Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
08270009/29/20006092304Subject regarding non-deployed airbag handling procedures. *tt12/04/2000
97091908329709/19/199754423Authorized airbag deactivation for medical necessity. *yc04/07/1998
AIR BAGS - ON-OFF SWITCH ASSEMBLY
08379911/12/1999081798C6089800Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt02/25/2000
08179812/30/1998603153Subject regarding airbag on - off switches. *yc02/05/1999
08339807/02/1998602315Information on passenger's air bag on/off switch which is located on forward end of floor console, and allows passenger's side air bag on/off switch to be disabled when certain child restraint devices are used in the passenger's seatin10/26/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
03/17/2012
 My son was killed when the 98 jeep wrangler lost control and flipped. the air bags did not deploy. i have noticed that this has been an issue since this vehicle was built in 1998. many complaints since the year of 1998 and no recall or fix?
08/15/2009292501
 Instrument cluster goes out - speedometer and tach, or all other gauges go out, airbag light comes on. appears to be many documented cases of this same failure with the wiring harness/instrument cluster problem since 1998. numerous service bulletins but no recalls! what can be done to prevent the problem and is there a recall for this? *tr
10/10/2007920005
 Airbag light stays on while driving and the tachometer/ speedometer dropped to zero... all other gauges display properly and i had no power loss.....it was really tense because i did not know how fast i was going down the freeway.... i cannot get this repaired because there is not a code to check (check engine light does not come on) this has happen 5 times since october 2007.... after researching i found that i am not the only one having this problem..... *tr
06/12/200753000706/05/1998
 Several times the dash cluster quits working and air bag lights come on. have heard of several other owners having same problem. *tr
06/01/2006290002003/18/2006
 Air bag warning light come on and all dash instruments and gauges fail to function. *nm
03/08/20069000050003/02/2002
 My gauges on the dashboard consistently go to 0 while driving my 1998 jeep wrangler. my speedometer,tachometer, battery status, oil, and engine temp all go to the left and the red airbag light comes on. this especially occurs while driving over bumps. it is a huge safety concern because i never know how fast i am going, when i need gas, or if my air bag will deploy in my face or if it will deploy in the event of an accident. there have been so many other reports concerning this same issue that it is incumbent on the government or jeep/chrysler to rectify this situation! *nm
02/01/200660000101/23/2006
 Dt*: the contact stated the following components failed intermittently, the airbag light illuminated, the speedometer and the tachometer showed no reading. the vehicle does not have to be in motion for the problem to occur. the contact believes the problem may be related to the clock spring, although the vehicle has not been inspected by a local dealer. the turn siganl would not cnacel, the dealer repalced the turn signal switch. uypdated 03/28/06. *jb
11/22/20045
 The air bag light appeared on the dashboard and remained on. the interior gauges for the dashboard lights appeared on and remained on as well. the gasoline gauge and the speedometer were inoperable. this caused poor visibility to the driver. the consumer drove to the dealer and after inspecting the vehicle, the mechanic informed the consumer that the dashboard panel needed to be replaced and the clock spring for the air bag. please provide additional information. *jb
02/24/200478000505/01/2003
 Vehicle was experiencing an erratic instrument cluster, and air bag light operation. intermittently while driving instrument cluster, speedometer and tachometer rolled back to zero, and the air bag warning light came on. also, at 82,000 miles left turn signal engaged when the brake pedal was depressed, and at 78,000 miles when driver's side door was opened while the truck was still running the defroster light came on. dealership had not been contacted. *ak consumer took vehicle to two jeep dealers and said that they're aware of the problem and many customers have experienced the same problem. also, they said that it was a defective electrical connector. *la
08/01/2002100
 Periodically the dashboard gauges cut out and do not function. at the same time the air bag light goes on. per discussion with a dealer, if the airbag light is on the airbag will not properly function.*ak
106/01/1999
 Air bag sensor light illuminated and knocked out digital console readings. both doors bulked in half due to cold weather, failing to latch shut. steering box is leaking due to a crack. last item was replaced three weeks prior to recurring failure. *ak transmission and torque converter were repaired due to leaking transmission cooler lines. *slc
09/01/199808/01/1998
 Problem 1: instrument panel shuts down and airbag light comes on. problem 2: when turning the steering wheel it makes a sqeaking or grinding like noise.*ak
06/01/199806/01/1998
 Gauges drop off intermittently (sometimes when hit a bump, other times on it's own). tach and speedometer drop to zero, airbag light comes on. tapping on panel, lights will go off, then come back on. very sporadic when it happens--every day for a week or two, then nothing for a couple of days, then for 3 days, etc., etc. also lose mileage indicator (how many miles were really on it when i purchased it new?!?!?!) seen so many compliants now from consumers, would like a recall!!! will my airbag work? don't want to kill anyone to find out!!*ak
09/01/2001110/01/1998
 No gauges are working and air bag light comes on contacted dealer said they had the same problem with three other jeeps already!*ak
3
 Airbag light intermittently is illuminated on dash, causing all gauges to return to zero while driving. dealer has been contacted. *ak dealer can not duplicate problem, they say the fix a ground wire, however the problem never is corrected, this usually happens when starting up and usually lasts about 10-45 seconds. *slc
08/01/2001
 Since date of purchase instrument panel becomes inoperable, and airbag light comes on intermittently. dealer has been contacted. please provide further details.*ak
12/22/200050
 Control panel instrumentation system components sporadically shut down and air bag light comes on while driving. *ak
10/01/199910001/01/1998
 Airbag light comes on at random and all gauges drop to zero!*ak
02/10/2001606/01/1998
 Irbag light comes on and the gauges go to zero including the speedometer, tachometer and gas gauge. they sometimes come back on when the car goes over a bump. *ak
2007/01/2000
 Gauges on insterment panel will go out and then the air bag light will come on. this have happened repeteadly.*ak
06/29/1999406/09/1998
 Airbag light comes on, indictating a defect in the air bag system. also speedometer failed. . dealer has not fixed the defects. *ak the tachometer fails when the spedometer starts to work. *yh
04/22/1999206/01/1998
 First incident was the drivers side area under the dashboard filling with at least two inches of water that had to be drained. all windows and hoods were up and secure in both instances. second complaint while driving the air bag light came on and all guages dropped to zero while driving at 55 mph.
03/26/1999111/01/1998
 On 03/26/99 i was involved in an auto-auto collision, impacting front right side. other auto was going 35+ mph. neither pass. nor driver airbags deployed. i am concerned that my airbags may be defective. dealer contacted but has yet to investigate. manufacturer (chrysler corp.) contacted but will not do anything because guam is not within continental us. i just want to know if in fact they should have deployed or not.
01/01/1999112/05/1997
 Vehicle has been in for repair three occassions for air bag repair and waiting for parts on last repair, however during accident during waiting period vehicle experienced no deployment of air bag and seat belt failure resulting in head injury to driver.
09/18/19982010/01/1997
 Air bag sensor lamp illuminates at any speed of operation preceeded by ticking sound from under the steering wheel column. once sensor illuminates tachometer stops and odometer stops recording miles. the problem can occur at any time and last anywhere from 10 seconds to 20 minutes. manufacturers literature states that airbag can be deployed while sensor is illuminated. two dealership attempts at repairing the problem have been unsuccessful. the manufacturer claims it may never accurately identify or resolve the problem.
09/23/199808/08/1998
 Clock spring in steering column shorted out also, engine controller, and horn failure.also air bag and cruise control lights came on.
08/04/1997
 This vehicle has its gauges drop off intermittently. in some cases, all guages drop, in others just the tach and speedometer. shelley warsaw cp je, clarksville, md has worked on the vehicle on 3 occasions. initially they replaced the airbag sensor. this did not solve the problem. the vehicle spent 1.5 days in this facility in june. they diagnosed it as a harnass connector problem. the situation appeared to be remediated, but has once again occurred. it is uncomfortable to drive a vehicel that indicates a problem with the airbag (check airbag signal) on a daily basis.
AIR BAGS - FRONTAL
09/20/20021
 Consumer states while traveling at 35 mph consumer hit a metal pole to avoid a bystander. consumer states none of the airbags deployed. please provide any further information.*jb
03/27/2001
 Front crash at 30-40 mph, neither airbag deployed. driver sustained injuries. *ak
12/10/2000
 Vehicle was involved in a rear end collision at 25-30 mph. upon impact, both frontal air bags did not deploy. dealer / manufacturer were not notified at this time. please feel free to provide any further details on this matter. *ak
04/27/200004/01/1998
 Defective electrical connector caused all the gauges to fail and air bags to shut down. *ak *ml
03/16/20000
 While driving it was raining and someone cut in front of consumer vehicle, causing consumer to hit the other vehicle. upon impact, airbags didn't deploy. *ak
06/01/19990
 Vehicle was in an accident, and air bag did not deploy. *ak
05/13/1999
 While driving consumer's daughter struck another vehicle in rear and airbag didn't go off. *ak
04/30/1999
 Consumer had started to make a left turn when the accelerator got stuck, causing consumer to drive through a wall and hit a house . dual airbags did not deploy at the time of impact which could have resulted in injuries. *ak
12/29/1998
 While driving at 35 mph another vehicle hit the consumer from the back, causing the consumer to hit the vehicle in front of her, and driver's side air bag and passenger's air bags didn't deploy. *ak
07/07/19985
 When all the gauges in the vehicle go out while driving, the driver's side air bag light would come on. has taken vehicle to dealer & was informed they know about problem. manufacturer is said to be working on solution. owner is police officer & is in violation because of this particular problem. *ak
12/29/1998
 While driving at 35 mph another vehicle hit the consumer from the back, causing the consumer to hit the vehicle in front of her, and driver's side air bag and passenger's air bags didn't deploy. *ak
03/01/1998
 Electrical problems caused the airbag light to come on. also,problems with speedometer, and antenna which was caused by a cpv that burnt out. please provide further details. *ak
09/09/199807/30/1998
 Driver hit a berm of rock/sand at approx. 30 mph, right front of jeep, the seat belt around the driver's waist held, but the belt over the driver's shoulder did not hold, the driver's face hit the middle of the dashboard and broke three teeth that had to be removed.also, airbag's did not deploy.
08/18/1998208/12/1998
 No deployment of air bag during vehicle collision, resulting in neck, back and shoulder injuries. qcaw
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
08/19/200434455109/27/1998
 Air bag light remained on while driving. vehicle was taken to the dealer, who informed the consumer that the problem was due to the wiring harness being too short. *ak
06/23/2004580001
 The air bag light comes on. all the other dashboard indicators do not work when this happens. this problem occurs intermittently.
 Air bag light comes on. the dash and the gauges (speedometer, rpm, etc.) stopped working. dealer contacted to repair work, problem still exists.
AIR BAGS - SIDE/WINDOW
12/16/1998305/01/1998
 The vehicle has developed an odor associated with leaking anitfreeze. 3 different trips to make repairs, no action on first trip, second trip, dealer replaced thermostat housing, third trip, dealer replaced radiator. vehicle still has odor at different times. seat belts have been replaced 3 times on right hand side and once on left hand side due to belts getting pinched in hardtop doors and damaging belts. belt on right hand has had failure of seat belt inertia lock during hard stop. electrical system: airbag light illuminated at various times, and at the same time the speedometer and tachometer failed momentarily. fix was to clean and grease connectors. system is starting to repeat same problem, and dealer cannot find a problem. steering column lower bushing has developed noise, after rain or onset of cold weather. dealer states fix is to lube bushing, but problem persists after 4 dealer visits. rear axle seals on left hand and right hand were leaking, resulting in rear wheel lockup with moderate brake application on damp pavement or sandy road surfaces. dealer replaced both seals, but nothing was said about possible brake lining contamination or cleaning. vehicle has had repeated water leakage from around windshield on left and right hand sides, right hand hardtop door hinge attach bolts, thru seals on cowl and around doors. dealer has replaced all seals, rtv'd gaps, and installed updated door seals, but vehicle still leaks. also, carpets were water damaged in front passenger area due to water leakage from vehicle body and airconditioning system. vehicle has been kept for up to two days on two different occasions for water leaks and multiple repair complaints.*ak