Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
07/04/200494000109/08/2002
 I am complaining about what seems to be a common problem with chrysler. i have a 2002 jeep wrangler that now needs a clock spring repair. my horn was not working when i tried to use,then my airbag light came on. this has caused my air bag system not to work and it needs to be replaced. the cost is $300.00 and i feel really should be addressed as far as all air bags. due to its safety of the driver and what these clock springs are doing in the chrysler vehicles! this should be a repair covered by chrysler.. i called chrysler and told them i found a safety bulletin #0801001 that warned about clock springs in my wrangler and jeep liberty. they said there was no bulletin. i found the bulletin on your web site. i would like your input please. thanks .mike. *nm
09/17/20036850101/25/2002
 While driving at 30 mph, the vehicle was involved in a head on collision and the airbags did not deploy. *ak the vehicle crashed with into a large tree. *scc *jb
AIR BAGS - FRONTAL
04/30/20061
 Jeep fishtailed in bad rain then left interstate flipped 3 times landed in ravine nose down, no air bag deployment. *nm
07/04/200495000109/09/2002
 All in one minute both things happened while on the way to take my son to the er. my horn and then airbag light came on. took to dealer and they said clock spring. they replaced at $300.00 then still not fixed. they then said its my airbag control module at a cost of $510.00. i am getting upset and broke. *jb
07/14/2004206/14/2002
 I was driving down the highway at about 65 mph and a lady pull out in front of me to cross over the intersection. my jeep hit her vehicle on the passenger side and my hood flew up into the windshield, bumper fell off the vehicle and entire side panel was ripped back to the door and neither of the airbags deployed. i felt like this was unusual due to the damage, so i wanted to research the problem. the estimate so far to fix my vehicle is over $7,000. no one was injured.*ak
12/29/200330181101/02/2002
 My airbags did not deploy when i was involved in a head on collision that ended up totaling my vehicle. *jb
11/19/2003350001
 While driving approximately 35 mph, somehow the vehicle hit the rear of a school bus. the front air bags did not deploy. the driver's chest hit the steering wheel. the passenger's head hit the dashboard. no one was transported to the emergency room. please provide further details. *ph
06/07/200328150106/28/2002
 Daughter involved in single car accident in which 2002 jeep wrangler rolled over 3 times and landed nose down in ditch. the air bags did not deploy. complaint was issued to chrysler, they stated that the front end has to be hit just right before air bags are deployed. my daughter was almost killed and don't believe that statement was true. i feel it is in fact faulty equipment and after reading these reports , i feel that some kind of compensation is due. my daughter is still suffering bad head aches and back pains. i asked for $50,000. and was ignored. *la
08/08/200312500202/15/2002
 I was in an accident in october 2002 with my 2002 jeep wrangler x. i hit the person in front of me going about 40mph, and was then hit from behind. neither airbag deployed, nor did the seat belt tighten. i hit my head on the stearing wheel. i tried to file a complaint with daimler-chrysler corporation and was told since my vehicle was already being worked on there was nothing they could do about. i was in another accident august 8, 2003. someone pulled out in front of me on the highway and i hit him going about 55 mph. the airbags again did not deploy. i am trying to get an answer out of daimler-chrysler again and they keep giving me the run around about it.*ak
08/13/200312000109/25/2002
 2002 jeep wrangler collided with rear of passenger van at approximately 25 -35 mph. wheels braked and released on wet pavement. air bag did not deploy, driver seat belt did not hold. driver's face hit windshield, resulting in broken nose. front engine compartment was crushed.*ak
03/16/20031
 Vehicle t-boned another at 45 mph. neither air bag deployed, driver suffered severe head injuries. vehicle was totaled. *jb
12/07/200212300106/08/2002
 The vehicle experienced a roll over, the seat belt failed to restrain the consumer, which caused him to be ejected from the vehicle, also the air bags did not deploy. police report taken. *ts *jb