and then is shut off for approx 20 minutes, it hesitates on acceleration. dealer said couldnt duplicate problem. oil gauge dropped to zero, then engine knocked & i shut off. dealer said oil pressure ok, could not duplicate prob. it still drops below 20 sometimes, but not zero again. i have had manifold bolts replaced twice and catalytic converter replaced once. water leaks on passenger side & drivers seat belt gets caught in door latch.
 Dealer refused to do recall work, recall #97v080000.
12/28/1996
 Both front seat belts are showing unusual wear.
SEAT BELTS - FRONT
05/05/20035600010
 Front seat belts come unlatched randomly. seat belts are fastened, the audible click is heard, then randomly, will come unlatched without provocation or warning. *jb
01/20/200304/10/1997
 Seatbelt does not fully retract, causing the seatbelt to get caught in door.
SEAT BELTS - FRONT - ANCHORAGE
502/01/2001
 Type 3 seatbelts installed and they come open if you lean on them or if a object in your pocket presses on them while in motion. dt
07/06/200212/01/2096
 Gen 3 seat belt released seat belt when i leaned over and hit it with my elbow. the car was parked at the time that it happened.*ak
05/01/2001
 Vehicle is equiped with the gen-3 seatbelts which have been reported to come unlatched to easily.*ak
10/17/2000111/01/1996
 Vehicle was driven directly into a small concrete post. bumber was forced back causing engine and frame damage. driver head struck windshield of vehicle. driver (complainant) was operating vehicle in a parking lot and had not placed seat belt on at time of crash. face went into windshield breaking windshield and compl. nose. it was opinion of police, dealership personnel, and others that the airbag should have deployed with such a severe front end crash. daimlerchrysler was written to and a subject met comp at dealership and took computer readings of vehicle. no analysis was given to compl except for written correspondance from daimler chrysler (a.l. gilbert -special investigator) that the vehicle did not strike the appropriate crush and crunch zones to operate airbag. we cannot believe that a front end impact into a pole with 8000 damage and the drivers face hitting and breaking the windshield is not enough of an impact to cause the airbag to deploy. we have written daimlerchrysler twice asking for the readings from the computer and no one will respond. we also still do not know if the airbag will deploy if another accident occurs with the front end. we would also be interested in other jeep owners with similar experiences as to hope and remedy a possible fatal accident because of the airbag not deploying on jeep products. *ak
06/15/20013
 Whtile driving over an overpass a vehicle made a left hand turn in front of consumer causing a collision, air bags did not deploy and the shoulder strap did not hold, vehicle was totaled and two people were injured. *slc
05/01/1998305/01/1996
 3 of 4 seatbelts completley torn through. dealership blames on dog or destructive children -- unfounded, dealership and chrysler refuse to accept responsibility. expensive to repair -- many consumers will not spend the money to repair. belts are in my possession.*ak
09/05/1999101/01/1997
 Seat belt catches on driver's door latch 9 out 0f 10 times. seat belt is getting a hole in it. leak has been fixed 15 times and it still leaks on passenger's feet. damage is occurring to interior of jeep and anything left on the floor gets wet. i was told( dot number: ? tire size: 22ss/75r15 )
06/23/199801/01/1997
 The rear differential was cracked, as was the exhaust manifold. also the crank sensor harness and the tps were melted against the manifold. the dash leaked water and the brake shoes/lining and rack and pinion set needed replacing. the drivers side seatbelt would never retract and the dash lead water extensively causing the resstr-blower to go out. the radio was also broken for a couple of months
08/01/1999108/31/1998
 Driver side seatbelt connector is broken. *yc
107/01/1996
 Seat belt failed to restrain occupant during accident and injuries occurred.
05/15/1996105/15/1996
 Driver side seat belt twists, causing improper fit.
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
02/15/20046
 When driving driver's side seat belt unlatched. consumer notified the dealership about this issue. *ak
07/01/20031
 Depressing red seat belt release button does not release belt. two hands are required to disengage clip from latch. process cannot be done in timely manner.*ak
07/27/20011004/01/1998
 Drivers seat belt comes undone at any speed every time you drive it - a few times each time you drive it, rear center mounted tail light does not work, tailgate hinges are extrremely difficult to shut causing the tailgate to not be closed properly all the time, front turn signal sometimes does not work, especially if it is wet out- dealer notified and was told that they cannot replace the socket (not a stock item), the bulbs are fine in the brake light and turn signal. *ak
SEAT BELTS - FRONT - RETRACTOR
07/01/1997110/01/1997
 Seat belts in the front to not retract fully most times. this causes the seat belt to get caught between the door and the latch, thus visibly weakening the seat belt. concern is that this weakened seat belt will not be as effective in preventing my gorgeous body from flying through the windshield. *ak
1
 The seat belts will not retract when taken off and they get caught in the door, the consumer is concerned that they will not hold in an accident failed. nlm
05/01/2000209/01/1996
 Seat belts on both sides fail to retract properly and continually get caught in the door lock mechanism, thus compromising the seat belt material's integrity.*ak
100011/01/1997
 The problem is with both driver's and front passenger's seat belts. they do not retract properly and therefore become caught in the door latch. this has caused multiple nicks and abrasions in the belt. i had spoken to the dealer about this and they replaced one of the belts while the vehicle was under warrantee. my concern is that the belt will fail in an accident. i have not followed up with the manufacturer or dealer since. i would like you to investigate and, if this is a real danger, encourage the manufacturer to correct. thank you.*ak
07/03/1999311/01/1996
 The seat belt won't retract therefore the belt gets caught in the door latch. the belt becomes frayed as a result of the damage. this is the second failure. after 4 visits to the dealer, the part was replaced on 9/9/1998 at 46,889 mi.
03/09/199903/30/1996
 While leaving work still in parking lotand driving towards an exit, anothe rvehicle pulled out in front and consumer rearended the vehicle. consumer's chest hit steering wheel, but shoulder belt did not retract, which did not protect the occupant in accident. *ak
10/01/1997
 Intermittently the driver's seat belt does not retract, and when exiting vehicle the excess is either in the door or near the latch. dealer has been notified. *ak
 The driver's side restraints do not retract, causing the metal to tear a hole in the seat. the dealer replaced the restraints. the passenger restraint will not retract. also, the dealer will replace the restraints. the manufacturer will be contated. *ak
110/01/1997
 Seat belt catches on door latch, door closes on the belt and will wear a hole in the belt material. qcaw
09/02/1997
 Seat belts do not retract fully when released, allowing them to be caught in door latch. visible damage to belts - thread separations.
104/30/1997
 Driver's seat belt does not offer restraint in normal operations.
06/11/199706/10/1997
 Front seat seat belts when released rest in a position that interferes with door latches. in four out of five times when driver gets out the sea tbelt recoils to its resting position and sits halfway over the latch and door gets slammed on it. *ak
912/28/1997
 4-wheel drive inoperable. in addition, driver's seat belt will not retract/gas gauge failed, shows tank 1/4-1/2 full when it is actually out of gas/passenger's side door handle very tight and squeaky/abs brakes squeal loudly/automatic transmission has trouble shifting and sticks prior to releasing to next gear, and seat belt warning system buzzer sounds at times uneven and loud with a squeaking noise. *ak
SEAT BELTS - FRONT - WARNING LIGHT/DEVICES
912/28/1997
 4-wheel drive inoperable. in addition, driver's seat belt will not retract/gas gauge failed, shows tank 1/4-1/2 full when it is actually out of gas/passenger's side door handle very tight and squeaky/abs brakes squeal loudly/automatic transmission has trouble shifting and sticks prior to releasing to next gear, and seat belt warning system buzzer sounds at times uneven and loud with a squeaking noise. *ak
SEAT BELTS - FRONT - WEBBING
11/01/20035500010004/08/2001
 Right from shoulder harness is loose and gets caught in the door latch when the door is closed causing a hole to be torn in the webbing of the harness. *la
04/28/1997
 Right from shoulder harness is loose and gets caught in the door latch when the door is closed causing a hole to be torn in the webbing of the harness.