Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
210090310/02/2005210180510003524Automatic transmission diagnostic teardown procedure. various models including the 2004 ram truck, durango, sebring convertible, cherokee, vision, neon, and voyager. *tt *sc10/22/2003
210060103/16/2001211699621898Automatic transmission fluid usage atf+4. *tt *mj10/03/2001
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
080150503/02/200510013731Powertrain control module initialization. *sc04/26/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
09/28/2012850001
 I own a 2000 jeep wrangler which i bought new. recently i began having trouble shifting into second gear and sometimes it would pop out while driving. soon after i began to have brake issues and had a mechanic look at it. he said he had never seen a jeep rusted out so bad with so few miles on it and said it was a hazard to drive. he said the brake lines were rusted through as well as the support for the transmission . he said the frame was in terrible shape and said i was lucky the thing didn't fall apart while i was driving it. this vehicle only has 85,000 miles on it. *tr
09/28/201285000
 I own a 2000 jeep wrangler which i bought new. recently i began having trouble shifting into second gear and sometimes it would pop out while driving. soon after i began to have brake issues and had a mechanic look at it. he said he had never seen a jeep rusted out so bad with so few miles on it and said it was a hazard to drive. he said the brake lines were rusted through as well as the support for the transmission . he said the frame was in terrible shape and said i was lucky the thing didn't fall apart while i was driving it. this vehicle only has 85,000 miles on it.
01/11/200317215001/13/2000
 2000 jeep wrangler,,,, 17,215 miles.....complete auto transmisson breakdown...needed a whole new transmission
11/02/1999210/01/1999
 New transmission at 479 miles plus several other repairs. speedometer off 8 miles per hour. this problem still has not been fixed. ding in door post between windshield and driver's door on delivery. wind noise above passenger door frame. leaks around driver and back door seals. oil gallery plug had to be replaced at 3,149 miles. had to remove transmission and transfer case. jeep was in shop for a total of 32 days in order to have all work accomplished. new transmission still not working correctly. transmission jumps out of first gear sometimes when vehicle is moving forward. new transmission was installed, but problem of clunking sound during gear change and kicking out of gear is not solved. was told by agency shop that chrysler corporation had a new manfacturer for 2000 jeep transmissions and the noise was just part of the lighter transmisson. transmission still is noisy and sounds dry all the time. we are afraid to dirve the vehicle as we don't really have faith the transmission will hold up and we will be in trouble at some point in traffic.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION
09/15/20031500099910/15/1999
 Each time the car was put into reverse when backing out of garage or parking lot, the automatic transmission would abruptly jump into reverse gear with a very loud and abrupt motion. if you did not have your foot on brake when you put it in gear, car would leap backwards. dealer found a leaking valve base gasket in the transmission, which he replaced. car has been fine since, with no further problems with the transmission. *nlm
06/06/20032000205/26/2000
 Persistent leak problems since jeep was 6 months old. return to dealer over 5 times before noticeable leaks stopped (behind dash board, floor at drivers and a passenger side) fix under originally warranty. 4 new leaks and return of two old leaks - not covered by extended warranty now dealer wants $650 to fix. additionally have numerous transmission problems and paint rusting problems since a month after i purchase the vehicle.*ak
01/11/200317215001/13/2000
 2000 jeep wrangler,,,, 17,215 miles.....complete auto transmisson breakdown...needed a whole new transmission
02/18/2002310/20/2000
 There is a rattling sound from transmission at all times. dealer replaced transfer case at 7543 miles. an oil seal was leaking and replaced as well. neither remedied the problem.*ak dealer informed consumer that jeeps were noisy and that the noise was normal. consumer took vehicle to another jeep dealer at 9580 miles where they put in a new transmission and repaired the drivers door and tail gate for not closing properly. *jg
09/30/200001/01/2000
 Transmission is hard to shift 1st to 2nd gear, sometimes it does not engage, also loud noise coming out from the transmission when the clutch is released.*ak
06/25/2000104/01/2000
 Warped front rotors replaced twice in 9000 miles transmission very hard to shift grinds gears. *ak
12/13/20001
 While driving 25mph shifted vehicle to 2nd gear from 1stgear. put vehicle in 4-wheel drive, and in between shifting, vehicle jumped out of 4-wheel drive and shifted into 2nd gear. applied gas, and vehicle went sideways. slid down road into a ditch and hit telephone pole. had tried to back up, and noticed vehicle was not in 4-wheel drive. sometimes later had placed vehicle in 4-wheel drive, and due to snow it failed to go into 4-wheel drive mode. checked under vehicle and noticed snow/ice had built up on skip plate. cleared skip plate and was able to put it into 4-wheel drive. *ak
11/12/20003
 Consumer put vehicle in drive & it went into reverse. dealer replaced the master cylinger because while braking pedal went to floor, consumer later heard a noise while braking, dealer lubricated and adjusted rear drums. rear glass was chipped and was replaced. *slc
12/04/199912/01/1999
 Transmission makes grinding noise while clutch is not being pressed. when transmission heats up, noise gradually gets worse. transmission pops out of second gear. *ak
11/02/1999210/01/1999
 New transmission at 479 miles plus several other repairs. speedometer off 8 miles per hour. this problem still has not been fixed. ding in door post between windshield and driver's door on delivery. wind noise above passenger door frame. leaks around driver and back door seals. oil gallery plug had to be replaced at 3,149 miles. had to remove transmission and transfer case. jeep was in shop for a total of 32 days in order to have all work accomplished. new transmission still not working correctly. transmission jumps out of first gear sometimes when vehicle is moving forward. new transmission was installed, but problem of clunking sound during gear change and kicking out of gear is not solved. was told by agency shop that chrysler corporation had a new manfacturer for 2000 jeep transmissions and the noise was just part of the lighter transmisson. transmission still is noisy and sounds dry all the time. we are afraid to dirve the vehicle as we don't really have faith the transmission will hold up and we will be in trouble at some point in traffic.*ak
02/22/2000210/01/1999
 There have now been 4 transmissions in my new jeep that all have had problems with noise, shifting into and out of gear as well as getting stuck in gear while driving. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
12/13/20001
 While driving 25mph shifted vehicle to 2nd gear from 1stgear. put vehicle in 4-wheel drive, and in between shifting, vehicle jumped out of 4-wheel drive and shifted into 2nd gear. applied gas, and vehicle went sideways. slid down road into a ditch and hit telephone pole. had tried to back up, and noticed vehicle was not in 4-wheel drive. sometimes later had placed vehicle in 4-wheel drive, and due to snow it failed to go into 4-wheel drive mode. checked under vehicle and noticed snow/ice had built up on skip plate. cleared skip plate and was able to put it into 4-wheel drive. *ak
11/02/1999210/01/1999
 New transmission at 479 miles plus several other repairs. speedometer off 8 miles per hour. this problem still has not been fixed. ding in door post between windshield and driver's door on delivery. wind noise above passenger door frame. leaks around driver and back door seals. oil gallery plug had to be replaced at 3,149 miles. had to remove transmission and transfer case. jeep was in shop for a total of 32 days in order to have all work accomplished. new transmission still not working correctly. transmission jumps out of first gear sometimes when vehicle is moving forward. new transmission was installed, but problem of clunking sound during gear change and kicking out of gear is not solved. was told by agency shop that chrysler corporation had a new manfacturer for 2000 jeep transmissions and the noise was just part of the lighter transmisson. transmission still is noisy and sounds dry all the time. we are afraid to dirve the vehicle as we don't really have faith the transmission will hold up and we will be in trouble at some point in traffic.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
03/28/2002
 Vehicle was cutting off while in 1st gear with parking brake on. half an hour later, consumer heard a door bang, vehicle had hit house, and caught on fire. consumer felt vehicle started on its own. please provide any further information. *ak
07/01/2000801/01/2000
 Consumer was pumping gas into vehicle and vehicle jumped out of park into reverse. vehicle went down an incline, and hit another vehicle. *ak consumer states this has happened several times even with the emergency brake engaged. *slc
POWER TRAIN - AXLE ASSEMBLY
11/21/200332800107/05/2003
 I purchase this 2000 jeep wrangler from a toyota dealership and paid the coverage warranty during the time of purchase. when i purchased this vehicle i noticed there was a weilding underneath the axle and told the salesman about it and he said not to worry about it, it won't cause any damage. four months later the axle broke on a freeway for no reason. we told the jeep dealership to fix the problem. they didn't even help us with the problem and quoting us 1,000 dollars to get it fixed from a jeep wrangler dearlership. this problem was already there when we purchased this vehicle. they should have fixed it before selling it to us. the warrenty we purchased did not cover the damage because it wasn't under warrenty. so,they can not fix the problem and need to tow it to a professional body lifting shop. we towed it there and it cost us 500.00 to fix the damage that was already there in the beginning when we purchased the vehicle.
POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE
01/07/200001/01/2000
 Was noisy when purchased they changed the throw out bearing didn't solve problem. *ak
POWER TRAIN - DRIVELINE - DRIVESHAFT
11/16/2000105/01/2000
 Daimler-chrysler is refusing to cover powertrain damage. *ak
POWER TRAIN - MANUAL TRANSMISSION
01/27/200420000105/01/2001
 Jeep wrangler nv3550 manual five speed transmission noise. at 20,000 miles the transmission made irregular noises that chrysler claims are normal. now, just as the warranty is running out they claim these same noises are a failing transmission that needs repair at the cost of $2000. *jb
12/09/20031
 2000 wrangler sport, 4.0 liter, 5-speed transmission - loud transmission noises at idle with clutch out. took it back to dealer (earnhardt's jeep in tempe) twice when vehicle still under warranty. dealer replaced clutch once, which resolved problem with gear sticking but not noise problem. dealer said noise problem common to that year and no fix as yet, but said i would be eligible for fix when factory developed one. went to tate's in holbrook yesterday. they showed me on computer that there is now a factory identified fix involving replacing a shaft and bushing or bearing in the transfer case, but said they won't fix mine since out of warranty. wrote a letter to earnhardt's but haven't heard anything yet. fix is 21-001-01 dated february, 2001. *la
01/12/2000101/01/2000
 Since purchase has had rough grinding like shifting from first to second gear, often with loud clunking sounds and stiff shifting. dealer notified twice but said they could not duplicate the problem. many others complaining of similar problems with the nvg 3550 manual 5 speed transmission. i fear someday this transmission will completely fail and cause a serious accident. *mr *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*733521
05/01/2001100004/01/2001
 I get a roaring sound from the transmission when the clutch is not depressed, and in neutral, but goes away when the clutch is depressed. if you turn the ignition off with the clutch not depressed the engine rattles and shakes. it's also hard to change gears after the jeep has been driven for 20 to 30 minutes, and it has popped out of gear several times. the first time it popped out of gear i was merging in traffic on the highway, and caused a truck behind me to run off the road to avoid hitting me. nobody was hurt, but they very well could have been. i have taken it to coker jeep and chrysler in texarkana, texas, and was told that they couldn't find any thing wrong, so i made them drive me around, and they saw what i was talking about. they were going to order, and change the throw out bearing, but i drove another 2000 jeep on there lot and it did the exact same thing, so they just wrote it off as normal, and have refused to do anything about it. i know i am only 1 person, but it seems to me that it would be in the best interest of chrysler to adress this problem instead of ignoring it. eventually somebody is going to die as a result, and chrysler will be in the same position as ford found theselves in, but chrysler won't have a tire company to blame it on. i also have a problem with the passenger side floofboard taking on water. it doesn't matter if it's raining or not, after an hour or so of driving with the a/c running the floor gets soaking wet. the floorboard around the drain hole on the passenger side is starting to show signs of rust. i have read the complaints on your website, and it seems to me that there are enough complaints about these problems that chrysler would do something about it. my jeep is 3 years old this month, and subsequent my factory warranty has run out. i would like some answers.*ak
05/01/200202/01/2002
 Transmission is and was still very difficult to shift from second (2nd) gear after being driven for more than 20 minutes. it takes quite a lot of force and therefore creates a safety hazard for me. it also (the new transmission and the old transmission) makes noise (rather loud) when the clutch is not pressed in. *ak
05/01/2000100005/01/2000
 I bought the jeep new and have had transmission problems since. shifting is very tight with a grinding noise. there is a rattling noise when the vehicle is in neutral. i like all the other complaints i have read and really frustrated at the time taken off of work to fix the problem with no answers or cures for the problem after 2 years. i will never buy another jeep product
04/01/2001303/01/2000
 No summary listed for abov evehicle. *ak
12/01/200009/01/2000
 Transmission makes loud noise when in neutral or when clutch is released, also 1st or 2nd gear is hard, sometime impossible to shift which nearly cause accidents. sometimes impossible to shift). *ak
05/01/2000
 Bought this jeep with 18,000 miles and vehicle has jumpped out of 1st gear when shifting at least twice daily. also when jeep is parked on hill and parking brake set along with trans. in 1st gear the jeep will slowly inch it's way down the hill. both defects have come close to causing injury. local dealer notified and after duplicating problem they claim they have no idea whats wrong and have refused to fix it. jeep home office notified company unconcerned!!!*ak
06/01/200105/01/2001
 Transmission makes noise when in nuetral and clutch is diengaged/shifting is difficult. *ak
207/01/2000
 Transmission makes a rattling noise at idle & when engaging clutch in 1st gear. it is very hard to get in and out of gear, somtimes it feels like your shifting with out a clutch. this problem has been since the jeep was bought new in july 2000. i took it to the dealership once they replaced clutch assembly. 2 days later it was doing the same thing again. its going back to service april 10th. ive read that several people have had the same problem with there jeeps. i think chrysler needs to solve the problem and correct it. i understand that every new car can have its problems, but chrysler needs to solve them and fix them!!! i dont want to have to take my new car to service every month to get a transmission or clutch put in it. if i was going to do that i would have bought a used one for about half the price!!!
03/01/2000202/01/2000
 My complaint is the same as all the others, this wonderful new transmission pops out of gear upon take off periodically. i've had two near miss collision in intersections when it pops out. transmission also sounds like it has a handfull of marbles in it. all the complaints make me feel better because if i ever get killed in an accident when it pops out of gear my wife can sue the pants off of chrysler! hopefully they will recall this before that happens.i will never buy another chrysler product!!!
09/05/200036409/01/1999
 Nvg-3550 transmission sticks in all gear after it warms up to the point it is nearly impossible to pull out of or put into gear.. grinding noise in transmission when idle (goes away when clutch depressed). *ak
07/21/200007/01/2000
 A rattling/grinding noise comes from the transmission when in neutral. when brought to the dealer, they replaced the throw-out bearing. noise reoccured 2 days later and was brought back to the dealer. the dealership claimed they spoke to the engineers at the daimler chrysler manufacturer and the engineers stated that the noise was due to a manufacturing design change of the transmission in the 2000 jeep wranglers and that they used a new transmission oil which is thinner and when the car warms up the oil becomes even thinner and causes the rattling. the dealership also stated that the noise is normal.*ak
11/01/199911/01/1999
 Transmission very noisy when in neutral with clutch out, also while driving. has on several occasions stuck in 2nd. gear. took back to dealer several times and was advised that there was nothing they could do, that they all sound that way. it has become louder with more mileage on the vehicle. i am to the point where i am considering selling vehicle. it sounds like a bucket of bolts and i do not want to wait until it fails completly. i have heard of numerous others with same problem who have had the transmissions replaced with no improvement. i am very disappointed in this vehicle. *ak
 Transmission grinds when shifting into second gear most of the time... grinding is most noticable after the transmission has been driven for at least 15 minutes. the warmer the transmision gets the worse the shifting gets. i have had it pop out of gear twice when starting from a stop. the shifting is notchy in all of the gears especially 2nd gear. there is also a rattle while in neutral and it will not go into 1st at times, you must put it back in neutral and re engage the clutch for it to go into gear. *ak
11/01/2000105/01/2000
 5 speed manual transmission started (nv3500) is not shifting smoothly into any gear. there is resistance and a grinding sound during shifting into any and all gears. transmission emits a clunking noise when clutch is disengaged between gear shifts. on 11/06/2000, vehicle was taken to dealership responsible for warranty service repairs. dealer claimed that they road-tested the vehicle and that all shifting functions were working to factory specs. dealership refused to perform any further investigation into this complaint and did not offer a remedy or offer to repair. after 2 more weeks of operation, the gear grinding is getting worse and more resistive to shifting from gear to gear. *ak
05/16/2000205/02/2000
 Vehicle will violently jump out of 1st gear upon acceleration. dealer has replaced transmission once at 404 miles. manufacturer did change supplier.*ak the replaced transmission has excessive noise, and it is difficult to change gears when the vehicle is warmed up. the vehicle is defective. *yh
08/01/2000207/01/2000
 Transmission pops out of 1st and 2nd gear. transmission very noisy while idling in neurtral. noise stops when clutch is depressed. noise is worse when transmission is hot. dealer replaced transmission which corrected popping out of gear problem but new tranny is still noisy when idling in neurtral.
09/18/2000302/01/2000
 I believe a brand new vehicle should have nothing wrong with it for at least 2 years thats why i bought a new one. this has been the worst time of my life and i cannot get help without spending loads of money to fight these people and chrysler. no ,safety defect listed in summary. *ak
07/28/2000107/01/2000
 Very hard to down shift from 5th after highway driving, loud clutch noise when idling in neutral.*ak
07/25/200005/01/2000
 Water leaks under the dash on the drivers side if driving at hiway speeds. transmission pops out of gear at take off and is hard to shift after the vehicle is driven and warmed up.
06/30/200006/01/2000
 Transmission is hard to shift out of 2nd gear (almost to the point of being stuck) after the transmission has warmed up.
106/01/2000
 5spd transmission is abnornally loud and occasionally pops out of gear.*ak
05/01/2000502/01/2000
 The transmission in my 2000 wrangler makes noise when the vehicle is in neutral with the clutch released.the transmission and the transfer case have both been replaced and the problem is still ongoing.the transmission has also popped out of gear while taking off and during regular driving. the dealership told me that all the 2000 models make this noise and that there is no fix for this problem.
10/01/1999309/01/1999
 Transmission is very loud whn idling (stops when clutch is depressed), after extended drive time - clutch becomes very sticky and difficult to shift, occasional dropping from gear.*ak
09/01/2000
 Since the day i picked up my jeep from the dealer it has made a loud grinding/growling noise when it is in neutral with the cluch out. it sound like it would be the input shaft bearing to the tranny. at first when the dealer heard it they said it sounds like a bad bearing to them, but when i took it in to have them look at it further they said that the noise was normal. there are other problems with it popping out of gear and hard to shift, which i have not experianced yet but due to the noise i suspect that is not far away.
05/01/2000
 1. transmission extremely noisy in neutral (clutch not depressed); 2. shifting is extremely difficult after driving long distances (after heating up); & 3. transmission pops out of gear (1st) occasionally.
09/01/1999
 This report is regarding the nv3550 clutch chatter on my jeep. i have been reporting this to various dealers and to daimler chrysler since i took delivery of the vehicle. i know many others with the same issues. dc and dealers began by saying it was normal. now there are rumors that there will be a tsb released on this issue. i am reporting it to you as suggested by a friend--mainly 'for the record.' thanks.
10/01/1999
 Grinding / rattling noise coming from transmission area when clutch pedal not depressed and stops when depressed. problem also worsens as vehicle warms up. this has occured and persisted since vehicle was first purchased. took vehicle to dealer and was told that there was no problem. transmission also becomes progressively harder to shift after vehicle is driven for a short time.
09/15/2000111/01/1999
 Transmission has been replaced but still makes grinding noise when in neutral. if clutch is depressed noise will go away. also, stick shift is very difficult to move after highway travel.
09/01/1999
 Nvg 3550 5-speed manual produces loud noise when idling in neutral. dealer claims this is normal. transmission difficlut to shift when hot. dealer claims could not duplicate problem.
09/15/1999208/01/1999
 Wiil not shift out on 2nd gear when hot-also noisey at idle out of gear. *ak
12/01/1999
 Tranmission sticks in 2nd gear when engine is hot. also transmission makes a rattiling noise in neutral. this is a brand new car and has had this problem since i purchased it. the dealer(not the one i purchased it from) says it has no knowledge of any problems.*ak
02/01/200010001/01/2000
 Transmission kicks violently out of first gear when accelerating from a stop. problem is intermittent but has been present from day one of ownership. design defect! nhtsa - reference other identical complaints in the odi database!
11/01/1999
 Very hard to shift when it gets warmed up. *ak
01/15/200001/01/2000
 The manual shifting keeps locking up. it doesn't shift properly. dealer keeps saying normal but it's not normal when i drive other jeeps on the lot.
06/01/2000
 Transmission has a grinding noise when shifting into 2nd and 3rd gears. when the transmission gets hot it's hard to shift out of and into gears. the clutch is very noisy when is engaged and disengaged.
11/01/1999
 Very hard to shift when it gets warmed up. *ak
01/25/2000410/01/1999
 Hillsboro jeep admits that my transmission isn't working properly but refuses to do anything to fix the problem
07/01/2000
 Transmission makes a noise, sounds like the clutch-release bearing (throw-out bearing) as the sound goes away when the clutch pedal is pressed. in addition there is a vibration noise when shifting through the gears. dealer states this is normal for the jeep manual transmission??*ak
4
 Transmission was very hard to shift, problem was sporadic. hard to get out of gear and then suddenly would release unexpectedly. would happen while driving for a period of time & not right away. took to dealer, and transmission was replaced at least 3 times. been back off/on at dealer 10 times. now on 4th transmission & dealer will not repair problem again. *ak
06/20/2000105/01/2000
 Grinding noise when clutch disengared and while driving. hard to shift. gringing noise when vehicle is turned off. contacted and brought to dealer 4x on 4th x dealer said transmission need to replaced as well as the bearing spring and fork. *ak
04/02/2000103/01/2000
 Transmission is very noisey while in neutral and while shifting. gets stuck in gear sometimes, and jumps out of first gear at times. clunky going from first to second gear and will roll in forward or reverse if you simulate putting vehicle in gear without touching any pedals, and it lurches forward when placing in gear from a stand still.*ak
06/03/2000103/01/2000
 Engine check light came on/vehicle started smoking. consumer could smell gas.turned vehicle off and had it towed. dealer said said it was the pcm. also, manual transmission makes noise and it is difficult to change gears.*ak
11/20/1999311/06/1999
 When shifting vehicle from any of the gears, they get stuck in between. dealership mechanic replaced transmission twice . but, problem is still there.*ak the transmission must be defective because it continuous to malfunction, and it is safety hazard. *yh
05/05/20005003/01/2000
 Transmission kicks out of first gear when begining to accelerate. also, makes noise when in nuetral.*ak
05/16/200005/02/2000
 At initial delivery of vehicle and driving home heard a low grinding sound. it was very difficult to shift. contacted dealer, and dealer replaced transmission. new transmission noisy, manufacturer said noise was acceptable. *ak *ml
103/01/2000
 Transmission became noisy. replaced under warranty. trans model nvg-3550. *ak
10/01/199910/01/1999
 Transmission (5speed) jumps out of first gear all the time when starting from a standing start. has done this since the night i picked up the vehicle. dealership ask me to drive it for a few miles to see if it would clear up, it didn't. has gotten me into trouble several times while trying to merge with traffic. you never know when it's going to happen. *ak
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
06/01/200438000201/15/2004
 While driving at any speed, the consumer noticed the front end of the vehicle making a noise. the vehicle was serviced and the technician noticed the transfer case-o-ring needed to be replaced. *jb the o-ring was split and needed to be replaced. within a week the vehicle started to make a noise again but it was worse. the o-ring went out and was losing fluid in the transfer case which caused the need to be rebuilt due to all the damage from the faulty parts. *sc *jb