Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT
02129908/20/1999607616This bulletin pertains to front end alignment - adjustable / offset ball joints. *tt09/30/1999
SUSPENSION - REAR
23099803/13/1998600894A rattling or knocking noise may be present when driving over rough roads, noise was coming from rear of vehicle. *ak06/10/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
05/15/200374000106/04/2002
 I bought my 1997 jeep wrangler in june, 2002 from a used car dealer in baltimore, md with an as-is warranty and was told the vehicle had passed inspection and was in good condition. it had 64,000 miles on it and appeared to be good. since then i have had nothing but problems with this jeep. first the wiring harness, then the transmission, now a diagnosis to replace the intake and exhaust manifold, replaced fuel pump and has a faulty fuel gauge, and possibly the stabilizer bar or steering components. this jeep is costing me more in repairs than the actual value of it. i fear that it is unsafe and that i m facing more expenses if i keep it, but i am still making payments on it. do i have any recourse as far as lemon law protection, recalls, help!!! i don't know what to do with it. *jb
04/01/2002
 While traveling at 35 mph vehicle suddenly jerked really hard and tossed consumer around a little. dealer has not been contacted. please provide any further information. *ak
04/17/1997
 Vehicle was making a really loud noise when steering was being turned .consumer has gotten arbitration for this vehicle. *ak
SUSPENSION - FRONT
06/01/2002999906/01/2002
 Death shimmy at 40mph. steering wheel shakes violently from sisde to side. taken to dealer, tire shops ect. no one can figure it out. replaced traking arm, wheels and tires. front end alignment and rotated tires.*ak
05/01/200010005/01/2000
 Driveability problems vibrations start at 40 mph and entire front end shakes violently , actually bouncing front end off of road making it nearly impossible to retain control. problem is being referred to among owners as death wobble. all components checked, replaced and/or repaired without any improvement. major problem for jeep owners should be a safety recall. could cause loss of control at any speed above 40 mhp.*ak
04/01/20000
 Consumer was traveling all speeds and when hitting a bump/ hole vehicle started vibrating and shaking, vehicle was unstable. dealership was aware of problem.*ak
104/09/1997
 Tires wearing unevenly, possible suspension problem. yh
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
04/15/2002101/01/1997
 While making a right turn at 35 mph vehicle pulled to the right. mechanic determined right and left lower control arms were bent, also upper left control arm. parts needed to be replaced.*ak. consumer stated the upper and lower control arms were bent. *jg
SUSPENSION - FRONT - CONTROL ARM - UPPER ARM
04/15/2002101/01/1997
 While making a right turn at 35 mph vehicle pulled to the right. mechanic determined right and left lower control arms were bent, also upper left control arm. parts needed to be replaced.*ak. consumer stated the upper and lower control arms were bent. *jg
1
 Rear upper control arms that hold the transmission axle in place fractured on both sides.
SUSPENSION - FRONT - SHOCK ABSORBER
104/09/1997
 Front shock absorber leaking. yh
SUSPENSION - FRONT - SPRINGS - TORSION BAR
 Sway bar link balljoints popped out on boths sides making the jeep unstable in turns. the are like this on 9 out of 10 jeeps i have inspected with low mileage. *ak
04/02/1999101/01/1997
 Front torsion bar is flimsy and undersized, became stressed under normal operating conditions (no offroading) and gave way. turning, maneuvering in traffic very dangerous as side-to-side swaying became excessive. *ak
06/01/1999
 While driving at 45 mph and without prior warning front sway bar broke, and the front wheels felt like they were falling off. *ak
SUSPENSION - FRONT - STABILIZER BAR
11/29/2004132998101/15/1999
 While driving 55 mph vehicle suddenly lost steering control. consumer had to slam on brakes to regain steering control. vehicle was taken to a repair shop, and mechanic determined that the link on the stabilizer bar broke. the dealer was not notified.*ak the consumer feels that the connecting link is not sturdy enough and is weak due to it's size. *nm
01/18/2003
 5-speed trans hard to shift cold.front sway ber links breaking
SUSPENSION - REAR
05/01/2001
 Clutch, flywheel all related parts failed, water leaking on passenger side floor, clock and radio broke dealer cant fix, seat belts wont retract, sway bars come loose
05/01/20002
 Both left and right sway bar links popped out of their sockets causing reduced control of side to side stabelization. this could be a very serious stability problem if the driver does not know their broken and has to make a quick turn. this part is not safe and should be recalled. thanks. *ak
04/11/2000111/01/1996
 Noticed oil leaking. had the vehicle serviced at the dealer who put a new seal on. after a second seal was put on, took it to the dealer to have the torque turning checked on the rear pinion gear. was told that the bearings were all bad and needed to be replaced. also, they had to rebuilt the rear end. *ak *ml
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
02/16/20031
 The rear axle snapped inside the casing, which almost caused the wheel to fall off. *jb