Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
02/09/2003408/23/2003
 I have an 03 wrangler, yellow that has the paint chipping off in several places. this vehicle has less than 8k miles & is never taken off road. these are all inner city miles. i have been advised by 2 diff dealerships that this is caused from bugs! this same jeep has also had driveline problems. so much for a heavy duty off road vehicle. *nm
05/22/20030
 I would like to request your help regarding windshield damage that occurred on i395 in virginia. i have attempted to contact the company which owns of the dump truck by phone, email, and regular mail (with delivery confirmation), and have received no response. i also submitted a complaint to fairfax county consumer services division but was told that they only handle complaints regarding the sale or purchase of an item. below is a copy of the letter i sent to owens & sparrow, whose dump truck caused the damage. i have contacted vdot as well, but would like to request your help in addition to vdots. i feel very strongly that it is their responsibility to reimburse me for the replacement of my windshield. i would greatly appreciate your help with this matter. june 19, 2003 owen & sparrow, llc po box 1595 lorton, va 22199 dear reader: at approximately 12:15 p.m. on thursday, may 22, 2003, the windshield of my 2002 jeep wrangler was struck by rock-like debris that flew out of an owen & sparrow, llc dump truck traveling directly in front of me. this resulted in two chips on the drivers side of my windshield. at that time, i was heading north on i395 and was just south of exit 7 (glebe road). the license plate number of that dump truck was 604-442; however, i was unable to see which state the license plate was from. the dump truck also had a 1-800-827-safe sticker on the back of it with the number pg763. as a result of this damage, i need to have the windshield replaced. since i know that this damage was directly caused by debris from one of your dump trucks, i would like to request reimbursement of $389.82. this amount includes the cost of a replacement windshield as well as replacement of two decals on the windshield that also have to be replaced (fairfax county vehicle decal and emission inspection decal).